We've  got a fantastic guest on the latest episode - Shyamala Prayaga, product owner for Conversational AI and digital assistant at Ford Motor Co.

Shyamala has a ton of voice experience to share - from her early award winning days on Amazon Alexa to her current role heading up the voice product team at Ford.

Find out about

• The challenges of a more laid back ‘at home’ voice experiences versus in the car
• Handling multiple users - from commercial, ride share and ownership perspectives
• Privacy and data-  how to make sure personalisaton works in a multi-user context, givng drivers a better experience but also ensuring data is erased
• Personalisation  Should we let uses decide on the personality of their autonomous vehicle digital assistant and the challenges that come with that
• For brands, why your voice assistant should be treated as an employee
• Why she evangelises the approach 'the vehicle becomes driver, voice becomes the companion”

Shyamala also give us her tips on getting started in voice, why voice design is an important skill to have and her take on creating a conversation worth billions.

The most valuable 28.45 minutes of voice insights you'll get today.

Links and where to find more information mentioned in the show

Ford Motor Co Ltd
www.ford.co.uk

Shyamala's twitter
https://twitter.com/sprayaga

Shyamala's website
https://www.shyamalaprayaga.com/

Digital assistant academy
https://www.digitalassistant.academy/

Openvoice network
https://openvoicenetwork.org/

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