The Kickstart Dental Marketing Podcast, host Chris Pistorius discusses the importance of patient follow-ups and how they can significantly increase new patient conversions. He explains that most dental practices miss out on potential patients by not having a proper follow-up system in place for those who don't schedule on the first call. Chris shares strategies for implementing an effective follow-up process, including using a CRM system, conducting timely and personalized follow-ups, and providing value through educational content. He emphasizes that persistent follow-ups can lead to a 30-40% increase in new patient bookings.
Timestamps:
00:00 - Introduction to follow-ups
03:38 - Impact on practice growth
07:21 - Implementing a follow-up system
10:54 - Strategies for effective follow-ups
13:36 - Training staff on follow-ups
14:35 - Closing thoughts and offer