Charles Duhigg on How to Be a “Supercommunicator”

18-09-2024 • 40 mins

What's the secret to becoming a super communicator? How can you navigate the three layers of conversation? And how is technology changing the way we communicate?

In this episode, I sit down with Charles Duhigg, a Pulitzer Prize-winning journalist and author of the bestselling book Super Communicators: How to Unlock the Secret Language of Connection. Charles explains the keys to effective communication and how we can all improve our ability to connect with others, at home or in the office.

In this interview, you'll learn . . .

The three layers of conversation: practical, emotional, and social
How to effectively transition between emotional and practical conversations
The role of storytelling in super communication
Strategies for adapting your communication style to different situations and people
How technology is reshaping our communication habits and what it means for personal connections

And more . . .

So, if you want to enhance your communication skills and build stronger connections in both your personal and professional life, click play and join the conversation.

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Timestamps:

(04:02) Why did you choose "Super Communicators" as the title of your book?

(07:30) What skills are essential for becoming a super communicator?

(08:34) Can you explain the three layers of conversation: practical, emotional, and social?

(10:56) What is an effective way to transition from an emotional conversation to a practical one?

(14:14) What advice do you have for better managing our emotions?

(20:47) How does storytelling fit into the framework of super communication?

(25:45) How is technology shaping the way people communicate?

(31:28) Are there specific types of conversations that should be avoided over email?

(35:36) Is it important to adapt to the mood of the conversation?

(36:48) What tips do you have for communicating with new people?