#128 Jonathan Reed, MD at Paddy & Scott’s, on Giving Freedom to Operate

Hospitality Mavericks Podcast

14-10-2021 • 59 mins

Paddy & Scott’s is a true maverick coffee business. They cut out the middle-men and conglomerates; shortening the distance between coffee grower and coffee drinker. In 2016 they took on their very own coffee farm in Meru, Kenya, working directly with a family who have been growing coffee for generations. Paddy & Scott’s now produce over 30,000 cups of coffee per day: from their own fuelling stations to over 150 branded concessions. MD at Paddy & Scott’s, Jonathan Reed, joins the show to share how their coffee empire continues to expand.  In this episode we explore their flat hierarchy business, the power of reprioritising, the impact of core hires, how their reduced open days have boosted performance – and why a lot can be achieved with a humble cup of coffee.  Links: ‘Shoe Dog’ by Phil Knight: https://www.amazon.com/dp/B0176M1A44 (https://www.amazon.com/dp/B0176M1A44)  ‘Maverick’ by Ricardo Semler: https://www.amazon.com/dp/0446670553 (https://www.amazon.com/dp/0446670553)  YouTube: https://www.youtube.com/user/PaddyandScottcoffee (https://www.youtube.com/user/PaddyandScottcoffee)  Paddy & Scott's Shop: https://paddyandscotts.shop/ (https://paddyandscotts.shop/)  #29: Enriching Lives With Mowgli's Nisha Katona, Founder of Mowgli Street Food: https://hospitality-mavericks.captivate.fm/episode/29-enriching-lives-with-mowglis-nisha-katona-founder-md-of-mowgli-street-food (https://hospitality-mavericks.captivate.fm/episode/29-enriching-lives-with-mowglis-nisha-katona-founder-md-of-mowgli-street-food)  Connect with the podcast: https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)   More episodes for you to check out https://www.hospitalitymavericks.com/podcast (here) Download Your Free Copy of From Fragile to Agile White Paper here👇 https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/ (https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/) A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partner&utm_medium=referral&utm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy