Episode 20: Quarterly recap about customer & candidate care, automation & messaging - with James Lawton

In today's episode, James recaps on the last quarter where he talked about customer & candidate care, automation & messaging with the SROP guests.

The idea behind the Staffing RecOps Podcast is that by interviewing professionals from high volume staffing & recruitment firms about the operations strategies and business processes they have implemented or are implementing, why they did it and how, we can obtain and share insights for other staffing & recruitment professionals about to embark on similar projects.

If you haven't already done so, do go back and listen to the individual episodes!

The SROP is hosted by James Lawton: ex-recruiter, now helping enterprise-level companies manage their high-volume contingent workforce.

Plans for next quarter

Next quarter we will be focusing on Data & Security, Automation & Artificial Intelligence. We predominantly interview professionals from the UK and the US, but would love to hear from professionals in our industry from other regions.

So if you are based somewhere other than the UK or the USA, and you work in strategic management or are operational please do reach out.

Hosted on Acast. See acast.com/privacy for more information.