In the first episode of 2024, we're thrilled to have Andres Raieste,  Senior Vice President of the Public Sector from Nortal, as we dive into the world of digital government services. Andres, with his background in shaping Estonia's digital government initiatives, offers insights into this field. We explore the journey from traditional to digital services, the nuances of digital identity, and the future of interoperable systems in governance. We delve into the challenges of digitalisation, including the impact of AI, the importance of supportive legislation, and the emerging concept of a post-digital era where personalised, efficient, and inclusive digital government is not just a possibility but a reality. This episode is a must-listen for anyone interested in the intersection of technology, policy, and public service in the digital age.