In this episode of Counting Change, hosts Arjun Sahgal and Rachel Reid are joined by DJ Seeterlin, Chief Innovation & Strategy Officer of Chesapeake Bank. DJ discusses the vital role of innovation in community banking. The episode explores the key innovations that have emerged in recent years, and how community banks can leverage technology to enhance customer experience and serve underserved populations. The conversation also delves into future trends in banking, including the impact of instant payments and open banking, and emphasizes the importance of customer feedback in driving innovation.
This episode is a must-listen for anyone interested in the intersection of finance, technology, and community service.
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