In last week's episode, we discussed the issues highlighted in Lord Darzi's report on the current state of the NHS and concluded that many are common to other organisations and teams.
This week, we share some of the solutions we've found that can help overcome these challenges, from breaking a backlog to finding the best opportunities for improvement.
We also discuss how Jimmy regresses to childhood to stay mentally fit whilst James opts to do what he's told to stay healthy!
To find out more, please get in touch with James or Jimmy.