scaleUP with HaloPSA and Scalable

HaloPSA and Scalable

This podcast is your go-to source for expert advice tailored specifically for the Managed Service Providers community. Join us, as HaloPSA and Scalable unite to share valuable tips and strategies, designed to help you build the MSP you deserve. read less
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Episodes

Mit Patel: Revealing His Secrets to MSP Growth
04-06-2024
Mit Patel: Revealing His Secrets to MSP Growth
In this episode, recorded at Halo House, Darren Strong, the Founder of Scalable sits down with Morgan Aspinall, the Product Manager of HaloPSA. They are joined by their guest, Mit Patel, founder, and former owner of London-based MSP, Netstar. Mit founded Netstar in 2002 at the age of 20, and successfully grew the business to become an industry leading MSP with a 60 strong team. Netstar experienced impressive growth, averaging around 25% Year on Year, for a 19-year period. Following his successful exit of Netstar in 2021, Mit has remained actively engaged in the MSP community. He is an active Investor, Speaker, and Non-Executive Director and Advisor within the MSP space. A forward-thinker, with a proven track record, Mit has achieved his successes as a result of powerful self-motivation. In this episode, Mit shares insights from his journey, highlighting the challenges and lessons learned along the way. He delves into the common hurdles MSPs face in revenue growth and stresses the importance of intentionality and strategic planning. Mit emphasises the need for aligning decisions with long-term growth objectives and advises against reactive or stagnant approaches. The conversation shifts to defining revenue targets and growth percentages, with Mit advocating for a backward planning approach. He outlines practical steps for revenue growth, focusing on leveraging existing client relationships and exploring new service offerings. The discussion extends to client selection strategies, effective lead generation, and structuring a sales team for effective revenue generation. Mit shares his views on building and structuring a sales team, emphasising the transition from technical roles to sales-focused roles and the importance of attitude and aptitude. The conversation also explores the importance of delegating responsibilities and creating a structured sales process. The episode focuses on data-driven sales management, emphasising the importance of tracking key performance indicators (KPIs) and accurate forecasting. Mit, Morgan and Darren discuss the significance of leading indicators in predicting sales success and fostering accountability. 0:00 Mit Patel's Journey and Challenges 1:16 Strategic Planning, Defining Revenue Targets and Growth Strategies 8:15 Building and Managing Successful Sales Teams 22:04 Data-Driven Sales Management and Forecasting 28:00 Sales Accountability, Communication and Execution Never miss an episode! Subscribe to our podcast now to get early access to the latest insights and strategies for MSP success. Connect with us: - Connect with Mit on LinkedIn: https://www.linkedin.com/in/mit-patel-7334ba/ - Find out more about Scalable: https://www.scalablemsp.co.uk/ - Connect with Darren on LinkedIn: https://www.linkedin.com/in/darren-strong/ - Follow Scalable on LinkedIn: https://www.linkedin.com/company/scalable-msp/ - Subscribe to Scalable’s YouTube channel: https://www.youtube.com/@scalable-msp - Find out more about HaloPSA:https://halopsa.com/ - Connect with Morgan on LinkedIn: https://www.linkedin.com/in/morgan-aspinall-314b42153/ - Follow HaloPSA on LinkedIn: https://www.linkedin.com/showcase/halopsa/ - Subscribe to HaloPSA’s YouTube channel:https://www.youtube.com/@halopsa
Beyond the Bottom Line: Planning for Profitability
30-04-2024
Beyond the Bottom Line: Planning for Profitability
In the first episode, Darren Strong, the Founder of Scalable sits down with Tim Bowers, the CEO of HaloPSA, to explore the crucial topic of profitability and how to effectively track it within your business. Darren stresses the importance of intentional planning, urging MSPs to start their financial year with clear objectives and strategies to ensure profitability. He introduces the ‘Rule of 78,’ a method for setting monthly recurring revenue growth targets, and highlights the importance of clear communication to align everyone in your business towards the same goals. Tim offers a unique take on profitability, highlighting the journey-driven approach at HaloPSA. Instead of treating profitability as a fixed endpoint, Tim advocates for a continuous journey towards growth and efficiency. He stresses the importance of grasping how profitability varies across different business models, emphasising the value of operational gains and a positive workplace culture for sustained success. Throughout this podcast, Darren and Tim explore practical strategies for increasing profitability, from optimising technology stacks to fostering a culture of efficiency and accountability. They highlight the importance of data-driven decision-making as well as celebrating success within your business. 0:00 Intro 0:52 Intentional Planning 2:04 Rule of 78 2:59 Journey-Driven Approach 4:20 Operational Gains and Culture Change 11:30 Taking a Step Back 13:12 Technology and Data 18:35 Empowering Your Team 21:30 Outro Never miss an episode! Subscribe to our podcast now to get early access to the latest insights and strategies for MSP success. To access your own copy of the Rule of 78 (MRR Tracker), click here: https://www.scalablemsp.co.uk/monthly-recurring-revenue-tracker/ Connect with us: - Find out more about Scalable: https://www.scalablemsp.co.uk/ - Connect with Darren on LinkedIn:   / darren-strong   - Follow Scalable on LinkedIn:   / scalable-msp   - Subscribe to Scalable’s YouTube channel:    / @scalable-msp   - Find out more about HaloPSA:https://halopsa.com/ - Connect with Tim on LinkedIn:   / halotimbowers   - Follow HaloPSA on LinkedIn:   / halopsa   - Subscribe to HaloPSA’s YouTube channel:    / @halopsa