The Effective Adviser

Change Squared

The Effective Adviser is a podcast dedicated to finding ways to make the provision of financial advice more effective. From business efficiencies to process reengineering to technology implementation and proposition design, we'll cover all the latest thinking to make your financial advice business as effective as possible. read less
EducationEducation

Episodes

The future is crazier than you think!
28-03-2024
The future is crazier than you think!
This episode is guaranteed to blow your mind! Ben talks to founder of the 311 institute and Fanatical Futurist, Matthew Griffin about everything that going to happen, and what will happen after that. Matthew works with NASA, leaders of G7 and G20 countries, banks, technology providers and even Disney! Our conversation covers; · Is the future as bad as people think? 2.08 · Are we backsliding to pre-pandemic thinking? 09.36 · What should employers think about flexible working?12:48 · What does a world without work look like? 19.12 · What does the future of financial services look like? 39.12 · AI advisers? 41.52 · AI assisting advisers? 1.00.00   · What to do with all the knowledge in the world? 1.05.04 · How to deal with AI Hallucinations? 1.08.00 · What does AI mean for large v’s small businesses? 1.11.52 · Liability for algorithms? 1.26.00 · Marine biology to futurist? 1.38.52 · Quickfire questions 1.47.29 If you want to find out more about Matthew’s work and access his free codex’s, visit www.311institute.com As always, a massive thank you to our sponsor Owen James Events. There are loads of great events coming up including Meeting of Minds, WealthTec Matters and Retirement Matters. Check out www.owenjamesevents.com to book your place – you’ll probably see Ben there! If you want to build a better business, Change Squared can help. We help leadership teams be more effective, teach soft skills and help firms launch change projects and make them stick. Find out more at www.changesquared.com.
How to make events memorable
19-12-2023
How to make events memorable
Ever wondered what makes a great event? If you’re anything like me, you can come away from an event thinking about it was a waste of time attending, or alternatively, you can come away wanting to tell everyone about it. Turns out there are several parts that make an event memorable and in this episode, I get the secret recipe from James Goad, Founder or Owen James Events. If you’re not been to an Owen James event, they are like no other. Feedback from delegates and sponsors alike is amazing and there’s a real buzz of openness and collaboration. In this episode, James talks candidly about: ·       The changes he seeing in financial services ·       How AI is disrupting everything ·       The secret sauce to putting on a great event ·       How to get the most from sponsoring an event as a provider ·       Why hybrid events don’t work (yet) ·       Hiking in the Welsh mountains ·       Just saying “yes” If you want to find out more about attending an Owen James event, or getting them in to run your event, visit their website https://www.owenjamesevents.com. If, like most of the people who attend Owen James events, you’re worried about how to become more productive, get in touch at https://www.changesquared.com. We share the best practice from the industry with our clients to cut out years of trial and error. Also now running negotiation and soft skills training for advisers. A necessity for those advisers who have come from a paraplanning/admin background and a great refresher for those who are slightly longer in the tooth. Don’t forget to subscribe to the show. It means more than you can possibly imagine! Ben
Talk Money Week Special with Jenny Wright of MaPS
06-11-2023
Talk Money Week Special with Jenny Wright of MaPS
Money is a bit of a taboo subject. In fact, for us Brits, it’s just not the done thing to talk about it. But why is that and what problems does it cause? In this Talk Money Week special episode, Ben talks to Jenny Wright, Money & Pensions Service Regional Manager for Yorkshire and Humber about the issues that over 20% of the UK are experiencing and why it’s important to #TalkMoney. In the world of financial advice, we tend to only deal with people who have money and with this special, we wanted to give those in our profession a peek into issues that we don’t normally see and what you can do to help those less fortunate. In this episode we talk about: - What talk money week is   - Who the Money & Pensions Service & Money Helper are - Why we struggle to #TalkMoney       - How things have got so bad in relation to financial resilience - How loan sharks are targeting people through their children - The danger of listening to “Dave down the pub” - Financial wellbeing and mental health - Why employers could be the key to widespread financial wellbeing - How the financial advice community can help - Jenny’s journey from Financial Adviser to MaPS And as always, we finish with our quick-fire questions. Every November the Money & Pensions Service (also known as Money Helper) run Talk Money Week. This year it’s on 6th – 12th November and during the week everyone is encouraged to #TalkMoney. This week’s theme is “do one thing” with regard to your finances. If you know someone who needs support with their money, direct them to Money Helper here https://www.moneyhelper.org.uk/en You can report illegal money lending here https://www.stoploansharks.co.uk/ If you’d like to partner with the Money & Pension Service (MaPS) you can find more details here https://maps.org.uk/en And finally if you'd like to give something back, the PFS run a Education Champions initiative to educate kids about money. You can find out more here https://www.thepfs.org/about-us/initiatives/my-personal-finance-skills/education-champions/ A huge thank you to Owen James Events for sponsoring this special episode! There are some amazing Owen James events coming up which you can review and register to attend on their website, including the upcoming Meeting of Minds Wealth Management and Private Banking ⁠https://owenjamesevents.com⁠. You’ll probably see Ben there! We hope you enjoy the episode!
Financial adviser to business owner
08-08-2023
Financial adviser to business owner
In this episode, Ben Wright talks to Stephen Baxter, Founder and now Managing Director or Robertson Baxter, an IFA firm based in Huddersfield (not Wakefield as we said in the intro - sorry Robertson Baxter!) Steve has successfully made the transition from financial adviser to business owner; something which many advisers talk about but most struggle to do. Steve shares his story “warts and all” as we discuss everything from handing over clients, losing and then re-finding purpose and dealing with Imposter Syndrome. You may have noticed this episode is much longer than normal. After reviewing the audio from our interview, we really couldn’t work out which bits to cut, so for the first time you’ve got the entire conversation! What do you think of this format? Let us know in the comments or by emailing hello@changesquared.com. Oh, and don’t forget to subscribe as we’ve got some more awesome content coming up over the next few months. Here are some key moments in the show, which should be available to select on your podcast player (hopefully!) 3:10 How Steve became a financial adviser 8:50 Going self-employed 12:00 Taking on the first adviser 20:25 Introducing the new adviserwhilst stepping back 30:12 The decision to step backfrom giving advice 35:53 Time to think 40:51 Bringing clients into yourinner circle 43:36 Adding value without proving advice 56:40 A typical day for a Managing Director 1:04:00 Becoming an business owner v’s selling up 1:09:15 The benefits of having a coach or mentor 1:14:05 Dealing with Imposter Syndrome 1:21:20 Quick fire round Get in touch with Change Squared here: https://www.changesquared.com/ You can find our more about 9 Dots Coaching here: https://ninedotscoaching.co.uk/ This is Robertson Baxter’s website: https://robertsonbaxter.com/ You can find out more about VouchedFor here: https://accounts.vouchedfor.co.uk/register Use code Wright1 for your first month free!