Customer retention refers to the ability of a company or product to retain its customers over some specified period. In other words, it is the collection of activities a business uses to increase the number of repeat customers and the profitability of each existing customer.
Referring to MSPs and System Integrators, there are a lot of Customer Retention strategies that you can develop within your Company.

During this Webinar you will discover how you can retain your Customer by training and supporting them in the best way:

• Customer Retention for MSPs: what does it mean?
• Tools and strategies to implement: live events, video tutorials, e-learning platform