2X eCommerce Podcast

Kunle Campbell

Hosted by Kunle Campbell, who is an operator of a portfolio of consumer brands, 2X eCommerce is a weekly podcast for ecommerce operators by ecommerce operators. We interview remarkable ecommerce founders and leading enablers of ecommerce growth, with every episode promising to give you at least one growth hypothesis or idea you can test. Our focus is growing your ecommerce revenues from a cross-functional perspective, be it marketing, your tech stack, operations, finance, or customer experience. We believe that by bringing together insights from a variety of experts, we can help you double the throughput of key ecommerce functions. 2X your eCommerce growth with insights from Kunle and handpicked experts. Follow us on Twitter, LinkedIn and Instagram: @2XeCommerce read less
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Episodes

How to Maximize Your eCommerce Marketing Efficiency with the PROFIT Framework → Kunle Campbell
2d ago
How to Maximize Your eCommerce Marketing Efficiency with the PROFIT Framework → Kunle Campbell
Subscribe to Our Conscious Commerce Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.comShownote available on: https://2xecommerce.com/podcast/ep453/S9 EP54:In this episode of the 2X eCommerce Podcast, host Kunle Campbell delves into marketing efficiency, a critical component of growing an eCommerce business sustainably. He introduces the “PROFIT Framework,” a strategic guide designed to help businesses maximize returns on their marketing investments by focusing on profitability. Kunle breaks down each aspect of the framework, including understanding your marketing efficiency ratio (MER) and contribution margin, retargeting and demand capture, demand generation optimization, and the effective use of email and SMS marketing.The PROFIT FrameworkP: P&L Impact and Marketing Efficiency RatioUnderstanding the marketing efficiency ratio (MER) and how contribution margin plays a key role in ensuring profitability.R: Retargeting and Demand CaptureStrategies for retargeting to capture warm leads at a lower cost, and the types of content that work best for demand capture.O: Optimizing Demand Generation ActivitiesKunle discusses the importance of demand generation and how UGC, influencer content, and branded videos can fuel this process.F: Frequency and Relevance in Email and SMS MarketingThe role of segmentation, frequency, and deliverability in maximizing email and SMS marketing effectiveness.I: Integration Across Channels and ToolsHow integrating data from all departments improves the efficiency and effectiveness of marketing efforts.T: Testing and Continuous ImprovementKunle highlights the importance of continuous testing, from creative formats to landing page optimizations, ensuring ongoing improvement.(00:00) - Introduction to Scaling eCommerce in 2024(00:46) - Maximizing Marketing Efficiency with the PROFIT Framework(02:01) - Understanding the P&L Impact on Marketing Efficiency(06:38) - Retargeting and Demand Capture Strategies(07:56) - Optimizing Demand Generation Activities(11:10) - Boosting Visibility with Reviews and Ratings(13:35) - Effective Email and SMS Marketing(17:19) - Integrating Channels and Tools for Marketing(19:43) - Continuous Testing and Iteration for Success(23:24) - Conclusion and Key TakeawaysConnect with 2X eCommerce:Website: 2X eCommerce Website → https://2xecommerce.com/podcast/Instagram: 2X eCommerce Instagram → https://www.instagram.com/2xecommerce/Twitter: 2X eCommerce Twitter → https://twitter.com/2XeCommerceYouTube: 2X eCommerce YouTube → https://www.youtube.com/@2XeCommerce/Get a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Buy on Amazon → https://amzn.to/3ybY6WSBuy on Walmart → https://bit.ly/3swOuDeBuy on Kogan Page → https://bit.ly/44DylLnBuy on Barnes & Noble → https://bit.ly/3Pgd4B4Buy on WHSmith → https://bit.ly/4bfr9r3Sponsors:This episode is brought to you by: REVIEWS.ioDrive Sales & Reduce Marketing Spending with REVIEWS.ioREVIEWS.io offers an affordable, all-in-one platform for collecting and displaying customer reviews. It’s easy for you to set up and simple for your customers to leave reviews, helping you boost both trust and conversions from anyone discovering your brand on Google.With REVIEWS.io, you can increase your Google conversions by up to 26%, improve click-through rates, and lower your ad costs—all with a platform built for busy eCommerce operators like you.Get 10% off your first year—mention ‘2x eCommerce’ when you sign up.New customers only. Terms and conditions apply.Creators & GuestsKunle Campbell - Host
Product Innovation Deep Dive: How to Develop a Best-Selling SKU → Kunle Campbell
24-09-2024
Product Innovation Deep Dive: How to Develop a Best-Selling SKU → Kunle Campbell
Subscribe to Our Conscious Commerce Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.comShownote available on: https://2xecommerce.com/podcast/ep451/S9 EP53:In this episode of the 2X eCommerce Podcast, host Kunle Campbell delves into the first pillar of scaling e-commerce brands: product innovation. The episode provides actionable insights on developing and refining a bestselling SKU, emphasizing the importance of market-driven product development. It covers strategies for established operators to enhance their top-performing products and advises newcomers to create minimum viable products (MVPs) to gather customer feedback. The discussion highlights the significance of understanding market demands, iterating on products, and creating a unique selling proposition (USP). Listeners are guided through creating continuous feedback loops and streamlining product lines to maintain relevance and drive growth, with real-world examples from companies like Gymshark, HiSmile, and Athletic Greens.(00:00) - Introduction to Scaling eCommerce Brands(00:17) - Deep Dive into Product Innovation(05:30) - Starting Scrappy and Gathering Data(10:22) - Refining and Testing Your Core Offering(12:58) - Leveraging Customer Reviews and Feedback(18:30) - Creating a Strong Unique Selling Proposition (USP)(22:49) - Setting Up a Continuous Feedback Loop(26:27) - Conclusion and Next StepsConnect with 2X eCommerce:Website: 2X eCommerce Website → https://2xecommerce.com/podcast/Instagram: 2X eCommerce Instagram → https://www.instagram.com/2xecommerce/Twitter: 2X eCommerce Twitter → https://twitter.com/2XeCommerceYouTube: 2X eCommerce YouTube → https://www.youtube.com/@2XeCommerce/Get a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Buy on Amazon → https://amzn.to/3ybY6WSBuy on Walmart → https://bit.ly/3swOuDeBuy on Kogan Page → https://bit.ly/44DylLnBuy on Barnes & Noble → https://bit.ly/3Pgd4B4Buy on WHSmith → https://bit.ly/4bfr9r3Sponsors:This episode is brought to you by: REVIEWS.ioDrive Sales & Reduce Marketing Spending with REVIEWS.ioREVIEWS.io offers an affordable, all-in-one platform for collecting and displaying customer reviews. It’s easy for you to set up and simple for your customers to leave reviews, helping you boost both trust and conversions from anyone discovering your brand on Google.With REVIEWS.io, you can increase your Google conversions by up to 26%, improve click-through rates, and lower your ad costs—all with a platform built for busy eCommerce operators like you.Get 10% off your first year—mention ‘2x eCommerce’ when you sign up.New customers only. Terms and conditions apply.Creators & GuestsKunle Campbell - Host
The New Playbook for Scaling Health & Wellness eCommerce Brands in 2024 → Kunle Campbell
17-09-2024
The New Playbook for Scaling Health & Wellness eCommerce Brands in 2024 → Kunle Campbell
Subscribe to Our Conscious Commerce Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.comShownote available on: https://2xecommerce.com/podcast/ep450/S9 EP53:In this episode of the 2x eCommerce podcast, host Kunle Campbell explores the key pillars for scaling e-commerce brands in 2024 and 2025. He discusses the importance of product innovation, efficient marketing, and streamlined operations, using examples from leading brands like Seed Health, Athletic Greens, and Mudwater. The episode dives deep into strategies for product development, community-building via influencers, retention techniques, and the role of financial literacy in achieving sustainable growth. Listeners will gain actionable insights for building and scaling high-growth e-commerce businesses.00:00 Introduction to the Three Pillars of E-commerce Growth00:36 Welcome and Episode Overview02:11 Deep Dive into Product Innovation16:01 Marketing Strategies for E-commerce Growth25:31 Operational Excellence and Financial Insights32:01 The Power of Simplicity and Focus34:03 Conclusion and Final ThoughtsConnect with 2X eCommerce:Website: 2X eCommerce Website → https://2xecommerce.com/podcast/Instagram: 2X eCommerce Instagram → https://www.instagram.com/2xecommerce/Twitter: 2X eCommerce Twitter → https://twitter.com/2XeCommerceYouTube: 2X eCommerce YouTube → https://www.youtube.com/@2XeCommerce/Get a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Buy on Amazon → https://amzn.to/3ybY6WSBuy on Walmart → https://bit.ly/3swOuDeBuy on Kogan Page → https://bit.ly/44DylLnBuy on Barnes & Noble → https://bit.ly/3Pgd4B4Buy on WHSmith → https://bit.ly/4bfr9r3Sponsors:This episode is brought to you by: REVIEWS.ioDrive Sales & Reduce Marketing Spending with REVIEWS.ioREVIEWS.io offers an affordable, all-in-one platform for collecting and displaying customer reviews. It’s easy for you to set up and simple for your customers to leave reviews, helping you boost both trust and conversions from anyone discovering your brand on Google.With REVIEWS.io, you can increase your Google conversions by up to 26%, improve click-through rates, and lower your ad costs—all with a platform built for busy eCommerce operators like you.Get 10% off your first year—mention ‘2x eCommerce’ when you sign up.New customers only. Terms and conditions apply.Creators & GuestsKunle Campbell - Host
From $10M → $20M: How Tiege Hanley Doubled Revenue While Staying Profitable → Kelley Thornton, CEO
10-09-2024
From $10M → $20M: How Tiege Hanley Doubled Revenue While Staying Profitable → Kelley Thornton, CEO
Subscribe to Our Conscious Commerce Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.comShownote available on: https://2xecommerce.com/podcast/ep450/S9 EP52:Kelley Thornton is the co-founder and CEO of Tiege Hanley, a direct-to-consumer men’s skincare company that focuses on simplifying skincare for men. With a background in entrepreneurship and marketing, Kelley has led Tiege Hanley to become a multi-million-dollar business, with a significant presence in both DTC and emerging platforms like TikTok Shop. Under his leadership, the company continues to expand internationally and into wholesale channels.Here’s how Tiege Hanley, the men’s skincare brand, sustains bottom-line growth in a challenging market. CEO Kelley Thornton outlines the strategic steps they’ve taken to optimize operations, control costs, and navigate supply chain disruptions. Learn how the brand continues to drive profitability while scaling, using efficient practices and adaptive strategies tailored to market conditions. (00:00) - Introduction and Business Overview(00:08) - Challenges and Strategies in 2022(00:18) - Google's Q4 Expectations(01:17) - Scaling a DTC Brand: Insights from Kelly Thornton(02:20) - Welcome Back, Kelly Thornton(03:40) - Operations and Logistics in Chicago(06:46) - P&L Management and Profitability(09:55) - Impact of Elections on Business(17:47) - Cost Management Strategies(23:33) - Marketing Efficiency and Channel Management(30:53) - Investment Priorities and Channel Diversification(34:47) - Diversifying Marketing Channels(35:31) - Evaluating Channel Performance(36:45) - Data-Driven Decision Making(38:47) - Customer Acquisition Strategies(42:09) - Subscription Models and Customer Experience(46:55) - Exploring New Sales Channels(53:32) - Influencer Marketing Evolution(57:53) - Future Outlook and Expansion Plans(59:30) - Final Thoughts and Advice for Entrepreneurs(01:01:46) - Conclusion and Wrap-UpGuest’s Links: Website: Tiege Hanley → https://www.tiege.com/LinkedIn: Kelley Thornton → https://www.linkedin.com/in/kelleythornton-ceo-tiege-hanley/Connect with 2X eCommerce:Website: 2X eCommerce Website → https://2xecommerce.com/podcast/Instagram: 2X eCommerce Instagram → https://www.instagram.com/2xecommerce/Twitter: 2X eCommerce Twitter → https://twitter.com/2XeCommerceYouTube: 2X eCommerce YouTube → https://www.youtube.com/@2XeCommerce/Get a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Buy on Amazon → https://amzn.to/3ybY6WSBuy on Walmart → https://bit.ly/3swOuDeBuy on Kogan Page → https://bit.ly/44DylLnBuy on Barnes & Noble → https://bit.ly/3Pgd4B4Buy on WHSmith → https://bit.ly/4bfr9r3Creators & GuestsKunle Campbell - HostKelley Thornton - Guest
Ex-PepsiCo Strategist Unveils Brand Positioning Frameworks that Transform DTC Brands → Kathy Guzmán Galloway
03-09-2024
Ex-PepsiCo Strategist Unveils Brand Positioning Frameworks that Transform DTC Brands → Kathy Guzmán Galloway
Subscribe to Our Conscious Commerce Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.comS9 EP51: Kathy Guzmán Galloway is the founder and CEO of The Clarity Wizard, a consultancy dedicated to mastering the art of brand positioning. With over 20 years of experience, Kathy has honed her expertise in marketing with both Fortune 500 companies and dynamic DTC brands, transforming their strategies to create meaningful connections with consumers.Kathy is a champion of mastering your "Brand Fundamentals"—Positioning, Purpose, Mission, Values, and Identity. Through her Clarity Catalyst Workshop, she empowers brands to gain crystal-clear clarity on these core elements and effectively leverage them in the marketplace. As a Master Teacher for SKU, the CPG Accelerator, Kathy also lends her knowledge to startup founders through programs like 7-Eleven's Brands with Heart and REI + Founded Outdoors' BIPOC accelerator, helping them craft impactful brand stories and drive success. Guest’s Links: Website: The Clarity Wizard → https://www.theclaritywizard.com/LinkedIn: Kathy (Guzmán) Galloway → https://www.linkedin.com/in/kathygalloway/Connect with 2X eCommerce:Website: 2X eCommerce Website → https://2xecommerce.com/podcast/Instagram: 2X eCommerce Instagram → https://www.instagram.com/2xecommerce/Twitter: 2X eCommerce Twitter → https://twitter.com/2XeCommerceYouTube: 2X eCommerce YouTube → https://www.youtube.com/@2XeCommerce/Get a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Buy on Amazon → https://amzn.to/3ybY6WSBuy on Walmart → https://bit.ly/3swOuDeBuy on Kogan Page → https://bit.ly/44DylLnBuy on Barnes & Noble → https://bit.ly/3Pgd4B4Buy on WHSmith → https://bit.ly/4bfr9r3Creators & GuestsKunle Campbell - HostKathy Guzmán Galloway - Guest
Cutout 6: How to Build a Polarizing Brand that Drives $40M in Revenue → Alex Neist
28-08-2024
Cutout 6: How to Build a Polarizing Brand that Drives $40M in Revenue → Alex Neist
In this cut-out edition episode, Alex Neist, founder of Hostage Tape, shares how Meta ads, strategic branding, and influencer collaborations drove his company to $40M in revenue by year three. Alex discusses the importance of creating polarizing brands, iterating on creative strategies, and leveraging different ad types to capture various customer segments. Tune in to learn actionable insights for scaling your e-commerce brand.Full episode: S9:E35 |  $40M Revenue in Year 3: How Meta Ads, Strategic Branding, and Influencers Drive Hostage Tape’s Success → Alex Neisthttps://2xecommerce.com/podcast/ep444/Sign up to the Conscious Commerce Newsletter:A newsletter that sits at the intersection of commerce, healthy living, and the mindsets of extraordinary leaders.Sign Up here:  https://subscribe.2xecommerce.com/subscribeConnect with 2X eCommerce:Website: 2X eCommerce WebsiteInstagram: 2X eCommerce InstagramTwitter: 2X eCommerce TwitterYouTube: 2X eCommerce YouTubeGet a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Amazon: Buy on AmazonWalmart: Buy on WalmartKogan Page: Buy on Kogan PageBarnes & Noble: Buy on Barnes & NobleWHSmith: Buy on WHSmithCreators & GuestsKunle Campbell - HostAlex Neist - Guest
How to Effectively Leverage Etsy as an eCommerce Sales Channel → Dylan Jahraus
30-07-2024
How to Effectively Leverage Etsy as an eCommerce Sales Channel → Dylan Jahraus
Dylan Jahraus is a seasoned e-commerce expert and successful Etsy seller, with multiple 7-figures in sales on the platform. Dylan has a background in corporate e-commerce at Zappos and Zulily, she now empowers thousands of Etsy sellers worldwide through her coaching programs, helping them achieve significant sales growth.Dylan Jahraus’ Free Webinar: Dylan offers a free webinar that targets profitable customers on Etsy and provides actionable steps to increase traffic and sales within the first 30 days on the platform.Sign Up here: https://etsy.dylanjahraus.com/watch(00:00) - How to Effectively Leverage Etsy as an eCommerce Sales Channel → Dylan Jahraus(02:02) - Meet Dylan Jahraus: From Side Hustle to Six-Figure Business(03:18) - Dylan's Background and Journey to Etsy Success(04:48) - Key Takeaways from Early eCommerce Experience(06:34) - First Steps on Etsy: From Wedding Decor to Thriving Business(08:41) - Etsy's Evolution from 2016 to 2024(10:15) - Navigating Etsy's Marketplace and Customer Expectations(21:45) - Strategies for High Revenue on Etsy(23:48) - Balanced Product Mix for High Revenue(24:29) - Importance of Product Curation(26:22) - Running an Etsy Business Without Making Products(29:41) - Optimizing Etsy Listings for Higher Conversion(34:39) - Top Categories to Sell and Avoid on Etsy(38:48) - Maximizing Customer Lifetime Value(44:43) - Final Thoughts and ResourcesSign up to the 2X Newsletter:After much thought and deliberation, I created the 2X Newsletter, which sits at the intersection of commerce, healthy living, and the mindsets of extraordinary leaders.Moving forward, you can find all the show notes for this podcast in the 2X Newsletter. Plus, I’ll share my wins and losses as an eCommerce operator, growth strategies that are working, tools I use to streamline workflows, and expert tips.Sign Up here:  https://subscribe.2xecommerce.com/subscribeCreators & GuestsKunle Campbell - HostDylan Jahraus - Guest
How HatLaunch Leveraged Clearco’s Non-Dilutive Funding and Scales to $10M → Robert Hamm
25-06-2024
How HatLaunch Leveraged Clearco’s Non-Dilutive Funding and Scales to $10M → Robert Hamm
In this episode of the 2X eCommerce Podcast, host Kunle Campbell is joined by Andrew Curtis, CEO of Clearco, along with Robert Hamm and Tyler Smith from HatLaunch. They discuss leveraging non-dilutive funding to scale HatLaunch to a $10 million business.Learn how effective ad spend, strategic capital management, and automation have driven their growth. Discover the challenges and successes they've experienced, and get actionable insights into financing your own eCommerce venture. Don't miss this inspiring conversation filled with valuable tips for growing your business!📝  Shownotes for this episodeGuest’s Links: Website: Clearco - invoice funding for eCommerceWebsite: HatLaunch - get your own custom hats_____________________________LinkedIn: Andrew CurtisLinkedIn: Robert HammLinkedIn: Tyler SmithConnect with 2X eCommerce:Website: 2X eCommerce WebsiteInstagram: 2X eCommerce InstagramTwitter: 2X eCommerce TwitterYouTube: 2X eCommerce YouTube(00:00) - Introduction to Capital Management(01:14) - Meet the Guests: Clearco and Hat Launch(03:09) - The Hat Launch Journey(03:50) - Scaling with Automation and Innovation(04:50) - Navigating Capital Challenges(06:41) - Leveraging Clearco and PayPal(18:13) - The Role of Marketing in Growth(22:44) - Financial Strategies and Trends(27:51) - Customer Cashflow Management with Clerico(28:26) - Diverse Uses of Clerico Funding(29:23) - Monthly Invoicing and Ad Spend(29:47) - When to Consider Invoice Financing(31:55) - The Importance of Profitability in Ad Spend(33:08) - Clearco's Unique Financing Approach(39:32) - Navigating Platform Volatility(44:28) - Synergy Between Finance and Advertising(45:50) - Diversifying Revenue Streams(54:00) - Final Thoughts and ResourcesCreators & GuestsRobert Hamm - GuestTyler Smith - GuestAndrew Curtis - GuestKunle Campbell - Host
How Elite Media Buyers are Leveraging AI in their Meta Ads Campaigns → Depesh Mandalia
18-06-2024
How Elite Media Buyers are Leveraging AI in their Meta Ads Campaigns → Depesh Mandalia
In this episode of the 2x eCommerce podcast, host Kunle Campbell interviews Facebook ad expert Depesh Mandalia, discussing how elite media buyers are leveraging AI in Meta ads. They delve into topics such as the 5W Avatar framework for targeting audiences, the evolution of Depesh's career, and practical application of AI for ad creation and optimization.(00:00) - Introduction to the Episode(00:33) - The Emotional vs. Functional Debate in Advertising(01:43) - Deepesh Mandalia's Journey and Expertise(04:02) - The Evolution of Deepesh's Career(08:28) - The 5W Avatar Framework(19:47) - Stages of Awareness in Marketing(24:10) - Creating Effective Ad Campaigns(29:09) - Analyzing Ad Performance(30:16) - Analyzing Ad Effectiveness(31:00) - E-commerce Metrics and Insights(31:32) - Optimizing Instagram Ads(34:08) - Leveraging AI for Advertising(35:12) - Building AI-Powered Tools(40:45) - AI in Video and Image Creation(49:33) - Rapid Fire Questions(54:40) - Special Offer and ConclusionGet access to a special offer to join Depesh's AdSignals community: https://paykstrt.com/49313/147346📝  Shownotes for this episode Guest’s Links: Website: Depesh's Ad Signals PlatformLinkedIn: Depesh's LinkedIn ProfileConnect with 2X eCommerce:Website: 2X eCommerce WebsiteInstagram: 2X eCommerce InstagramTwitter: 2X eCommerce TwitterYouTube: 2X eCommerce YouTubeSubscribe to Our Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here.Get a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Amazon: Buy on AmazonWalmart: Buy on WalmartKogan Page: Buy on Kogan PageBarnes & Noble: Buy on Barnes & NobleWHSmith: Buy on WHSmithCreators & GuestsDepesh Mandalia - GuestKunle Campbell - Host
How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm
11-06-2024
How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm
Tyler Delarm serves as the Head of Marketing at Undigital, where he spearheads efforts to revolutionize the unboxing experience for DTC brands. His extensive marketing background, which includes eCommerce and FinTech, has equipped him with unique insights into customer engagement and retention. Tyler’s work focuses on leveraging personalization to drive brand loyalty and satisfaction.(00:00) - How Personalized Unboxing Drives Customer Loyalty → Tyler Delarm(01:00) - Introduction to the Podcast and Guest(02:30) - Tyler Delman's Journey to B2B Marketing(04:42) - The Importance of Branded Packaging(11:26) - Maximizing Customer Lifetime Value(15:55) - Personalization in Unboxing Experiences(20:18) - Implementing Personalized Inserts(30:17) - Conclusion and Contact InformationGuest’s Links:Website: UnDigital - Unboxing Experience PlatformLinkedIn: Tyler's LinkedIn ProfileLinkedIn: UnDigital's LinkedInConnect with 2X eCommerce:Website: 2X eCommerce WebsiteInstagram: 2X eCommerce InstagramTwitter: 2X eCommerce TwitterYouTube: 2X eCommerce YouTubeSubscribe to Our Newsletter:Stay updated with the latest insights and tips by subscribing to our newsletter here.Get a Copy of Kunle’s BookElevate your e-commerce game with Kunle Campbell's book, "E-Commerce Growth Strategy: A Brand-Driven Approach to Attract Shoppers, Build Community and Retain Customers." Discover practical strategies and insights to boost your e-commerce growth.Amazon: Buy on AmazonWalmart: Buy on WalmartKogan Page: Buy on Kogan PageBarnes & Noble: Buy on Barnes & NobleWHSmith: Buy on WHSmithCreators & GuestsKunle Campbell - HostTyler Delarm - Guest