Building a scalable product and proving the market is difficult, but scaling a business is harder. Whilst start-ups are often proudly scrappy, it takes a whole new level of maturity to achieve scale. Nigel Dalton, once described as the godfather of Agile in Australia, is a social scientist in the Digital Transformation and Operations Team at Thoughtworks. Nigel shares his views on the importance of ‘playing-up’ – a growth mindset that sees you thinking and executing one horizon ahead of your actual growth; using and implementing SaaS platforms to enable scale. He also explores why having a platform strategy is so important to scale-ups, dealing with complexity and uncertainty, and the steps to success.

Platform Owner’s Guidebook: https://www.shanewilliams.com.au/book

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