E027 Cultivating a Culture of Trust with Zachary Jones (Pt 2)

The Life and Leadership Podcast

30-08-2024 • 27 mins

In this episode of the Life and Leadership podcast, Zachary Jones, Security Advisory Director at CNA Financial Corporation in Chicago, underscores the importance of perspective for leaders, emphasizing that the process of achieving objectives is far more crucial than achieving the objectives themselves.

Zach explains that reaching a goal at the expense of trust, relationships, and employee enthusiasm is far more costly in the long run. He also sheds light on his concept of work-life integration, highlighting the pivotal role trust plays in making work-life harmony possible, especially for leaders.

Zach also shares how he navigated a significant "failure" moment, the lessons he learned, his decision-making framework as a leader, and his top three leadership qualities, including the unexpected yet powerful art of storytelling.

Tune in for a compelling conversation filled with insights on trust, leadership, and achieving true success.


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Zach Jones is the Security Advisory Director at CNA, a Financial Corporation based in Chicago. Zach kicked off his journey studying Applied Physics at Indiana University and working in the field for a few years as an Undergraduate Researcher. He then joined cybersecurity consulting firm based in indianapolis called The Mako Group, where his cybersecurity career began.

He went on to spend about 2 years living abroad and worked in about 30 different countries across 6 continents. His experience at The Mako Group set Zach up for success with the right mix of skills and experience to take on the Airport and Operational Technology Cybersecurity program at United Airlines.

Between coordinating new hire/intern programs, guest speaking at Indiana University, and helping recruit for the TechWomen program, Zach and his wife try and spend at least 2 months each year traveling.

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