Podcast - The Intersection of User Experience and Employee Experience with Kelly Jura, VP of Brands & UX | ScreenPal

User Insights

02-07-2024 • 24 mins

This episode of User Insights, powered by UXArmy, explores the powerful connection between employee experience (EX) and user experience (UX) with Kelly Jura, VP of Brands & UX at ScreenPal (formerly Screencastomatic).Kelly Jura dives deep into: ✅Decoding EX: What it is and why it matters for customer satisfaction. ✅The vital link between EX and UX – happy employees, happy customers! ✅Practical strategies to boost EX within your own organization. ✅Balancing remote & hybrid work for a thriving EX. ✅Leading companies in EX and the power of consistent branding. ✅How researchers can champion a positive employee experience. ✅Post-COVID EX trends and navigating job market shifts. ✅KY's firsthand experience with EX initiatives during ScreenPal's rebrand. ✅Join us as we unpack the impact of EX on company success!This episode is packed with valuable insights and actionable tips to elevate both employee and user experiences.