Bob Neville a leader in the retail industry with a wealth of experience from worldwide footwear brands, takes us on a journey through his impressive career, sharing invaluable insights into the cause-and-effect relationship between consumer engagement and purchase behaviour. He also delves into the intricate balance between leveraging technology for data-driven decisions and the indispensable role of human judgment
We discuss the critical role of staff scheduling in achieving operational efficiency, especially in assisted and semi-assisted sales environments. Bob emphasises the need for clear communication and alignment within organisations, driven by technology, and highlights the importance of maintaining an entrepreneurial mindset to stay agile and competitive. Don’t miss Bob’s timeless advice on the necessity of continual evolution and strategic revolution to remain ahead in the market
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