Annie Mcneely, an ISO 9001 practitioner, and I will be talking about Risk Management, which is present both in ISO 9001 and GDPR and we want to highlight it's importance.

It features quite often in the GDPR putting obligations on organisations to carry out risk assessments especially when introducing change and in ISO 9001 is about mitigating risks to the business with regards to customer satisfaction and retention.

Risk Management is a good practise that all organisations should have in place which allow them to capture, manage and control risks that a business might face.

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