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Customer Experience Vs Customer Service

The Art of the Impossible

16-03-2021 • 36 mins

How exactly should SMEs build a customer experience mindset into their business? What's the difference between that and customer service, and what does good look like? To explore this subject, host Asif Moghal welcomes Ilham Said, CEO and founder of Engineer 2 Engineer (E2E), and Richard Hagan, Managing Director of Crystal Doors.

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