How Drama Free Conversations Can Help Your Teams : Caitlin Walker

06-06-2024 • 42 mins

🗣️ Have you thought about the hidden costs of team drama? They’re more impactful than you might think! In the latest episode of The Delivery Space podcast, we are honoured to have Caitlin Walker (PhD) join us. Caitlin's journey from youth work to corporate consulting brings a wealth of knowledge on creating high-performing, drama-free teams. Highlights from our conversation: 🔶 Understanding Drama - Caitlin shares her insights on recognising drama in teams, whether it’s internal conflicts, communication barriers, or unconscious biases. 🔶 Tools and Techniques - for working through team drama using Clean Language. 🔶 Real-World Applications - Caitlin discusses how she has successfully applied these methods across various sectors, including software development, marketing, and public health. 🔶 Personal Stories - Sharon and I share our own experiences with team drama and the conditions and invoke drama for us. Caitlin guides us to navigate some of the challenges we’ve both encountered. Caitlin’s approach shows that it's more enjoyable and effective to discuss discomfort, conflict, and disagreement in advance, before they become bigger issues. By doing so, teams can maintain balance, foster creativity, and enhance problem-solving capabilities. ⭐ About Caitlin Walker (PhD) ⭐ Caitlin Walker (PhD) received her PhD in Clean Language Interviewing at Liverpool John Moores University in 2021, within the area of curriculum design. She's an expert facilitator at home in conflict resolution, organisational development, culture change, & community mediation. Originator of Systemic Modelling & hashtag#DramaFree skills, she graduated in Linguistics at the School of Oriental & African Studies, followed by four years of postgraduate research in ‘Strategies for Lexical Access for Machine Language Recognition,’ including fieldwork in Ghana. She began creating models of diverse teaching strategies while at SOAS, volunteering intermediary classes to translate information presented at lectures into different learning styles for the students. She was introduced to the Clean Language of David Grove in 1996 & has developed processes that result in whole system sustainable change. She facilitated sessions with at-risk teenagers as clean modelling workshops & achieved excellent results. The project won the Crime Prevention & Community Safety award for Great Britain in 1999. Her work is available on the Open University MBA program, it is incorporated into a 3-year Personal Development Profiling system at Liverpool John Moores University, & it is embedded in a number of international organisations. #TeamPerformance #Leadership #CleanLanguage #Podcast #DramaFreeTeams #ConflictResolution #Agile #Scrum #LeadershipCoaching #DigitalTransformation