Episode 67: Navigating motor insurance total loss claims

Financial Services Risk and Regulation Unravelled Podcast

18-11-2024 • 22 mins

In this episode, we delve into the key aspects of motor insurance total loss claims.

Blandine Arzur-Kean, Managing Director, Grant Thornton is joined by colleague Philip Tregurtha, Director, Grant Thornton and Kate Pender, CEO, Fair4All Finance, to discuss:

  • best practices for vehicle valuation and settlement processes
  • fair and standardised processes for settling claims
  • supporting vulnerable customers
  • building trust with policy holders
  • valuation challenges and claim frequencies associated with electric vehicles.

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