A satisfied customer is one who's happy with what they paid for. A raving fan is someone is SO happy, they can't help but tell everyone about you!
We want the latter, right?
Well in this episode, I share 5 tweaks you can make to crafting the kind of experience that turns your customers into raving fans.
Enjoy :-)
Sumantha
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👋🏽 Hello! I'm Sumantha McMahon and I've supported over 100 tutors and education business owners.
As a teacher 'dropout' turned professional tutor, combined with my 20+ years as a business owner, I'm in it with you!
My training leans on tried-and-tested methods that are completely tailored to our niche.
There's no generic business advice here!
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Sometimes, I share links to resources and apps that I recommend. They are all based on my experience - if I don't love them, I don't recommend them. In some cases, I earn a small commission for my recommendation, at no cost to you.
© 2024 Sumantha McMahon