Episode 49: HR 3.0 - Breaking the mould, Martijn Seijsener Global Head of Employee Experience at Credit Suisse

How HR Leaders Change the World

05-04-2022 • 29 mins

Martijn shares his approach to listening and responding to 80,000 colleagues around the world, from the principles to the practicalities, and how this shifts the social contract between colleagues and leadership.

Providing examples of how to create employee centric culture across multiple generations, from a journey mindset to simple steps that foster inclusivity and concepts such as a T profile.

Advocating a change from organisational structure with service centres and HR Business Partners, to HR 3:0, organising ourselves around the value that we add, hear Martijn’s call to action for creating an employee-centric approach.

Here’s a snapshot of a few things we talked about:

[2:52] Giving employees a voice, and listening

[9:31] Shifting the social contract

[15:00] Being employee centric across different generations

[18:00] People feeling they belong, and are loved

[20:50] Noise cancelling phones – an example of inclusivity

[23:45] A journey mindset and developing a T profile

[27:50] Breaking the HR mould – HR 3.0

Referenced resources

Cutting Edge Parental and Family Leave Policy and Practice (frombabieswithlove.org)

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