Working It

The UK has a well-known problem with long-term sickness in the workforce – but it’s not alone. In several wealthy countries, the number of young people turning to disability benefits has risen. Why is that? What can managers do about it? And just how much could helping people back to work boost productivity? To find out, host Isabel Berwick speaks to John Burn-Murdoch, the FT’s chief data reporter, as well as Camilla Cavendish, FT contributing editor and columnist.Want more? Free Links:Out of work and unwell: the worrying rise of young people on benefitsHow companies can deal with in-work sicknessSickness and work is a disaster that must be fixedPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Isabel Berwick writes about how managers and workers can get better at their jobs. But that doesn’t mean she’s always been a perfect employee… In this special episode, Isabel speaks to her former boss (and good friend) Michael Skapinker about how she’s changed over the course of her career, her professional shortcomings, and some of the run-ins the two of them have shared. Later, Isabel and Michael discuss nuggets of career wisdom from FT colleagues including Stephen Bush, Claer Barrett and Jemima Kelly: how important is talent to a successful career? Does anyone care where you went to university? And what if the biggest career decision you’ll ever make is really to do with who you marry…?Want more? Free links:Starting out in work? Here’s what you need to knowMy first job: what I wish I had knownMy career race is in the home stretch, here’s what I knowPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

We do not always associate bosses with kindness. But being kind to your team can make workers more engaged, more likely to stick around and more productive. So how can managers weave kindness into their daily work, even if they’re annoyed or dealing with a colleague they are not keen on? Isabel Berwick speaks to Graham Allcott, author of ‘KIND: The quiet power of kindness at work’, and Bonnie Hayden Cheng, a professor at the Hong Kong University Business School and author of ‘The Return on Kindness’.Want more? Free links:How acts of leadership kindness make everyone betterKindness in the workplace too often goes unrewardedIs kindness a leadership superpower?Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Retirement used to be a cliff edge: you’d be working one week, and gardening the next. That’s changing. Now, retirement can mean working on the things you enjoy at a slower pace, and staying engaged with new ideas. Isabel Berwick speaks to author, columnist and Harvard Professor Arthur C Brooks on the science of flourishing in later life, and what older brains can do that younger ones can’t. Later, Isabel talks to former FT journalist Michael Skapinker about the importance of staying engaged with old colleagues and new ideas – even if you’re not doing the same thing every day.Want more? Free links:It’s time we stopped talking about retirementThe sun is setting on traditional retirementPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read the transcript of this episode which was first aired in December 2023 on FT.com Hosted on Acast. See acast.com/privacy for more information.

The idea of networking makes many of us shudder. But connecting with colleagues doesn’t have to mean cold emails and awkward encounters. Alison Fragale tells host Isabel Berwick how ‘strategic socialising’ can help us make genuinely helpful connections at work. They’re joined by Natasha Wood, head of strategy at the FT’s events business, FT Live. Natasha explains how joining colleagues in an ekiden — or long-distance relay race — helped her boost her professional status after coming back from maternity leave.Want more? Free links:Top ways to be a super schmoozerWorkplace friendships should be encouraged not policedHow do I get the most out of networking?Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Bankers and lawyers have long had punishing work schedules. Has the pandemic – and a widespread move towards flexible working – changed that? Guest host Bethan Staton speaks to Craig Coben, a former senior investment banker at Bank of America and Deutsche Bank, as well as Suzi Ring, the FT’s legal correspondent. They discuss why client satisfaction trumps work-life balance, why law firms can’t just hire twice as many lawyers to work half as hard, and what bankers actually do during a 100-hour work week.Want more? Free links:The ‘80-hour circuit breaker’: Wall Street banks tackle workloads of junior staffHigh pressure, long days, crushing workloads: why is investment banking like this?London’s junior lawyers deserve their £150,000 payPresented by Bethan Staton, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Corporate reorganisations can be hugely unsettling for employees, whose working lives can change overnight. What can managers do to make these periods of flux as easy as possible for their charges? Isabel Berwick speaks to work researcher Christine Armstrong, and Andrew Hill, the FT’s senior business writer. They discuss how to get ahead of gossip, why clarity is king when you deliver bad news, and the dirtiest office secret of all: that work isn’t your whole life.Want more? Free links:Silent lay-offs are rarely as quiet as bosses hopeWe’re all busy again’, say UK restructuring expertsThe anatomy of a corporate turnaroundPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Amazon has ordered its staff back to the office five days a week from January. Will other companies follow its lead? Host Isabel Berwick asks Kevin Delaney, the editor-in-chief of media and research firm Charter, what the data says about the efficacy of remote work. They’re joined by the FT’s Emma Jacobs, who argues being in the office is not the solution to every workplace problem.Want more? Free links:Amazon orders staff back to office 5 days a weekAmazon says workers need to be in the office. Most of Silicon Valley disagrees. The office is not the only solutionPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Leaders are always under pressure – but the most successful ones know how to manage it. In this special episode, recorded live at the FT Weekend Festival in London on September 7, Isabel Berwick speaks to psychologist Dr Audrey Tang, who explains how managers can better resist the pressures of their work. Tang, author of books including ‘The Leader’s Guide to Resilience,’ tells Isabel about the importance of bosses modelling healthy behaviour, why skills (as opposed to strengths) can make workers unhappy, and how to know when a colleague is about to burn out.Want more? Free links:The balance between idleness and burnout proves elusiveHow to avoid burnout and thrive at workBurnout and America’s great resignation: how employers can helpPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Every career involves choices; every choice involves risk. But being able to size up those risks, and think coolly about which are worth taking, can make the process of choosing between options much easier. The problem? Most of us aren’t actually very good at evaluating risk. In this episode, Isabel Berwick speaks to statistician, writer and sometime poker player Nate Silver to find out how we can take better risks in our careers. Silver, founder of analysis website FiveThirtyEight and author of the new book On the Edge: The Art of Risking Everything’ explains why fear plays an outsize risk in our decision making, how to recover when a bet doesn’t pan out and why your 60s might not be the time to avoid risk.Want more? Free links:On the Edge by Nate Silver — the risk-takers who beat the marketWe need to be better at predicting bad outcomesInterview with Nate SilverPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Lots of productivity advice tells you how you can cram more into your day, but accepting you can only do so much might be the only productivity “hack” that works. Oliver Burkeman, author of the smash-hit 2021 book Four Thousand Weeks, talks to Isabel Berwick about his new book, Meditations for Mortals, which lays out practical steps to living a less frantic life. Oliver tells Isabel why delaying our professional gratification can become a trap, how we should deal with our monstrous email backlogs and why pragmatism beats idealism every time.Want more? Free links:How can you manage your time in 2024?Why I’m not tidying up before guests come overEndless to-do list? Here’s how not to waste your lifeFT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newslettersPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

If you like your colleagues, the lunch hour is probably a highlight of your working day. But fewer and fewer of us are actually using it to, well, lunch. Since flexible working has become the norm, people have increasingly ‘banked’ their lunch hour, and spent their break time running errands, exercising, or seeing their kids. Stanford university professor Nick Bloom tells host Isabel Berwick. But is something lost if we don’t break bread with our colleagues? Is eating ‘al desko’ really so bad? And what’s the secret to a great homemade lunch? FT Magazine Food and Drink editor Harriet Fitch Little also joins to discuss.Want more? Free links:Sour-and-hot silken tofu with avocado — a Fuchsia Dunlop recipeRecipe: The smacked cucumber salad chefs are obsessed withBring back the business lunchWho picks up the bill for a business lunch?FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newslettersCredits:Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Jake Fielding. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Managers can’t get their heads around Gen Z employees. Why won’t they work late? Why do they talk like that? And do they even want to be here? But instead of emphasising points of difference with younger workers, we should get better at understanding their motivations. In this episode, Isabel speaks to researcher and futurist Chloe Combi, who has interviewed more than 20,000 young people about what they want. Chloe explains why Gen Z workers often clash with millennials (and how to give them better mentors). FT columnist Pilita Clark vents about her biggest Gen Z bugbear: the fact that they’re so often right about the workplace…Want more? Free links:The most annoying thing about young people at workMaking sense of Gen Z: employers seek answers on managing younger workersHow to adapt your leadership to a multigenerational workplaceFT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newslettersTo take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here.Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

You’ve worked hard all year, and the summer holidays have finally arrived. But it’s not like all your colleagues have downed tools. Would it be so bad if you checked your emails – just quickly – to make sure your team don’t need you? Well, yes it would, actually. In this episode, author and journalist Brigid Schulte tells Isabel Berwick why holiday work is a failure of management – and can cost employees their good health. Isabel also speaks to freelance journalist Oliver Balch, who recently asked senior executives about whether they really disconnect on their holidays.Want more? Free links:‘I’m going to get a spicy margarita and I’ll be back’: how executives approach work during holidaysDid summer holidays make this week’s market turmoil worse?How taking a holiday went globalTo take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here.Credits:Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

In most workplaces, expressing ambition is non-negotiable. We’re all meant to strive, to want more, and to summit ever more impressive professional peaks; but only a handful ever reach the top. Besides, does ambition really make us happy? In this episode, Isabel Berwick speaks to Stefan Stern, author of ‘Fair or Foul: The Lady Macbeth Guide to Ambition.’. They discuss why even the highest achievers can never accomplish enough.’ Later, Isabel speaks to teacher and former FT journalist Lucy Kellaway, who explains why tempering your ambition can be the difference between satisfaction and sadness.Want more? Free links:Necessary but corrosive: Lucy Kellaway on ambitionIs the age of ambition over?Why ‘post-ambition’ is the secret to career enlightenmentTo take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click herePresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.comRead a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

Working It is taking a break this week, so we’re bringing you a podcast we think you’ll enjoy: Coaching Real Leaders, from Harvard Business Review. The show takes you inside real-life coaching sessions with veteran leadership coach Muriel Wilkins. In this episode, Muriel speaks to ‘Sarah’, who has experienced burnout in more than one of her previous roles. Muriel investigates the causes of Sarah’s burnout – and points her to new habits that may stop her burning out again.To take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here.FT subscriber? Sign up for the weekly Working It newsletter with one click here. We cover all things workplace and management — plus exclusive reporting on trends, tips and what’s coming next.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

There’s plenty of finger pointing taking place following the CrowdStrike software outage that took down millions of computers all over the world earlier this month. So what’s the best way to deal with big mistakes in the workplace – and can you win back trust after a huge error? Senior editor Hugh Carnegy, who administers the FT’s corrections and complaints process, tells host Isabel Berwick how he handles mistakes by editors and correspondents, and Sandra Sucher, professor of management practice at Harvard Business School, joins the conversation to talk about how trust is lost and regained in a corporate setting.To take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

We all experience peaks and troughs over the course of a working day. Knowing how to manage them can make us much more productive. Isabel Berwick speaks to Daniel Pink, bestselling author of books including When: The Scientific Secrets of Perfect Timing, about why people work best at different times of day – and how we can harness those differences to do our best work. Later, producer Mischa Frankl-Duval speaks to Aaron Levie, CEO of Box. Aaron is a committed night owl. He explains his unusual schedule, and how it affects his leadership.Want more? Free links:Fewer meetings, more memos: the future of asynchronous workWaking up to the new sleep rulesSleep expert Matthew Walker on the secret to a good night’s restRead a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

CEOs ultimately take responsibility when something goes wrong on their team. But leaders have a lot on their plates. How can they stay on top of what the people under them are doing, without burning themselves out? To learn more, Isabel Berwick speaks to Cath Bishop, a former Olympic rower who now helps businesses create sustainable working cultures, and the FT’s senior business writer Andrew Hill.To take part in an audience survey and be in with the chance to win a pair of Bose QuietComfort 35 wireless headphones, click here. Click here to find T&Cs for the prize draw.Want more? Free links:Senior executives must be held individually accountableA radical prescription to make work fit for the futureHow to manage a micromanagerPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

When you step into a senior job, your in-tray is stuffed (just ask the new UK prime minister, Sir Keir Starmer). People who work under you are trying to win you round; the colleagues you beat out for the top job may be looking to sabotage you. And, as guest Laura Empson – a professor in the management of professional services firms at Bayes Business School – tells guest host Andrew Hill, some staff are even complaining about the chicken sandwiches. Laura explains how to cut through the noise when you start a new job, and the importance of throwing “live chickens” to the crocodiles.To take part in an audience survey and be in with the chance to win a pair of Bose QuietComfort 35 wireless headphones, click here. Click here to find T&Cs for the prize draw.Want more? Free links:Why are a leader’s first hundred days so important?Labour’s first 100 days: what lies in store for the new government?In business, 100-day plans are a mistakeNew BBC chair Samir Shah faces daunting in-trayPresented by Andrew Hill, produced by Mischa Frankl-Duval, mixed by Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.