The Beautiful Business Podcast

In this episode of Beautiful Business, Chloe speaks with Nils Leonard, co-founder of Uncommon, the creative studio behind some of the most thought-provoking work in branding today. Nils brings a profound understanding of what it takes to build brands that resonate—not through fleeting trends but through meaningful, lasting connections. At the heart of Uncommon’s ethos is the belief that the best brands are built slowly, with intention and purpose, much like the greatest bands in history. This approach challenges the fast-paced, short-term mindset dominating today’s market and invites businesses to embrace longevity and depth.Throughout the conversation, Nils reflects on his unconventional path—not rebellious, but one of deliberate choices to break from conformity in meaningful ways. He shares his insights on creating brands that people wish existed, highlighting the importance of authenticity and purpose. “You wouldn’t meet a human without purpose,” he says, “so why accept a brand without one?” It’s this vision that has made Uncommon a leader in the creative industry, building work that doesn’t just sell but inspires.The episode also explores the intersection of creativity and technology, with Nils offering a compelling critique of AI’s limitations. While he acknowledges its efficiency, he argues that the raw human experiences of joy, grief, and ambition are irreplaceable drivers of truly impactful work. This blend of human emotion and purpose, he believes, is what elevates brands from functional to transformative.This conversation is a masterclass in leadership and creativity, providing invaluable insights for anyone looking to create work that stands the test of time. Whether you’re a brand builder, a business leader, or someone inspired by the power of slow, deliberate growth, this episode offers a vision for what’s possible when purpose meets creativity.

Blair Enns, the visionary behind Win Without Pitching, joins us to chat about how creative professionals approach sales. Sharing his insights from a tranquil mountain village in British Columbia, Blair challenges the traditional sales narrative with integrity-based selling and value-based pricing. With his latest book, "The Four Conversations," Blair encourages shifting from providing solutions to probing with the right questions, setting the stage for those eager to refine their sales strategies in the creative sector.We tackle the stigma around sales roles, redefining them for experts, advisors, and practitioners. Blair advocates for a shift from sales pitches to advisory roles, focusing on establishing trust and authenticity from the get-go. This approach not only secures more business but also leads to richer collaborations. By maintaining an expert persona throughout, we explore how genuine connections lead to more successful client partnerships.Explore the nuances of avoiding needy sales dynamics and the significance of listening over persuasion. Blair delves into the power of maintaining authority without desperation, navigating the delicate balance of desirability and desire. Recognising the pivotal "flip" moment, where one transforms from vendor to expert, we discuss how this can shift the entire sales process. Whether you're grappling with the fear of narrowing your focus or striving to become a trusted advisor, this episode offers valuable frameworks to master the art of expertise-based selling.Blair's new book 'Sell and Price Like the Expert You Are is available here.TakeawaysEstablishing oneself as an expert in the sales process is crucial for success.The sale itself is a sample of the engagement, and the roles are established in this conversation.Behaving as an expert in the sales conversation sets the tone for the engagement.Not establishing the expert self can lead to decreased odds of winning, higher costs, and a less impactful engagement. The book introduces a new approach to selling based on four conversations: value, qualification, discovery, and closing.Shifting from a vendor mindset to an expert mindset is crucial in selling.The 'flip' moment, where the client sees the seller as the expert, is a key turning point in the sales process.Selling in a tough market requires maintaining confidence and expertise.Niching down and focusing on a specific area of expertise can enhance credibility and attract clients.Listening is more important than presenting or convincing in sales conversations.

Gulliver Moore, the creative force behind Sunday Treat, takes us on a remarkable journey from electro band music enthusiast to the helm of a thriving agency that collaborates with some of the world's biggest brands, including Google and Revolut. Gulliver shares the secret sauce behind Sunday Treat's success: a strong team culture that values people over rigid goals. Discover how the agency's unique approach—embracing creativity and flexibility while avoiding conventional niching—has propelled them to surpass a million-pound turnover, even in challenging times.We explore how Sunday Treat flips the script by infusing fun and authenticity into every project, whether it's serious work for the NHS or a lighthearted comedy venture. Gulliver believes that a vibrant work environment not only boosts team morale but also enhances client satisfaction. This episode unravels the agency's shift from traditional corporate communications to more passion-driven projects, highlighting how they maintain a dynamic and engaging atmosphere across diverse projects.The roller coaster of running an agency is not for the faint-hearted, and Gulliver candidly discusses the trials and triumphs of client attraction and retention. From transparent decision-making to tailoring strategies for each client's unique objectives, we cover it all. You'll gain insight into the strategic use of freelancers, the importance of maintaining strong client relationships, and the emotional highs and lows of the pitching process. Gulliver's story exemplifies the power of intuition, passion, and innovative thinking in navigating the unpredictable world of the creative industry.

In this episode, Katy Howell, founder of Immediate Future, shares her personal and professional challenges, offering listeners a candid insight into her experience with mental health and burnout.Katy opens up about the pressures of being a people pleaser, which contributed to a toxic work environment, and explores how self-reflection and recognising personal stress triggers were crucial to her recovery. Through therapy, medication, and deep introspection, she learned the importance of relinquishing control and prioritising well-being.Listeners will hear Katy talk about the challenges around leadership as a female founder of colour and gain valuable lessons on balancing business responsibilities with personal recovery, and the realisation that stepping back from the business is essential for long-term sustainability. The episode dives into the importance of self-compassion, fostering open conversations about mental health in the agency world, and building a supportive community.The conversation also touches on Katy’s daily practices—yoga, meditation, and creative outlets—that help maintain mental well-being. Empathy, active listening, and nurturing the next generation of agency leaders are central themes, with a focus on enjoying the journey rather than fixating on the destination.This episode is a must-listen for business owners, founders, and agency leaders who want to build resilience and prioritise their mental health while navigating the demands of entrepreneurship.Trigger WarningThis episode includes discussions around mental health challenges, including burnout, anxiety, and the use of medication and therapy for recovery. These topics may be triggering for some listeners. If you are feeling overwhelmed or in need of support, we encourage you to reach out to a mental health professional or one of the resources listed in the show notes.Mind – A leading UK mental health charity offering advice and support to empower anyone experiencing mental health issues.Website: https://www.mind.org.ukSamaritans – A confidential support service available 24/7 for people who are feeling distressed or struggling to cope.Website: https://www.samaritans.orgPhone: 116 123 (free to call)The Hub of Hope – A national mental health database, bringing together local and national mental health services, making it easier to find help.Website: https://hubofhope.co.ukMental Health Foundation – Offering resources, research, and support for improving mental health across the UK.Website: https://www.mentalhealth.org.ukNABS – A wellbeing and support service specifically for those in the advertising and media industries, offering free advice and counselling.Website: https://nabs.org.ukBusiness in the Community: Mental Health Resources – Aimed at business leaders, this initiative provides guides, toolkits, and research for improving mental health at work.Website: https://www.bitc.org.uk/toolkit/mental-health-for-employersThe Sanctuary – A mental health crisis service offering support for those experiencing severe mental distress in the UK.Website:...

In this episode, Dominic Monkhouse delves into the challenges faced by CEOs leading agencies with fewer than 30 employees. Drawing from his extensive experience, he shares his approach to building a high-performing team that can drive company growth.Dominic emphasises the need to hire “A players”—the top 10% of available talent for any given role—as these individuals are five to ten times more productive than average employees. He explains why creating a compelling vision is crucial for attracting such talent and how this vision can be a magnet for high achievers looking to make an impact.He also discusses the art of delegation, advising CEOs to focus on their strengths and outsource tasks they don’t excel at or enjoy. This not only boosts productivity but also ensures leaders are spending their time on activities that truly move the needle.Dominic doesn’t shy away from the tough conversations either. He highlights the importance of confronting underperformance head-on and setting clear expectations to prevent ambiguity. According to Dominic, 85% of employee engagement is driven by the relationship they have with their direct supervisor or manager, making regular check-ins and honest feedback essential for maintaining a motivated and productive workforce.The episode also explores how agencies can successfully transition from a small team to a scalable operation. Dominic outlines the necessity of having a strategic plan that prioritises profitability and how regular reflection and adjustment are key to navigating growth challenges.

In this episode, Chloe interviews Professor Nancy Doyle, the founder of Genius Within, to discuss neurodiversity and the incredible work her organisation is doing. They explore Nancy’s personal journey, the origins of Genius Within, and the concept of neurodiversity, including the growing awareness of self-diagnosis and the idea of a ‘spiky profile’ in neurodivergent individuals.Nancy shares insights into how these spiky profiles—where abilities and skills vary significantly—can appear in areas such as literacy versus verbal skills or fine motor control versus literacy. The discussion also delves into the importance of evolving language and terminology in the neurodiversity field.Nancy explains how workplaces can become more inclusive and supportive by understanding these differences. She suggests leveraging assistive technology, tailoring strategies for reading and writing tasks, and fostering a culture of inclusion. Aligning job roles with actual skills rather than relying on standardised assessments is key. Nancy advocates for personalised work environments and communication styles that enhance both productivity and well-being for neurodivergent employees.TakeawaysNeurodiversity refers to the diverse range of neurological functioning in human beings.A neurodivergent individual has an unusual neurotype, resulting in a spiky profile of strengths and weaknesses.Diagnosis is not necessary for workplace support under the Equality Act, but it may be required for educational support.Self-diagnosis can be valid and should be trusted, but misdiagnoses can occur.Labels and language in the field of neurodiversity are evolving, and it is important to be open to change and respectful of individual preferences.Affinity groups and employee resource groups can provide support and advocacy in the workplace for neurodivergent individuals.Inclusivity, support, and understanding are crucial for creating a positive and empowering environment for neurodivergent individuals. Neurodivergent individuals may have a spiky profile, with significant differences in abilities and skills.Understanding and accommodating these differences is crucial in the workplace.Assistive technology and strategies can support individuals with reading and writing tasks.Creating a supportive and inclusive culture is essential for neurodivergent individuals to thrive.Job requirements should align with the actual skills needed for the role.Personalised approaches to work environments and communication styles can enhance productivity and well-being for all employees.

Simon Dixon and Aporva Baxi, the creative masterminds behind DixonBaxi, share their journey of nearly three decades navigating the world of design and branding. Get ready for an engaging conversation that goes beyond conventional business wisdom, as Simon's love for Northern Soul music and Aporva's vintage Nintendo game collection reveal the authentic personalities driving their dynamic leadership. From their early days hopping between global cities to the formation of their core values, we uncover the secrets that have led DixonBaxi to become a beacon of innovation and success.We delve into the foundational principles that define DixonBaxi's ethos, underscoring the power of humility and clarity in leadership. Simon and Aporva discuss their "do and won't do" list, a guiding tool that has kept their company grounded and principled for 24 years. Through anecdotes and insights, they illustrate how bravery in creativity means more than pushing boundaries—it's about making principled choices and fostering a safe space for clients to explore bold ideas. This is a must-listen for anyone aiming to understand how calculated risks and a steadfast value system can lead to genuine originality and impactful work.In the latter part of our conversation, we focus on the hacker mentality and the importance of quick execution in the modern creative landscape. Simon and Aporva highlight the democratisation of creativity through platforms like TikTok and YouTube, making it an exhilarating time for new agencies. We also explore their philosophy of building a beautiful business driven by passion and fulfilment, rather than traditional metrics like awards. Their experiences with high-profile clients underscore that it's the process and the joy of meaningful work that truly counts. Join us to learn how DixonBaxi continues to create a balanced, innovative environment that nurtures creativity and celebrates impactful design.

Ever wondered what it takes to scale a boutique agency into a global powerhouse? Join us for a conversation with Rob Pierre, co-founder of Jellyfish Agency, who shares his extraordinary journey from Trinidad to the UK and the innovative principles that have propelled his success. Discover Rob's unique approach to leadership, which emphasises accountability and aligning capabilities with initiatives rather than traditional job roles. He also opens up about his personal story of cultural adaptation, providing a compelling narrative that intertwines his entrepreneurial spirit with his vision for Jellyfish as the world's biggest boutique agency.Rob takes us through the fascinating evolution of Jellyfish, from its modest beginnings as an IT consultancy in Surrey to a digital marketing behemoth with over 2,200 employees. We explore pivotal moments like the strategic move to The Shard in London and the ambitious goals set in 2016, reflecting on how these milestones paralleled Rob's personal growth. The journey is not just about corporate success but also about nurturing a business and a family, making this a rich tapestry of professional and personal development.In the final chapters, Rob discusses the transition from entrepreneurship to legacy, the importance of a clear vision for sustainable growth, and maintaining core traits during expansion. He reveals his transformative leadership philosophy that replaces traditional hierarchies with support networks, fostering a culture of transparency and accountability. Listen as Rob shares his involvement in projects aimed at fostering inclusion and providing meaningful employment opportunities, wrapping up with the essence of building a beautiful business rooted in integrity and purpose. This episode is packed with insights for anyone looking to create a lasting impact in the business world.

Leadership coach, mentor, and entrepreneur Chris Parry shares her journey from punk music enthusiast to founder of the Centre for High Performance Development. With a career punctuated by leading her consultancy to the Sunday Times' top 100 small businesses and its eventual acquisition by IBM, Chris opens up about the trials and triumphs of building a values-driven business. Her story is one of passion, transformation, and the relentless pursuit of purpose, making it a must-listen for aspiring leaders.Chris dives into what makes an exceptional leader, emphasising the importance of recruiting potential over experience and fostering a developmental culture. She highlights the balance needed between personal well-being, team dynamics, and task completion to avoid burnout and create a positive work environment. With insights into the cognitive, people-oriented, inspiring, and action-focused behaviours essential for effective leadership, this conversation is packed with wisdom for anyone looking to elevate their leadership game.As we navigate the complexities of modern leadership, Chris offers her take on the pressing challenges of 2024, including AI's transformative impact and the nuances of remote and hybrid work. She underscores the enduring importance of face-to-face communication and effective conflict resolution, sharing practical strategies to manage team dynamics and create a legacy that benefits employees, clients, and the community. This episode is an invaluable resource for leaders at all stages, from startup founders to seasoned executives.TakeawaysLeaders should focus on the 'I, We, and It' aspects of leadership, including self-awareness, building strong relationships, and managing tasks effectively.Creating a high-performance culture requires valuing diverse talent and understanding what motivates individuals.Remote and hybrid working environments present challenges in terms of maintaining productivity, innovation, and employee well-being.Leaders should prioritise face-to-face interactions for activities that benefit from in-person collaboration.Leadership styles should be adaptable and tailored to individual strengths and the needs of the organisation. Remote and hybrid work have become more prevalent in smaller businesses, and while they can be effective, face-to-face interactions and events are still important for building connections and relationships.The future of leadership will involve incorporating innovations in AI, neuroscience, biology, and peer development, while still focusing on the core skills of delegation and motivation.Conflict in the workplace is a natural part of human interaction, and it can be managed constructively through collaboration and understanding different perspectives.Toxic conflict arises when conflict is not managed properly or when cultural factors contribute to unhealthy dynamics. It is important to create a culture that encourages open communication and addresses conflict proactively.Conflict management requires skills such as conceptual flexibility, empathy, and the ability to collaborate. These skills can be developed through training and practice.Leaders can manage conflict by creating a clear process for addressing conflicts within teams, giving individuals space to express their perspectives, and encouraging collaboration and problem-solving.Emotional management and taking a deep breath can help individuals respond to conflict in a more constructive manner.A beautiful business leaves a positive impact on its employees, clients, and community, creating lasting relationships and contributing to personal and professional growth.Chapters(03:17 - 04:10) From Punk to Choral Music (53...

How do you balance profit with purpose in a high-stakes creative industry? Join us for an exclusive behind-the-scenes look at the inspiring journey of Dines, the co-founder and creative director of Studio BLUP. From its humble beginnings as a university project to becoming a multi-award-winning creative powerhouse, Dines shares his relentless drive and the personal motivations that fuel his quest to leave a lasting legacy, especially for his son. Learn how resilience and self-awareness have played crucial roles in overcoming the challenges of balancing financial success with a meaningful impact.Ever wondered what it's like to navigate an acquisition while staying true to your creative vision? Dines opens up about the critical decisions Studio BLUP faced, including turning down lucrative offers to preserve their independence and ultimately joining a larger conglomerate. With candid insights into the internal struggles of maintaining authenticity, hear about the pressures of meeting financial targets and the toll it takes on creative freedom. Gain valuable perspectives on the internal conflict between commercial success and staying true to one's purpose.Finally, discover how Studio BLUP is rebuilding with a renewed focus on purpose-driven success. Listen as Dines discusses the creation of BLUP Academy, an initiative aimed at inspiring and supporting young creatives. He shares the importance of aligning business goals with a greater cause, offering actionable advice on how to balance financial achievements with making a positive impact. Don't miss this episode filled with lessons on resilience, legacy-building, and the art of making decisions with both the heart and the head.TakeawaysBuilding a successful creative agency requires resilience, self-awareness, and a diehard attitude of never giving up.The tension between profit and purpose can arise when trying to build a legacy, and it's important to find a balance that aligns with your values.Selling a business can provide financial security, but it's crucial to carefully consider the terms and ensure that the acquiring company shares your ambitions and values.Joining a larger group can offer resources and expertise, but it can also lead to conflicts between creative vision and commercial demands.Maintaining creativity and innovation can be challenging when financial targets become the primary focus, and it's important to prioritise artistic integrity and the original vision of the business. When a business loses its purpose and becomes solely focused on profit, it's important to reassess and make changes.Exiting a group or partnership can be a challenging process, but it can lead to a fresh start and renewed excitement.Legacy is about creating work that has a lasting impact and inspires future generations.BLUP Academy was created to help students and postgraduates learn and make an impact with their talent.Studio BLUP is now thriving, working with purpose-driven brands and focusing on innovation and making a positive impact.Chapters00:00 - Building Studio BLUP13:07 - Navigating Acquisition and Growth in Business22:59 - Struggling With Business Growth and Pressure29:45 - Rebuilding Studio BLUP Strategies42:17 - Building a Lasting Legacy49:32 - Creating a Legacy Through Beautiful Business

How do you grow a business from a bedroom startup to a thriving agency? In this episode we’re joined by Simon Barbato, CEO and founder of Mr B and Friends. Simon shares his incredible journey of building an agency, navigating the challenges of the COVID-19 pandemic, and the strategic moves that led to significant milestones like acquiring Future Kings and launching a new London office.Listen as Simon recounts the evolution of Mr B and Friends, how it bolstered its market presence and mastered the art of client engagement. Learn about the critical importance of cultural integration and operational synergy in ensuring successful mergers. Simon's insights into the competitive landscape of new business acquisition, the impact of external factors on client budgets, and the necessity of adapting agency models to emphasise outcomes over inputs are invaluable for anyone in the industry.Simon also highlights the importance of resilience and patience in agency leadership, the shift toward value-oriented billing, and the joy of fostering a talented team. He passionately discusses the elements that make a business truly beautiful: significant impact, strong relationships, excellent employee experience, and having fun while achieving financial success. Whether you're an agency owner, a business leader, or someone interested in the intricacies of running a successful firm, this episode offers a treasure trove of insights and inspiration.TakeawaysShaking up the traditional agency model is crucial for survival in the industry.Culture and leadership are key in integrating an acquired agency.Clean financials, strong governance, and a clear positioning are important for agency owners looking to sell.Having a growth opportunity and a compelling story can make an agency attractive for acquisition. New business development is tough in the current market, but agencies can still be successful by attracting inbound leads and maintaining a strong reputation.The agency model needs to change to move away from commoditising creative services and focus on delivering value and outcomes for clients.Resilience and patience are key qualities for agency leaders to navigate the challenges of the industry.Outsourcing and technology can be valuable tools in new business development, but they should be used in addition to, not instead of, human interaction.Shaking up the agency model requires unlearning old practices, educating clients about new approaches, and continuously fine-tuning the value proposition.Beautiful business for Simon means making a meaningful impact, building strong relationships, creating a positive employee experience, and having fun while delivering quality work.Chapters00:00 Introduction to Simon Barbato and Mr. B and Friends08:24 Shaking Up the Traditional Agency Model26:29 The Best and Worst Parts of the Acquisition29:24 Key Considerations for Agency Owners Looking to Sell31:24 Challenges of New Business Development35:30 Resilience and Visibility in New Business48:23 Transitioning to Outcome-Based Solutions51:48 Shaking Up the Agency Model01:00:29 Risks and Rewards of Changing the Agency Model01:06:14 Defining Beautiful Business

Ever wondered how embracing failure can transform your career? Join us as Amy Sandler, the lead coach and podcast host at Radical Candor, reveals the secrets behind her remarkable journey from academia to executive coaching, and even stand-up comedy and firewalking. Through her personal anecdotes, Amy shares the significance of preparation, community, and intention-setting in overcoming extreme challenges, offering listeners a unique perspective on personal and professional growth.Discover the foundational principles of Radical Candor and how they've evolved from a digital platform to impactful in-person workshops. Amy, along with insights from co-founder Kim Scott's experiences at Apple and Google, unpacks the delicate balance between caring personally and challenging directly to foster trust and collaboration in any organisation. Learn how these principles can be applied to create a culture of guidance through kind and clear feedback, making it essential not just for managers, but for everyone in the workplace.Navigating career changes and leadership challenges can be daunting, but Amy’s story of transitioning from secure job roles to becoming a certified instructor for Google's "Search Inside Yourself" program provides invaluable lessons. We discuss the importance of honest feedback, the dangers of "ruinous empathy," and effective feedback models like SBI (Situation-Behavior-Impact). By addressing real-life struggles with identity and perfectionism, Amy offers practical strategies for managing transitions, fostering a culture of trust, and enhancing your leadership and communication skills.Podcast: RadicalCandor.com/podcastBook: RadicalCandor.com/the-bookTakeawaysThe principles of radical candor emphasise the importance of care personally and challenge directly in building trusting relationships at work.Feedback, both praise and criticism, should be specific, sincere, and focused on helping the individual grow.Building safety and trust in workplace relationships requires ongoing communication, asking for feedback, and rewarding candor.Coaching-style feedback allows for co-creation of next steps and encourages authenticity and understanding between individuals.Overcoming discomfort in giving and receiving feedback involves recognizing the intention to help the individual grow and building a culture of open communication and trust. The importance of expressing care personally and challenging directly in the workplaceThe significance of feedback and understanding intention versus impactThe behavioural quadrants of radical candor and their impact on workplace dynamicsThe introduction of the new book 'Radical Respect' and its focus on creating respectful workplacesThe concept of 'beautiful business' as the expression of humanity in the workplaceChapters00:00 Introduction and Amy's Background03:05 The Impact of Mindfulness and Emotional Intelligence on Leadership and Personal Growth09:04 Amy's Career Journey and the Importance of Radical Candor14:02 Understanding Radical Candor: Principles and Application36:32 Exploring Radical Candor and Workplace Relationships42:02 Understanding Feedback and Intention vs. Impact57:17 Behavioral Quadrants of Radical Candor01:06:21 Introducing 'Radical Respect'

In this episode of the Beautiful Business podcast, host Chloe interviews Nikki Gatenby, a leading figure in the agency world known for delivering outstanding results. Nikki shares her insights on building successful businesses that balance purpose, positioning, people, product, planet, and platforms.Drawing from her experience transforming Propellernet into a global marketing organisation and SAAS provider, Nikki discusses the key elements of creating a thriving workplace culture that prioritises well-being and innovation. She also explores her passion for AI and its potential impact on the creative industry, addressing both its opportunities and challenges.As a Non-Executive Director and Cognitive Behavioural Coach, Nikki brings energy, ideas, and execution expertise to help marketing, media, and tech businesses create impact. She works with ambitious founders, board directors, and leaders to develop strategies, realise ideas, and achieve business goals.Throughout the conversation, Nikki highlights the need for future-focused leadership, urging leaders to take responsibility for their global impact and leave a positive legacy. She advocates for profits to stem from solving the world's problems, not creating them, and stresses the importance of prioritising action over inertia.Chloe and Nikki also discuss the significance of collaboration between humans and machines, and the need for responsible and ethical use of AI in the workplace. This episode is a valuable resource for anyone interested in the intersection of culture, innovation, and AI in business, and how leaders can build unstoppable forces for good.TakeawaysCulture and engagement are crucial for creating a positive and productive work environment.Embracing well-being and innovation can lead to better work outcomes and employee satisfaction.Non-executive directors and cognitive behavioural coaches can provide valuable guidance and support to agency founders and leaders.Future-facing leadership involves being proactive and adaptable in the face of rapid technological advancements, such as AI. AI has the potential to enhance creativity and innovation in the creative industry.Collaboration between humans and AI is crucial for maximising the benefits of AI.

In this episode of the Beautiful Business Podcast, host Yiuwin Tsang and guest, Gavin Willis, Founder of Search Seven, discuss the intricacies and benefits of balancing profit with purpose in business, particularly through charity partnerships and fundraising. Gavin shares insights and experiences from his journey, offering valuable perspectives on integrating social impact into a business model.Gavin discusses the evolution of the company's charity initiatives, moving from a profit-based approach to dedicating a minimum percentage of profits to charitable causes. He touches upon the practical aspects of managing events and communities within a marketing agency, including the significance of passion, commitment, and structure in driving social impact initiatives. He shares success stories from past charity events, illustrating how such activities not only contribute to valuable causes but also foster a sense of purpose and unity among team members.Listen to the episode now to learn more about:-How to integrate charity partnerships and fundraising efforts strategically into your business model-How to achieve a balance between profitability and social impact-How to gain a genuine commitment to social impact from within your organisation-How to foster team engagement in a remote-first environment through charity initiatives-How prioritising CSR and charitable work can help attract clients aligned with your values, and foster long-term client retention.About Gavin WillisGavin set up Search Seven in 2011 with a real passion for disrupting traditional search and client services. Gavin sees the company as a vehicle to make a difference, with a vision of giving back at least 7% of profits to charities and community projects every year.Search Seven specialise in Paid Media and data driven SEO and work with clients and agencies throughout the UK, Europe and Globally to understand their business objectives and put together great search strategies that successfully engage with their target audience on the right channels, and with the right messaging, that leads to great results.

In this podcast episode, Ritam Gandhi, the founder of Studio Graphene, a digital product agency with a unique hybrid model of in-house and outsourced teams, shares his decade-long journey of growing an international agency. The discussion covers various aspects of entrepreneurship, leadership, and team building. Hosted by Yiuwin Tsang, the episode provides valuable insights into the process of building and scaling an international agency and how you might go about navigating challenges and fostering a culture of innovation and excellence.Listen to the episode now to learn more about:  - The importance of alignment, passion, and face-to-face interactions in a global work environment - The significance of human connection in fostering creativity and building effective working relationships - Why making leaders available for impromptu conversations is crucial for maintaining a sense of togetherness and empathy among team members - How to build a leadership team and trust others to handle tasks - The importance of hiring for attitude and alignment with company values over skill set - The importance of creating a sense of belonging among team members across different locationsAbout Ritam GandhiFor a decade, Ritam worked as a consultant for the likes of Accenture and Bank of America and Merrill Lynch before, in 2014, going on to found Studio Graphene – an agency that specialises in developing blank canvas tech products. Working with many startups alongside some more established companies, the London-based agency plans, designs and builds amazing tech products for its clients. What’s more, Ritam and the team also use their experience and expertise to help leaders grow their businesses.

In our second podcast episode with Stephen Moffitt from We Are Atmosphere,  we look at how to create visionary leadership amidst global uncertainty. Our host, Yiuwin Tsang, and Stephen talk about the critical skills of leaders which include being able to adapt to uncertainty and guide senior teams through the process of envisioning the future and embracing any necessary personal changes. Stephen emphasises the delicate balance between visionary and relational leadership during times of change, stressing the significance of shared vision and collaboration among senior leadership teams. Furthermore, he explores the importance of incorporating generational perspectives into business leadership, advocating for the involvement of younger generations in shaping the future of work. Listen to this podcast to learn more about: - The leadership mindset and adapting to uncertainty with a clear vision - How to create open and adaptive business models - How to balance visionary and relational leadership - Why future scenarios and generational perspectives in business leadership are so important - Why leaders should develop humility and curiosity to effectively navigate change - Why leaders should prioritise building rapport and gaining insights by talking to people around themAbout Stephen MoffittStephen describes himself as an "intrapreneur" and strategic advisor working with companies pivoting toward delivering digital or data products and services. He has experience in starting new digital ventures for both private and public sector organisations across a range of industries, including healthcare, financial services, media and publishing. He also consults on digital transformation strategies to create adaptive businesses that can thrive in uncertainty.Stephen has a BA in communications from Temple University and a PhD in Law from Birkbeck, where his research was on developing a paradigmatic framework to analyse the disruptions taking place in copyright law. In addition to his academic publications, he has published articles on transformation and data, as well as given talks in North America, Europe and the Caribbean. He is also a published poet and author and his science fiction novel, Sea of Dreams, imagined a future Data Age.

On the podcast this week we bring you the second part of our conversation with Dene Stuart, founder of The Exceptional Leader Academy. Hosted by Yiuwin Tsang, this episode looks at how learning to lead before leading others is essential because it lays the foundation for effective leadership. Leadership involves guiding and inspiring others, which requires a deep understanding of oneself, including strengths, weaknesses, values, and goals. Leading oneself first enables leaders to set a positive example, make sound decisions, and effectively navigate challenges, ultimately earning the trust and respect necessary to lead others successfully.Dene’s career and experiences make for fascinating and insightful listening. Tune in now to learn more about: - Leadership development and effective decision-making - Managing pressure in leadership roles - Effective communication and leadership - Leadership skills and delegation for business growth - Intentional leadership developmentAbout Dene StuartDene Stuart has over 30 years of commercial, leadership, and management experience, having held director roles within major national and regional media companies.Managing large teams in multi-site offices gave Dene the broadest possible range of employment, team, motivational, and performance issues to deal with and was the key to his interest in personal development and performance. Dene is a licensed behavioural analyst and has a BSc in Management Science from The University of Manchester, Institute of Science and Technology. He is the author of various books including ResourcefulMe and The Thinking Revolution.

In this week's podcast, join Yiuwin Tsang and Ritam Gandhi, founder of Studio Graphene,  in this enlightening conversation that unravels the layers of B Corp certification, sustainability in digital product development, and the pivotal role they play in shaping the culture of a global agency. Listen to this episode to learn more about: - B Corp certification and its impact on a global agency's culture - B Corp certification and sustainability in digital product development - The motivation for pursuing B Corp certification as a force for good  - The certification journey and the added complexity of being an international business with multiple locations - How the process has refined their mission and values through external validation, leading to clearer definition and alignment - How the leadership team's education and openness on sustainability issues has driven employee passion and alignment - How to drive business growth through sustainability and purposeAbout Ritam GandhiFor a decade, Ritam worked as a consultant for the likes of Accenture and Bank of America and Merrill Lynch before, in 2014, going on to found Studio Graphene – an agency that specialises in developing blank canvas tech products. Working with many startups alongside some more established companies, the London-based agency plans, designs and builds amazing tech products for its clients. What’s more, Ritam and the team also use their experience and expertise to help leaders grow their businesses.

In this week’s podcast host Yiuwin Tsang talks to Stephen Moffitt from We Are Atmosphere about building adaptable businesses, overcoming fear of change, and the practical steps you need to take for success.They discuss the great shift happening in society, driven by technological, climate, economic, and geopolitical changes and how Stephen believes this shift will lead to a very different future than the present, with unpredictable outcomes and challenges for businesses and society as a whole.This is a wide-ranging episode that covers:The long-term impacts of climate change and migration on businessesThe future of online advertising and privacy concernsAdapting business strategies for an uncertain futureOvercoming fear of change in business - the importance of being creative, communicating better and being explicit about what businesses are doing in response to changeAbout Stephen MoffittStephen describes himself as an "intrapreneur" and strategic advisor working with companies pivoting toward delivering digital or data products and services. He has experience in starting new digital ventures for both private and public sector organisations across a range of industries, including healthcare, financial services, media and publishing. He also consults on digital transformation strategies to create adaptive businesses that can thrive in uncertainty.Stephen has a BA in communications from Temple University and a PhD in Law from Birkbeck, where his research was on developing a paradigmatic framework to analyse the disruptions taking place in copyright law. In addition to his academic publications, he has published articles on transformation and data, as well as given talks in North America, Europe and the Caribbean. He is also a published poet and author and his science fiction novel, Sea of Dreams, imagined a future Data Age.

In this week’s podcast, our host Yiuwin Tsang was joined by the founder of The Exceptional Leader Academy, Dene Stuart. Dene has a wealth of experience in helping leaders to achieve their full potential and in this podcast shares insights on how to embrace vulnerability, cultivate essential soft skills, and leverage time for sustained success in business. He also emphasises the necessity for leaders to develop self-awareness to navigate uncertainty effectively.Dene also highlights the often undervalued soft skills in business, stressing their impact on reducing costs and enhancing productivity. The episode examines the challenges of managing and measuring these skills, urging leaders to recognise their tangible impact on businesses of any size.Listen to the podcast to learn more about: How to embrace vulnerability in your leadership developmentHow to develop emotional intelligence and self-awareness and set yourself apart from the majority who don't lead wellHow to better leverage your own time, and delegate tasks for business successHow to build emotional resilience through mindfulness and self-reflection About Dene StuartDene Stuart has over 30 years of commercial, leadership, and management experience, having held director roles within major national and regional media companies.Managing large teams in multi-site offices gave Dene the broadest possible range of employment, team, motivational, and performance issues to deal with and was the key to his interest in personal development and performance. Dene is a licensed behavioural analyst and has a BSc in Management Science from The University of Manchester, Institute of Science and Technology. He is the author of various books including ResourcefulMe and The Thinking Revolution.