We talk about Jakob's Law, by usability advocate Jakob Neilson. Andrew tells a story about how he scammed an expensive car park.
Other things we talk about:
Links mentioned:
The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/030-jakobs-law.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)