How HR Leaders Change the World

Cecilia Crossley

Explore how the work of HR Leaders is creating positive social change, contributing to UN Sustainable Development Goals - goals which the world’s companies are increasingly understanding the urgency of achieving, and investing in the action required. If you’d like clear, actionable ideas for how you can use the power of your role to effect change in your company, you’re in the right place. I’m the founder of social enterprise From Babies with Love, we provide services to HR Leaders, and through this work I realised that HR professionals and social entrepreneurs are working in the same areas, albeit in different ways. So we created this podcast to share knowledge, on steps we can take through the work of HR. In my opinion, if you’re an HR professional, you are also a change maker. And this podcast will provide you with examples of how. By sharing the successes of some of the world’s most inspiring HR Leaders, you can frame your work in the context of positive change, implement brilliant ideas, and feel absolutely wonderful about doing so!

Episode 67: Energy at work – your role in the reset: Ashira Gobrin, Chief People & Culture Officer, Wave
5d ago
Episode 67: Energy at work – your role in the reset: Ashira Gobrin, Chief People & Culture Officer, Wave
Ashira discusses her thoughts on how she leads and impacts the energy of her colleagues, driving wellbeing and business performance. Providing fantastic analogies such as the role of a conductor in an orchestra, and the shared feeling of ‘jet lag’ coming out of the pandemic, Ashira describes how you can reflect on and harness your own energy too. Connecting her passions for people, graphology and neurology, Ashira shares her interests and learning that support her approach to embracing differences, understanding people, and educating – as a person, a parent and at work. Thinking of HR as being on the front line through the pandemic and into the future, Ashira reminds us that everyone in HR has the tools, skills and energy to influence and impact a new world – at work and beyond. Here’s a snapshot of a few things we talked about: [3:00] Your ability to change energy [7:00] A conductor and an orchestra – an energy analogy [11:00] Coming out of a crisis - energy depletion and the future of work [18:20] Embracing differences and understanding people [26:40] Logic and intuition: a structure, data, and making decisions to foster inclusion [30:40] You have the opportunity and tools to do something amazing! How HR Leaders Change the World - Live! Have you heard the exciting news?! With huge thanks to you for the 5 star reviews and wonderful feedback you've sent us, we're launching our first one day conference, How HR Leaders Change the World - Live!  As well as learning from inspiring HR Leaders on how your strategic, commercial HR work is also creating change and delivering ESG goals, you'll be able to discuss ideas, challenges, co-create best practice with your peers and... there's more... We're utterly thrilled to announce that our special guest, presenting a galvanising keynote, is the amazing Erin Brockovich!  In her inspiring session you'll hear Erin share her experience and advice on how you too can harness the power of your role to create positive social change. It's on 16th November 2022, at Linklaters, London.  Don't delay - we'll be in a big auditorium, but we know we won't be able to fit everyone that wants to come... so visit our website today to grab your seat before tickets sell out!  It's set to be the most inspiring, changemaking, HR event ever, and we can't wait to see you there!
Episode 66: HR leading holistic business impact: Joy Jinghui Xu, CHRO, Manulife Asia
02-08-2022
Episode 66: HR leading holistic business impact: Joy Jinghui Xu, CHRO, Manulife Asia
Joy shares her approach to HR and business leadership through the lens of a golden triangle: Purpose, Leadership and Culture, discussing achievements to date as well as work ahead. Joy describes leading HR as a guardian of culture, providing practical examples such as #winningteam and Manulife’s Global Day of Reflection & Learning, as well as the principles that underly areas including performance management. Joy also shares the transformation in and compounding impact of employee engagement and customer satisfaction that Manulife has experienced, evidenced by significant jumps in net promotor scores. Joy advocates that we lead holistically; that all HR professionals see themselves as changemakers and are ambitious in driving commercial and social impact for their businesses and society beyond. Here’s a snapshot of a few things we talked about: [4:00] A Golden Triangle: Purpose, Leadership and Culture [9:00] Manulife’s Global Day of Reflection & Learning [11:10] HR as the guardian of winning culture [19:45] Building equity through a learning culture [25:00] Compounding impact: employee engagement and customer satisfaction [34:00] Holistic impact - being ambitious commercially and socially How HR Leaders Change the World - Live! Have you heard the exciting news?! With huge thanks to you for the 5 star reviews and wonderful feedback you've sent us, we're launching our first one day conference, How HR Leaders Change the World - Live!  As well as learning from inspiring HR Leaders on how your strategic, commercial HR work is also creating change and delivering ESG goals, you'll be able to discuss ideas, challenges, co-create best practice with your peers and... there's more... We're utterly thrilled to announce that our special guest, presenting a galvanising keynote, is the amazing Erin Brockovich!  In her inspiring session you'll hear Erin share her experience and advice on how you too can harness the power of your role to create positive social change. It's on 16th November 2022, at Linklaters, London.  Don't delay - we'll be in a big auditorium, but we know we won't be able to fit everyone that wants to come... so visit our website today to grab your seat before tickets sell out!  It's set to be the most inspiring, changemaking, HR event ever, and we can't wait to see you there!
Episode 65: A new generation for HR: Frauke von Polier, Chief People Officer at Viessmann
26-07-2022
Episode 65: A new generation for HR: Frauke von Polier, Chief People Officer at Viessmann
Frauke introduces her passion for transformation, having seen several across her career, and her excitement for the transformation to climate solutions at Viessmann. From the principles in creating a business centred on a net positive contribution, to strategies such as a new Talent Architecture for the skills needed today and tomorrow, Frauke describes people as the soul of an organisation, and how working with the heart must be alongside a market orientated people function. Frauke also shares her thoughts on privilege and describes the importance of creating an inclusive environment at work by looking at where decisions are made. Here’s a snapshot of a few things we talked about: [2:00] HR at the centre of transformations [6:00] People & Organisation examples of transformation [11:00] A new Talent Architecture for the skills of today and tomorrow [20:00] HR for a net positive system – a new generation of thinking [26:45] Frauke and Viessmann’s support for families fleeing Ukraine [30:00] Harnessing our privilege How HR Leaders Change the World - Live! Have you heard the exciting news?! With huge thanks to you for the 5 star reviews and wonderful feedback, we're launching our first one day conference, How HR Leaders Change the World - Live!  As well as learning from inspiring HR Leaders on how your strategic, commercial HR work is also creating change and delivering ESG goals, you'll be able to discuss ideas, challenges, co-create best practice with your peer and... there's more... We're utterly thrilled to announce that our special guest, presenting a galvanising keynote, is the amazing Erin Brockovich!  In her inspiring session you'll hear Erin share her experience and advice on how you too can harness the power of your role to create positive social change. It's on 16th November 2022, at Linklaters, London.  Don't delay - we'll be in a big auditorium, but we know we won't be able to fit everyone that wants to come... so visit our website today to grab your seat before tickets sell out! It's set to be the most inspiring, changemaking, HR event ever, and we can't wait to see you there!
Episode 64: Doing the right thing: Eugenio Pirri, COO at The Dorchester Collection
19-07-2022
Episode 64: Doing the right thing: Eugenio Pirri, COO at The Dorchester Collection
Eugenio shares his career in HR that has included his move from CHRO to COO at The Dorchester Collection. Advocating that doing the right thing is the essence of HR leadership, Eugenio discusses its importance even when you’re doing work that’s continually challenged, and shares thoughts on the changing role descriptions for HR professionals – why this is a good thing and the opportunities it brings. Providing examples such as how to support managers with all the changes taking place, Eugenio provides guidance on asking the right questions rather than having all the answers, and calls on everyone in HR to take more risks. Here’s a snapshot of a few things we talked about: [2:00] From CHRO to COO – logical career progression [4:00] Doing the right thing, including when you’re challenged [11:00] Changing the HR job description [17:00] Human rights, employment law and inclusion [24:00] The shift in how we learn and continuous development [31:00] Taking risks and not being afraid to change How HR Leaders Change the World - Live! Have you heard the exciting news?! With huge thanks to you for the 5 star reviews and wonderful feedback, we're launching our first one day conference, How HR Leaders Change the World - Live!  As well as learning from inspiring HR Leaders on how your strategic, commercial HR work is also creating change and delivering ESG goals, you'll be able to discuss ideas, challenges, co-create best practice with your peer and... there's more... We're utterly thrilled to announce that our special guest, presenting a galvanising keynote, is the amazing Erin Brockovich!  In her inspiring session you'll hear Erin share her experience and advice on how you too can harness the power of your role to create positive social change. It's on 16th November 2022, at Linklaters, London.  Don't delay - we'll be in a big auditorium, but we know we won't be able to fit everyone that wants to come... so visit our website today to grab your seat before tickets sell out! It's set to be the most inspiring, changemaking, HR event ever, and we can't wait to see you there!
Episode 63:  Moving from passive to active: Gary Kildare, Non-Exec Director and former CHRO IBM Europe
12-07-2022
Episode 63: Moving from passive to active: Gary Kildare, Non-Exec Director and former CHRO IBM Europe
Sharing insights from multiple Board of Director roles and a career in HR, Gary discusses a shift in approach with Chief Executives leading on businesses’ role in society, how this provides their competitive edge, and what this means for people strategy. Discussing how measuring can create progress, Gary advocates that in respect of targets we all need to be a bit impatient, and provides examples of measurement enabling positive change in areas such as hiring and promotion. Advocating that we move from passive to active, from by-standers to up-standers, Gary reminds us that change starts with us and that HR leaders must show they’re different. Here’s a snapshot of a few things we talked about: [3:00]   Purpose and developing the people agenda [11:25] Chief Executives’ market statements and the role of HR [17:00]  Access to education [24:00] Measuring to create progress - hiring and promotion [27:00] Moving from passive to active [29:00] Change starts with you Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 62: Leading with humanity: Pauly Grant, Chief Talent Officer, Publicis Groupe ANZ
05-07-2022
Episode 62: Leading with humanity: Pauly Grant, Chief Talent Officer, Publicis Groupe ANZ
Sharing her views on the shift in business and the focus on people, Pauly provides an overview of initiatives such as Publicis Groupe ANZ’s Reconciliation Action Plan. Having launched a flexible working policy before Covid, Pauly discusses how this is helping people and performance post Covid, and how the launch process uncovered some unexpected biases… A wonderful advocate for radical disruption, Pauly describes the need for us to lead with humanity, and to help our colleagues, our leaders and CEOs, do the same. Here’s a snapshot of a few things we talked about: [3:00] Launching a flexible working policy before Covid, and the impact post Covid [6:30] Discovering unexpected biases towards flexibility and performance [11:00] Business results and impact in people-led companies [14:50] Mapping HR to ESG and the 17 UN Sustainable Development Goals [16:30] Developing a Reconciliation Plan and listening to our elders [23:30] Returning to work after parental leave – Cub Care [29:00] Radical disruption and leading with humanity at the heart Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 61: Making mistakes well: Yasir Mirza, Global Head of Diversity & Inclusion, the Financial Times
28-06-2022
Episode 61: Making mistakes well: Yasir Mirza, Global Head of Diversity & Inclusion, the Financial Times
Yasir shares insights in leading D&I in media, from news channels to newspapers, discussing both employee and audience facing facets of building D&I strategy. Providing examples of work such as his approach to creating an Inclusion Toolkit, Yasir shares his views on creating confidence and capability to manage D&I, where we are with the D&I business case, and how to make mistakes well. Yasir notes the courage it takes for us to create change; and encourages us to continually self-reflect as we progress. Here’s a snapshot of a few things we talked about: [3:00] Building blocks for diversity and inclusion [10:00] Confidence and capability to manage D&I [11:50] Creating an Inclusion Toolkit [14:45] What lead Yasir to becoming a D&I Leader [19:30] Does everyone get D&I the business case now? [23:00] Making mistakes well [27:00] Self-reflection and courage Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 60: A holistic approach to excellence: Sergio Ezama, CHRO, Netflix
21-06-2022
Episode 60: A holistic approach to excellence: Sergio Ezama, CHRO, Netflix
Sergio shares Netflix’s holistic approach to excellence, an approach that empowers individuals to lead their own performance, and results in Netflix’s policies such as for annual leave: ‘take as much time as you need’. Providing insights into Netflix’s work on representation behind and in front of the camera, and on eliminating bias, Sergio discusses the risk of missing unexpected talent, including colleagues such as himself, who didn’t get an MBA or study at an Ivy League university. Highlighting the benefits, Sergio calls on everyone in HR to work with an open approach to talent. Here’s a snapshot of a few things we talked about: [3:00] A holistic approach to excellence: vacation and parental leave at Netflix [7:00] Performance: a Netflix of one [10:50] Representation behind and in front of the camera [17:00] People profiles in corporate America [21:40] Eliminating bias: Legitimate drivers for advancement [25:50] Taking an open approach to talent Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 59: HR and the CEO’s impact targets: Jane Roques-Shaw, Global Director Employee Experience, Dentsu International
14-06-2022
Episode 59: HR and the CEO’s impact targets: Jane Roques-Shaw, Global Director Employee Experience, Dentsu International
Jane shares her approach to finding points in the employee lifecycle to make positive impact, providing examples such as HR’s role in designing leaders’ decarbonisation and gender targets that create transparency and accountability. Describing Dentsu’s approach to attracting Millennial and GenZ talent through its employer value proposition and brand message as champions for meaningful progress, Jane highlights the partnership between HR and Social Impact teams. Encouraging us to listen more and stay curious, don’t miss all the examples Jane provides in this brilliant episode – and we’d love to know what you think about having a personal carbon budget at work! Here’s a snapshot of a few things we talked about: [3:20] Finding points in an employee lifecycle to make an impact [6:00] HR supporting decarbonisation targets [11:20] Championing meaningful progress: HR and Social Impact partnering [17:00] Social Mobility [20:00] Reviewing corporate values through an inclusion lens [26:30] Listening more and stay curious        Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 58: Normalising the conversation, Chasity Boyce, Chief Diversity, Equity & Inclusion Officer, Barings
07-06-2022
Episode 58: Normalising the conversation, Chasity Boyce, Chief Diversity, Equity & Inclusion Officer, Barings
Describing her work to help colleagues break down and understand Diversity, Equity and Inclusion, Chasity shares her approach to get from theory to steps we can take each day. Noting changes across generations, Chasity provides thoughts on human nature at work and changing how we view talent, as well as her work to drive equity through access to employment. Sharing how breaking down barriers and eliminating biases stems from building relationships, Chasity advocates relationship work is one of the best ways to build equity and inclusion and calls on us to be courageous in speaking up for diverse populations and challenging bad behaviour. Here’s a snapshot of a few things we talked about: [4:30] Translating DE&I into actionable steps we can all take [8:00]  Building relationships in safe spaces across generations [12:00] Changing traditional views of talent [16:00] Helping create equity inside and outside of work [21:00] Challenging people to do the work [26:00] The Diverse Attorney Pipeline programme [29:00] Being courageous Referenced resources Cutting Edge Parental & Family Leave Policy and Practice The Diverse Attorney Pipeline Programme “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 57: Opportunities and risks in the future of work: Danny Harmer, Chief People Officer, Aviva
31-05-2022
Episode 57: Opportunities and risks in the future of work: Danny Harmer, Chief People Officer, Aviva
Danny discusses the opportunities and risks arising from changes in work that have been fast forwarded due to the pandemic. From inclusion to technology and rewarding work, Danny describes her approach at Aviva. Danny advocates that creating an inclusive environment is a culmination of small, daily activities, akin to getting fit or being healthy, and shares examples of cost-free steps everyone can take, including why allies are so impactful. Asking everyone in HR to start collecting data on hybrid working, Danny calls on the HR profession to use this data to show models of working that are best for both business and people. Here’s a snapshot of a few things we talked about: [3:00] Responding to the pandemic [4:40] Creating careers and opportunities [6:30] The future of work – opportunities and risks [12:00] The future of work – technology [15:50] Inclusion – how organisations change society [19:20] D&I – no silver bullet, keep going every day [23:55] Capturing data on hybrid working  Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 56: Strategies for strong relationships at work and at home: Rachel Vecht, Director & Wellbeing Champion, Educating Matters
24-05-2022
Episode 56: Strategies for strong relationships at work and at home: Rachel Vecht, Director & Wellbeing Champion, Educating Matters
Ahead of World Wellbeing Week starting on 27 June, in this special episode we hear from Rachel Vecht who shares her decades of experience helping companies to support their colleagues’ wellbeing. Discussing strategies for strong relationships, from parent-child to colleague-colleague, Rachel provides practical examples we can all use day to day, (I loved the magic ratio of 5:1!) as well as underlying principles that inform her approach. Discussing the impact of how the pandemic has ‘humanised’ businesses, Rachel calls on us to keep the momentum in the seismic changes taking place in the workplace. Hear Rachel’s fantastic examples and simple suggestions you can implement at work and at home, including approaches you could launch during this year’s Wellbeing Week. Here’s a snapshot of a few things we talked about: [3.00]  Strategies for strong relationships [5:40] Examples of practical steps you can take [8:25] A seismic acceleration of change in the workplace [11:35] Gender balance and addressing societal bias [15:24] Examples of projects that deliver inclusion [18:44] Opening doors of communication   [21:20] Authentic and normalised communication Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode!
Episode 55: Listening to Learn: Tripti Jha, Chief Talent & People Solutions Officer, Novartis
17-05-2022
Episode 55: Listening to Learn: Tripti Jha, Chief Talent & People Solutions Officer, Novartis
Tripti shares her passion for the role of HR in delivering Novartis’ purpose, to reimagine medicine. Discussing the role of individuals in organisational transformation, Tripti talks about shaping leadership and talent in a way that brings culture to life. Discussing her work to make career opportunities more transparent, Tripti provides an example of a pilot mentoring programme that is more agile, encourages a mindset change and empowers talent. Advocating that the best way to drive Diversity, Equity & Inclusion is to ‘listen to learn’, Tripti describes the approach of giving leaders the tools to listen, as listening is perhaps one of the most presumed skills, and how this approach creates transformation. Here’s a snapshot of a few things we talked about: [3:50] HR for the work of reimagining medicine   [5:40] A different look at transformation – personal change [7:29] Shaping leadership and talent to bring a culture to life [12:45] Making career opportunities more transparent [16:30] DE&I must be reflected in a business’ work and how listening to learn drives DE&I [25:00] Using individual superpowers and a learning approach to achieve collective success Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 54: Fertility at work - how to transform culture through a network: Ulf Bengtsson, Chief People Officer at British Gas and Hortense Thorpe, Fertility Ambassador at Centrica
10-05-2022
Episode 54: Fertility at work - how to transform culture through a network: Ulf Bengtsson, Chief People Officer at British Gas and Hortense Thorpe, Fertility Ambassador at Centrica
In this special episode we hear from colleagues Ulf Bengtsson and Hortense Thorpe on their experience of changing workplace culture and support for colleague fertility. Describing their personal and professional journeys, Ulf and Hortense share the steps they took to build the support and approach to fertility that Centrica has today, how personal stories became a business case. Advocating for the power of networks and Employee Resource Groups, Ulf and Hortense call on us to bring our passions to work, and to be curious – to have open minded conversations with colleagues – not for a specific reason – just to chat. Here’s a snapshot of a few things we talked about: [3.00] Hortense and Ulf’s personal experience and why they created a Fertility Employee Resource Group [8.30] Starting with a story and a digital, social network [11:20] Leadership roles: C-suite buy in [17:45] 4 elements to creating Fertility support, and starting with passion and openness [22:15] The power of a network [29:00] Present the case for what you’re passionate about and being curious [31:50] Creating change: spend a couple of ours in a network and encourage openness            Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 53: If we didn’t have to work, would we still choose to? Alex Didymiotis, Group HR Director, TFG London Brands
03-05-2022
Episode 53: If we didn’t have to work, would we still choose to? Alex Didymiotis, Group HR Director, TFG London Brands
Describing her belief that business success or failure is underpinned by culture, Alex shares a wonderful litmus test we can use when considering company culture: colleagues’ desire to come to work, even if they didn’t get paid. Alex reflects on the Great Re-evaluation arising from the pandemic, preferring this phrase to the Great Resignation, and noting resignations are happening where a company or a role lacks purpose. Recommending that we take a holistic approach and raise awareness of issues such as gender equality and mental health, Alex also discusses TFG London’s strategy on flexible working and shares fantastic examples of how HR Leaders create social mobility. Here’s a snapshot of a few things we talked about: [3:20] Culture that drives success business [8:15] The Great Re-evaluation [12:14] Why flexibility is the future of work [16:20] How HR Directors create social mobility  [21:00] Recognising unconscious bias [27:00] A holistic approach and raising awareness Referenced resources Cutting Edge Parental & Family Leave Policy and Practice   “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 52: Growing the good, in business and life - Mona Malone, CHRO at BMO Financial Group
26-04-2022
Episode 52: Growing the good, in business and life - Mona Malone, CHRO at BMO Financial Group
Mona describes how her role as CHRO helped BMO Financial Group create and bring to life their purpose statement, to Boldly Grow the Good. Mona shares how, in turn, the purpose statement helps design and deliver people strategies. Mona advocates that HR practitioners build expertise across a broad range of HR areas and discusses HR skill sets that business needs today. Describing her passion for learning, personal growth and opportunity for all, Mona also summarises integrated opportunities that support customers, communities and diverse employees. Asking you to believe in the huge impact of the HR profession, and in yourself as an agent of change, Mona calls on you to reflect on your own passions and purpose, and how you can connect with like-minded people - because when that happens, enormous things are possible! Here’s a snapshot of a few things we talked about: [3:20] Creating and bringing a purpose statement to life   [9:15] More needs to be done – an exciting future and the role of financial services [12:40] HR skill sets to achieve BMO’s purpose [15:00] Building out HR expertise across different areas of HR [18:30] Learning, personal growth and opportunity for all [22:20] Advancement of women and the Canadian indigenous community [26:50] Mindset: believing in the huge impact of HR and yourself as an agent of change.        Referenced resources Cutting Edge Parental & Family Leave Policy and Practice BMO Financial Group purpose statement Leadership Character Framework from Ivey University “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 51: Practical ways you can create belonging - Salma de Graaff, CHRO at Skyscanner
19-04-2022
Episode 51: Practical ways you can create belonging - Salma de Graaff, CHRO at Skyscanner
Salma discusses her personal experience of race, at home, work and as a CHRO, sharing strategies to create belonging including spaces for conversation and helping all colleagues recognise that everyone is responsible for organisational culture. Reflecting on changes driven by the pandemic, Salma raises the trend of a ‘boomerang employee’ and shares new themes in creating a people plan and employee engagement. I loved Salma’s example of setting work commitments rather than work objectives. Salma encourages us to use simple language to support honest and safe conversations – with straight forward communication at the heart of all work that HR is leading. Here’s a snapshot of a few things we talked about: [4:22] Supporting through the pandemic, even in seemingly small ways [11:15] Post-pandemic employee engagement and the ‘boomerang employee’ [15:30] Education and the talent pipeline [17:20] Creating a sense of belonging [23:20] Practical ways to bring about change, such as ‘commitments’ [28:00] Using simple language Referenced resources Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 50: HR and leadership for a volatile future: Catty Bennet Sattler, CHRO at UNHCR
12-04-2022
Episode 50: HR and leadership for a volatile future: Catty Bennet Sattler, CHRO at UNHCR
Catty shares her experience in humanising HR for a global workforce, that includes colleagues working in emergency situations and conflict zones. Advocating that one of the most important things HR can do is upskill and support managers, as well as frame their work in a team-based approach, Catty describes how across an entire workforce, small changes made by every manager create a huge difference. Sharing leadership and practical approaches to enhancing inclusion, Catty also shares her advice on how HR can access talent and support refugees, including employment and internship opportunities as well as using your HR skills to directly help respond to emergencies. With multiple refugee crises around the world, I’d like to say a special thank you to Catty, and all her colleagues, for their vital work. Here’s a snapshot of a few things we talked about: [4:49] Humanising HR – putting people at the centre [9.33] Everyone’s daily lives – your experience with your manager [13:00] A culture of asking questions without losing face – sitting in the uncomfortable [15:50] Inclusion: being aware of your own power and permission to be open [21:20] Flexible working post pandemic and the right to disconnect [25:00] Leadership for a volatile future: taking decisions with limited information [28:40] How your company access talent from a refugee community [36:20] Never stop re-inventing HR Referenced resources UNHCR Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 49: HR 3.0 - Breaking the mould, Martijn Seijsener Global Head of Employee Experience at Credit Suisse
05-04-2022
Episode 49: HR 3.0 - Breaking the mould, Martijn Seijsener Global Head of Employee Experience at Credit Suisse
Martijn shares his approach to listening and responding to 80,000 colleagues around the world, from the principles to the practicalities, and how this shifts the social contract between colleagues and leadership. Providing examples of how to create employee centric culture across multiple generations, from a journey mindset to simple steps that foster inclusivity and concepts such as a T profile. Advocating a change from organisational structure with service centres and HR Business Partners, to HR 3:0, organising ourselves around the value that we add, hear Martijn’s call to action for creating an employee-centric approach. Here’s a snapshot of a few things we talked about: [2:52] Giving employees a voice, and listening [9:31] Shifting the social contract [15:00] Being employee centric across different generations [18:00] People feeling they belong, and are loved [20:50] Noise cancelling phones – an example of inclusivity [23:45] A journey mindset and developing a T profile [27:50] Breaking the HR mould – HR 3.0  Referenced resources Cutting Edge Parental and Family Leave Policy and Practice (frombabieswithlove.org)  “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!
Episode 48: Social Mobility – what jobs did your parents have when you were 14? Kevin Hogarth, Chief People Officer, KPMG UK
29-03-2022
Episode 48: Social Mobility – what jobs did your parents have when you were 14? Kevin Hogarth, Chief People Officer, KPMG UK
I’m KPMG alumni, and so creating this episode with Kevin was extra special for me! In taking a trip down memory lane I enjoyed thinking about how much has changed in the last 20 years and reflecting on many positive shifts in how business operates, for people and society. Kevin describes his passion for improving social mobility and shares approaches and learnings at KPMG, including the measurement model and data collection process KPMG developed – based on the job your parents had when you were age 14. Noting how the phrase “I’m going to work” is becoming outdated, Kevin discusses the fundamental change work is going through and the huge opportunity this creates for HR, and for society. Kevin advocates setting stretching goals; for the impact of publicly stating goals, knowing that they may not be achieved - but that this is okay, because even so we make progress and push ourselves and our organisations. Here’s a snapshot of a few things we talked about: [4:30] The impact of stretching targets and what to do when you don’t meet them. [11:35] The privilege of working in HR in this new age of work [13:50] Valuing output not input, and connecting with outcomes [19:52] Social mobility: what jobs did your parents have when you were 14? KPMG’s approach to measurement and the resulting goals. [31:30] The success of talent programs in inclusion strategy [34:40] Setting an ambitious goal, allowing time and measuring Referenced resources Download Your Free Guide: Cutting Edge Parental & Family Leave Policy and Practice “I love How HR Leaders Change the World” – if that sounds like you, please consider rating and reviewing our show! This helps us achieve our goal, to reach more of your peers, so we can all contribute to further and faster change. Scroll to the bottom, tap to rate with five stars, and select “Write a Review”. Be sure to let me know what you loved most about the episode! Also, if you haven’t done so already, follow the podcast. We’ll add a bunch of bonus episodes to the feed and, if you’re not following, there’s a good chance you’ll miss out. Follow How HR Leaders Change the World today!