** * Zoom, You beauty! A hidden UCaaS Gem ** . In this podcast interview with Srini Kilambi, Global GSI Technical Business Development at Zoom, we discussed about Srini's Personal Journey, Zoom's solution & Collaboration Trends, Analytics, AI, ROI, Total Cost of Ownership, Automation Benefits, UC Trends & Work Life Balance. **Quick recap** Srini and Ronak discussed the rapid pace of innovation and its challenges in balancing work and personal life. They highlighted the trend of cloud-based innovation and the potential of AI to help manage this pace. They also discussed the shift from on-premise to cloud-based systems and the need for a single application to unify different communication modalities. They emphasized the importance of mobile and unlocking its potential through apps built on Zoom's robust system of SDKs and APIs. They also discussed the potential of AI in enhancing human productivity and Zoom's strategic partnership with Twilio for video routing. Towards the end, they discussed the importance of considering total cost of ownership when selecting a vendor and the advantages of Zoom's approach to AI. ** Chapters** 1) Innovation, Cloud, and Future Trends 2) Zoom's Evolution and Future in Unified Communications 3) Cloud Migration Challenges and Zoom's Unique Approach 4) Total Cost of Ownership in Vendor Selection 5) Zoom's Bundle and Marketing Efforts Discussed 6) Zoom's AI Integration and Cost-Effectiveness 7) Zoom's AI Potential in Unified Communications 8) Zoom's Potential and Challenges it solves 9) Zoom's Growth, Competition, and Integration With Microsoft 10) Competition, Data Privacy, AI, and Microsoft Monopoly ** About Srini Kilambi (https://www.linkedin.com/in/srini-kilambi/) ** Global GSI Technical Business Development Accomplished UC Solutions Architect with over 25 years of dedicated experience in designing and implementing innovative solutions for clients and channel partners. Adept at managing various facets of the business, with primary responsibilities encompassing Account Management, Channel/Partner Sales, Presentation, Training, Client Relations, and Team Supervision. Demonstrated expertise in building and overseeing a substantial and diverse team of pre-sales solution architects specializing in networking, data center, cloud, UC, and wireless sales. Instrumental in charting the technical direction of the team, identifying skillsets necessary for expansion, and fostering crucial partnerships among internal, channel partner, and customer entities. Established a comprehensive vision, strategic plan, and management framework to empower solution architects to effectively scale and meet the accelerated growth demands of the business across diverse verticals. ** About Ronak Agarwal (https://www.linkedin.com/in/ronak-agarwal-14224494/) ** Global Presales Lead | Blogger "agarwalronak.com" | Podcaster | ECB Level 2 Cricket Coach Experienced Digital Workplace and unified Communication Consultant with 11+ years of experience in Strategy, Business Process Development and transformation, Consulting, Presales, Partner Management and channel Sales, Demand Generation, Revenue Growth (Farming and Hunting), and Customer Relationship Management. Currently leading HCL Digital Workplace Presales Team and Work Location is London, UK. Additionally, I like to publish my views independently at “agarwalronak.com” for the whole community and love to network with people. I am also a Permanent Committee member of Spelthorne Sports Cricket Committee, Sunbury on Thames. ** Links to Subscribe to my content: ** https://agarwalronak.com https://www.linkedin.com/in/ronak-agarwal-14224494/ Spotify https://bit.ly/46EJ34o Stitcher https://bit.ly/46VZDMP Google Podcast https://bit.ly/45FUIyn Itunes https://podcasts.apple.com/us/podcast... Please Like and Subscribe for more content!