How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm

11-06-2024 • 31 mins

Tyler Delarm serves as the Head of Marketing at Undigital, where he spearheads efforts to revolutionize the unboxing experience for DTC brands. His extensive marketing background, which includes eCommerce and FinTech, has equipped him with unique insights into customer engagement and retention. Tyler’s work focuses on leveraging personalization to drive brand loyalty and satisfaction.

(00:00) - How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm
(01:00) - Introduction to the Podcast and Guest
(02:30) - Tyler Delman's Journey to B2B Marketing
(04:42) - The Importance of Branded Packaging
(11:26) - Maximizing Customer Lifetime Value
(15:55) - Personalization in Unboxing Experiences
(20:18) - Implementing Personalized Inserts
(30:17) - Conclusion and Contact Information

Guest’s Links:

Website: UnDigital - Unboxing Experience Platform
LinkedIn: Tyler's LinkedIn Profile
LinkedIn: UnDigital's LinkedIn

Connect with 2X eCommerce:

Website: 2X eCommerce Website
Instagram: 2X eCommerce Instagram
Twitter: 2X eCommerce Twitter
YouTube: 2X eCommerce YouTube

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