Being aware of what you and your people do - whether it’s how you behave, communicate, make decisions, take actions - can be the difference in the type of outcome you achieve. In some sectors and organisations it could literally mean the difference between life and death. That’s why the study of human factors is becoming ever more relevant and important to organisations beyond those with a high-safety focus.
In today’s episode I’m talking to Susan Charlesworth, an expert in human performance and human factors. Susan’ spent over a decade training astronauts at the European Astronaut Centre and now supports individuals and organisations to tackle complex challenge and change in safety critical industries.
We talk about:
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