The conversation focuses on the crucial role of ESG in driving business resilience and long-term success, while also highlighting the challenges of balancing competing interests in sustainable investing, including those of lenders, insurers, investors and tenants. This episode’s guests also discuss using a data-driven decision-making process to make the right calls when it comes to making Canada's built environment more sustainable.The highlights include: At Colliers, more than 35 million square feet of our managed portfolio are currently certified to one or more ESG building performance and/or occupant experience standards. This is a 30% increase compared to last year.There is risk in abandoning ESG commitments, particularly as legislative and corporate requirements expand. While important decisions need to be made around how to move forward and which specific ESG elements to prioritize and when, it's essential to not turn our backs on the progress achieved so far.The insurance industry needs to accelerate its adaptation to the reality of ESG commitments today. In some cases, companies are spending millions on ESG resiliency measures, only to find that it is having no helpful impact on reducing their insurance premiums.People want more green spaces, as teams like Colliers Real Estate Management Services are routinely hearing from clients, tenants and the public. That's why the next big thing for real estate will be nature and biodiversity projects threaded into our buildings and cities.We must recognize that KPIs for the “E,” “S” and “G” components of ESG will differ. The ESG investments being made today have value beyond the financial win, and it's important to shine a light on that.Get more insights from key Colliers experts and major industry players. Tune in to more Colliers Talks episodes.

Jacobs and Ivankovic cover the following topics:Over the last few years, Canada has seen more immigration to secondary or tertiary markets, and particularly in Alberta, which has been trying to attract more residents.Immigration is not only changing the number of Canadian consumers, but is also shifting how people consume products and the types of services required around the country. A surging population could also prove to be a boon for the office market, given that many industries will need larger teams of white-collar workers to remain functional and productive. Overall demand for various types of housing is going to increase, but we have yet to see meaningful solutions to expand and diversify the national housing inventory to keep pace with growth. It's becoming increasingly clear that governments alone will not be able to solve this problem. We're in the middle of a debate about productivity and the office. While many workers remain productive in a hybrid work environment, what are the consequences for innovation? Footwear, cosmetics, dollar stores and urban malls are thriving in the retail landscape. How are other retail types performing? Some forms of tourism, including cruises, are bouncing back, but we have yet to see tourism from China return to pre-pandemic levels — and that could impact the luxury shopping sector.

Last November, KingSett Capital announced the company had elevated Rob Kumer to the position of CEO while naming former CEO and founder (and previous Colliers Talks guest) Jon Love as Executive Chair of the firm. Started by Love in 2002, KingSett Capital is a leading Canadian private equity real estate firm that co-invests with institutional and ultra-high net worth clients to deliver sustainable, premium, risk-weighted returns. KingSett manages over $18 billion in assets across its Growth, Income, Urban, Mortgage, Residential Development and Affordable Housing strategies.Roughly three months into his new role, Kumer joined Marc Dube and Arnold Fox from Colliers Montreal to discuss the path that led him to the top of KingSett, and to detail how the Toronto-based company shaped itself into a one-stop shop for the real estate needs of investors, sellers, lenders, capital partners and occupiers with a national portfolio. While enjoying a 2019 Burgundy, the hosts and their guest assessed the state of the Canadian commercial real estate industry while exploring both the challenges and causes for optimism with regards to the national economy.

Downtown vibrancy and success partly stem from the amount of commercial and employment activity in the area, and especially the conditions of the office market. Office vacancy and return-to-office have been hot topics this year. In this episode of Colliers Talks, host Susan Thompson, Associate Director of Research at Colliers in Vancouver (and a former resident of Calgary), explores both Calgary’s and Vancouver’s unique, and similar, challenges and opportunities in the pursuit of vibrancy and long-term downtown success. Thompson is joined by Thom Mahler, director of downtown strategy at the City of Calgary and Eric Aderneck, regional planner with Metro Vancouver.Over the past two decades, Aderneck has worked in the public and private sectors focused on planning policy, real estate development and consulting. Aderneck also teaches urban planning courses for both planners and other city building professionals at various institutions.Mahler is the director leading the City of Calgary’s Downtown Strategy team, helping to steward the City’s $400 million investment to build a thriving, future-focused downtown. Throughout his career in Calgary, Mahler held various managerial roles in the City’s planning department where he was responsible for long-term planning, development review and land-use applications.

Brian Rosen, CEO of Colliers Canada, takes a journey through the past while plotting future success with Chris McLernon, Global CEO for Real Estate Services at Colliers. Colliers is celebrating our 125th year of doing business in Canada. That's 125 years of leveraging our expertise and enterprising culture to accelerate the success of our people, clients and communities.  To commemorate this achievement, Colliers leaders Brian Rosen and Chris McLernon came together in Toronto for a special episode of Colliers Talks to honour our roots, highlight our achievements, and look to the future – a true Canadian success story that, despite our strong legacy, is really just getting started.

Adam Jacobs, Head of Research at Colliers Canada, pores over the national economic situation with Claire Fan, RBC Economist, Office of the CEO.

Marc Kirshenbaum, Executive Vice President, Colliers connects with Mark Ang, CEO & Co-Founder of GoBoltMark Ang, the CEO & Co-Founder of GoBolt, has emerged as a change-maker in ecommerce logistics in Canada. Ang joined Marc Kirshenbaum, Executive Vice President with Colliers’ Brokerage operations in Toronto, for an episode of Colliers Talks to explore GoBolt's origins and growth as it leverages smart tech and electric delivery strategies. Ang, who co-founded the company while a student at the University of Toronto, dishes on the journey GoBolt has taken to integrate technology and sustainability into ecommerce delivery and logistics, while also discussing with Kirshenbaum how demand from tech-forward logistics companies like GoBolt is causing shifts in the national warehousing/industrial market.As a tech-enabled logistics provider catering to local ecommerce shops as well as national and international brands, GoBolt places a strong emphasis on reducing the carbon footprint of last mile delivery while boosting the amount of delivery data available for both clients and customers. Mark and Marc cover the following topics:• GoBolt's journey: Explore the company's evolution from a B2C consumer storage model to a B2B logistics powerhouse, attracting key clients such as IKEA, Rove Concepts and Frank & Oak. • Development: Learn how GoBolt managed its remarkable growth, particularly in terms of expanding its warehousing space.• Consumer and client experience: Gain insights into the data GoBolt provides customers and clients, leveraging technology to boost efficiency. • Sustainability and ESG: Discover how GoBolt embarked on sustainable practices and adopted technology, aligning with its commitment to environmental responsibility.• Industrial logistics space: Learn how companies like GoBolt are rethinking their industrial warehousing needs, and how their operations will dictate the types of warehouses they'll want to see in the market.• Changing landlord perspectives: Hear why Ang thinks landlords need to start thinking of their tenants as customers instead of as paycheques.

The Canadian commercial property market is facing political, social and economic challenges. For Jon Love, the founder and CEO of KingSett Capital, there is no use sitting around complaining about the problems without also thinking about the solutions and generating action. Scott Addison, Partner, Colliers Strategy & Consulting Group, speaks with Jon Love for this episode of Colliers Talks. In it, they cover challenges in the arenas of urban placemaking, return to office, project gridlock, and political inertia — as well as some of the fixes.Apart from being the founder and CEO of KingSett Capital, a Canadian private equity real estate investment business that creates and co-invests in real estate investment solutions to deliver sustainable premium risk weighted returns, Jon also serves on its Board of Directors and is a member of the Business Council of Canada and YPO. Jon was appointed a Member of the Order of Canada in 2018.A few topics Jon and Scott delve into:• Leadership in good times is challenging enough, but times of adversity require a different approach to communication and utmost transparency and authenticity. Leaders need to lean in, and drive solutions instead of focusing only on the problems.• Canada has some helpful tailwinds, including record population growth due to strong immigration. These newcomers will need more of everything: places to live, work, shop and recreate. That creates a constructive backdrop for the national CRE picture.• Toronto, Vancouver and Montreal are facing restrictive land use guidelines, which limit the development of new homes and commercial space in these cities. With strong population driving demand, there is plenty of opportunity for the development community. To achieve the next level, much more help is needed from city planners and all levels of government to support the production of new supply.• Hybrid work won’t doom the office market. Companies want their people back in a collaborative environment to promote connection, creativity, culture, and productivity. • Governments and planners should focus their efforts on fast-tracking permissions, alleviating development and housing taxes, and prioritizing major public works projects. These are challenges and conversations that Jon Love doesn’t shy away from. Dig into these topics and more by listening to this episode of Colliers Talks.

Flexible office space isn’t new, and demand is rising. Demand was rising before the pandemic and it’s only accelerated in the last few years.This is just one of the key takeaways from the latest episode of Colliers Talks, Flex Space: The Next Evolution. Colliers’ Lisa Blacklock sat down with WeWork’s Nick DeMarinis, IWG’s Wayne Berger, and Colliers’ Sarah Bramley to give us an inside look at the possibilities, misconceptions, and trends in flex space adoption, along with factors companies should take into account when considering it as part of their future space strategy.

"The one thing that Sam and I had was our reputation. We didn’t have years and years’ worth of development. The one promise we made to every broker and landowner was that if we put a property under contract, we would take it to the finish line,” explains Mike Jager, Co-Founder of RoseFellow, a Montreal-based leader in real estate development and management focused on integrity, sustainability, and innovation. “We guarantee to conduct thorough due diligence when we're under contract, and we will close the deal unless we find plutonium underground."Over perfectly decanted glasses of Bruno Gimaldi Barlo, Arnold Fox, Executive Vice President and Jean-Marc Dubé, Executive Vice President and Industrial Group Practice Lead, both with Colliers Montreal, speak with Mike Jager and Sam Tsoumas, the co-founders of RoseFellow, a non-traditional real estate company that's disrupting the industry with its unique branding and authentic approach.In this episode, Arnold, Jean-Marc, Mike, and Sam explore:● How the pandemic allowed RoseFellow’s founders to focus on their strengths in development and site acquisition● How the lack of availability of quality industrial space across Canada is influencing growth and rental rates in the market ● The impact of automation, emerging markets and e-commerce on the Canadian industrial real estate sector● The need for increased sustainability in this sector and how developers, contractors and investors can work towards delivering more environmentally-friendly buildings● Predictions for the national industrial market post-pandemic● A comparison of Montreal’s industrial market to those of Vancouver and Toronto and the potential for Calgary● The future of the Canadian real estate market with continued growth and innovation driven by changes in consumer behaviour and technological advancementsSo sit back, pour yourself a glass of Bruno Gimaldi Barlo, and join us for an insightful and engaging discussion.

Colliers’ Adam Jacobs and Daniel Holmes have a candid, revealing conversation about the commercial real estate market, from the past quarter through the present and foreseeable future, on the heels of Colliers Canada’s National Market Snapshot Q4 2022.Our two experts cover a whole range of hot topics, including:- The surprises from 2022, which was “on track for the all-time record year”- The return to office, now in its third year: what they’re hearing from landlords, occupiers and employees- Challenges tenants are facing in this hybrid era, from technology to culture, and the effect on lease terms- How the tight job market is influencing occupiers’ approach to remote or hybrid work: “This is the first recession with the tightest job market that ever existed.”- The “flight to quality” the industry is seeing with regards to space, amenities and accessibility- The Alberta rebound and its lure to neighbouring provinces- Interest rates: who’s most impacted by the new borrowing costs and who stands to benefit- The phenomenon of the suburbs outperforming downtown with lower vacancy and strong leasing momentum, and what it will take to draw people back downtown- The industrial squeeze: Can the market stay this tight? When will it become a balanced market?Tune in and get answers, insights, and food for thought, as the commercial real estate industry gears up for 2023.

Vancouver’s Broadway Plan is a 30-year strategy to integrate new housing, jobs, and amenities along the city’s Broadway Corridor in parts of Kitsilano, Fairview, and Mount Pleasant. Ambitious and controversial, the Plan is a hot topic within the community, business sector, and the commercial real estate industry.On this podcast, Colliers’ Darrell Hurst speaks with Vancouver-based PCI Developments’ Dan Turner and Jarvis Rouillard. A real estate developer and investor specializing in urban mixed-use, commercial built-to-suit, and value-added repositioning of existing buildings, PCI is right at the forefront of the Broadway Plan discussion – and action: PCI is developing a prime property in a prime intersection within the Broadway Corridor.

Zentil Property Management is a community builder that has been servicing the Greater Toronto Area for 50 years. Zentil’s services span across various sectors including industrial, commercial, residential, institutional, and leisure. The privately owned real estate development company also guided clients through their projects’ designing, planning and implementation stages. Zentil has been acquiring real estate in the GTA and has recently made several large investments in the Hamilton market, with a vision to “search for value.”In this episode of Colliers Talks, Bryan Faldowski and Jens Zentil, Vice President of Zentil Property Management, discuss the evolution of Hamilton and the GTA and provide insights on what’s happening in the industrial market.Jens says: “Two years ago, I started to hear inklings that rental rates were creeping up in secondary markets, one of them being Hamilton. We thought, if there isn't a corresponding increase in land prices, at least at the time, why not try to enter there and get that value from buying land cheaper and getting that upside in terms of higher rental rates?” Zentil’s strategy to find value is to invest in small bay industrial versus larger buildings. Doing so allows for more variety in submarkets (with smaller sites) and does away with the “capital intensity” required to acquire larger buildings. Zentil has a focus on accommodating smaller businesses, which are “the rock of Ontario and the Canadian economy,” says Jens. Hear all about: • Zentil’s recent investments in Hamilton’s industrial real estate landscape• How the current economic situation is impacting developers • The “why” factor of investing in small bay industrial • Construction setbacks due to the pandemic • Predictions about the industrial market over the next 3 to 5 years amidst recession fearsListen to get valuable insights on industrial commercial real estate and Zentil’s take on up-and-coming industrial hot spots.

Anant Yardi founded his namesake company in Santa Barbara, California in 1984. Then a programmer, he established the company in an effort to manage his own properties. Needing an operating platform to collect rent and manage the accounting for his assets, he developed a software package to do just that. Yardi is now the largest software provider globally in this space and remains headquartered in Santa Barbara, housing approximately 800 of the company’s 8,000 employees. Anant remains active in the business, as do his sons Kevin and Jason. Being a family-run business makes Yardi unique in the marketplace.In this podcast, Jamieson Jackson, Managing Director of Colliers’ Office Practice Group in the GTA, speaks with Brian Sutherland, Vice President, Commercial at Yardi. They talk about Yardi’s origin story, how the pandemic has affected the company and its strategy, and what’s next for Yardi.Hear all about:● Who Yardi’s ideal client is and who the company likes to align and partner with● Yardi’s emphasis on relationships, both inside and outside the business● How the pandemic affected the business in terms of unique project opportunities, and how Yardi used its own real estate to grow the business and overcome challenges ● How labour market shifts impacted Yardi and its clients● What the future looks like and how Yardi will evolve over the next few years.Listen to get valuable market and industry insights and learn how Yardi’s product offering and commitment to long-term relationships add up to success, both for the company and its clients.

Founded in 1948, Mitch Insurance has been a family-owned business for 74 years and is now run by the founder’s grandson, Adam Mitchell, who took the reins of what was once a small two-person operation and grew it into one of the top brokerages in Canada five years running. Mitch’s mission is to make insurance lovable by tapping into new technologies and securing the best coverage the market has to offer, while remaining true to its heritage by providing customers with outstanding service and advice.In this podcast, Colliers’ Jamieson Jackson speaks with Mitch Insurance CEO, Adam Mitchell. They talk about Mitch Insurance’s story, including how Adam got involved in the family business and his subsequent journey; Mitch’s phenomenal growth and its point of difference in the industry; how the pandemic has affected the company and its staffing; how real estate drives business; and what the future holds.Hear all about:● Mitch Insurance’s growth and unique way of serving customers● The firm’s unique online presence right from the beginning and its commitment to using technology to deliver better service and strengthen its brand● How having 70+ insurance partners provides better opportunities for its customers and is a game-changer in the business● How the pandemic caused a reshuffle and change in how Mitch sets out to be the best place to work and attract the best teammates ● How it is that Mitch has a wait list for its open positionsListen to get valuable insights on the industry and Mitch Insurance’s thriving work culture, and learn how Mitch sets itself apart in the industry while remaining true to its original philosophy of providing outstanding customer service.

In this episode of Colliers Talks’ Tech to Watch Series, Jamieson Jackson and ThinkOn Founder and CEO Craig McLellan discuss the evolution of infrastructure as a service and how companies can use their data to their advantage. Craig also explains how Lego blocks influenced the creation of the infrastructure as a service company ThinkOn.At its core, ThinkOn is a large group of technologists who are trying to solve problems – and that’s exactly what Craig was trying to do when he founded ThinkOn in 2013. As a former Chief Technology Officer, Craig launched ThinkOn with the realization that, as infrastructure as a service continued to gain popularity, there was a significant gap in the market for channel-friendly products developed for the reseller community and channel partners. Infrastructure as a service allows the consumer to focus on what they need today instead of trying to forecast what their needs might be in the future, and then add on as needed. Not only does ThinkOn provide an economic advantage to its clients, but it also provides the flexibility of consumption, meaning clients can size for their needs today and as their consumption grows, upgrade to a larger threshold without having to reinvent their existing infrastructure. “If we could build very consistent Lego blocks, whether it be eight or ten different services that would snap together and allow our resellers and our subscribers to build solutions that solve their problems, delivering outcomes that work for them, then there was a better chance that our services would get traction,” says Craig. When first launching its services, ThinkOn faced an interesting challenge: consumers wanted to see the end result, similar to when you purchase a Lego set and see illustrations of the finished product displayed on the box. To meet consumer needs, ThinkOn had to shift its business model to present the outcome and solution that were possible because of its services versus the makeup of those services.ThinkOn has stayed true to its origin story of the Lego block thesis; all of its services fit together to create an economical, buildable outcome that makes sense for the end user and their bottom line. Comparing ThinkOn to Lego, Craig does note that “some people can build very sophisticated things with Lego... we like to build easy-to-understand things with our Lego blocks, which can be used to solve problems and ultimately empower the customer.”Catering to businesses that are looking for data protection solutions, have an understanding of the severe impact that ransomware and malware could have on their business, and are aware of the need for disaster recovery management, ThinkOn is a one-stop-shop for an organization’s data protection needs with a unique approach to customer relationship management.As a channel-based organization, ThinkOn works with channel partners to provide its solutions to partner consumers. This approach allows the channel partner to own the relationship with the end consumer while enabling ThinkOn to piece its services together, ensure each piece ‘snaps’ together, and verify the services required are both available and priced appropriately for the client. When asked about the future of ThinkOn and the infrastructure as a service industry, Craig notes that the annualized growth rate for data is 24% per year. This provides a significant tailwind for ThinkOn and reaffirms the need for companies like ThinkOn as more organizations wake up to the benefits of conducting long-tail analytics to forecast future business needs, begin to rely on datasets for decision-making, and need to perform analytics on-demand. As organizations become more technologically savvy, they are realizing that there is more to data than just the fiduciary duty they may have; there may also be a business case to retain data for longer periods of time.As for the future of the office, Craig envisions an increase in...

As one of the largest emitters of greenhouse gas and one of the largest contributors to our growing landfill capacity problem, food waste is a global issue; with many countries on the verge of running out of landfill space in the next 10 years, action needs to be taken to combat and manage food waste. In this episode of Colliers Talks’ Tech Watch Series, Jamieson Jackson and Bradley Crepeau discuss the growing issue of food waste, how FoodCycler has disrupted the food waste management space and whether food waste is the next hot topic in tech and sustainability. FoodCycler was born out of a simple idea: at the time of its inception, less than 5% of food waste in North America was being recycled and Bradley thought that there must be a better way to divert food waste from the landfill. While it was originally a commercial endeavour, catering to hospitals, hotels, casinos and restaurants, FoodCycler now provides an accessible option to manage and reduce food waste for all consumer types across 20 countries. With the push of a button, your food waste is turned into fertilizer and reduced to 90% of its original size and volume – coined as the yuck to yum transformation. Using advanced technology, FoodCycler provides a white-glove, full-circle solution that is environmentally friendly, easy to use for the everyday consumer, and economically viable because it allows businesses and consumers alike to eliminate a large portion of costs related to the recycling process and contribute to their respective sustainability goals – making it a true win-win-win. “I think technology will play a huge part in how we combat this food waste problem,” says Bradley. “Food waste is everywhere; it’s not something that’s going away, and we think that if we can offer solutions that are easy to use, we have the greatest chance at seeing higher adoption of food waste recycling.” Bradley and Jamieson go on to discuss how important it is to attract and retain top talent when developing a business in a newer industry. And, while office space and food waste management may seem like distant concepts, Bradley firmly believes that to foster the collaboration and creativity required to be successful in this niche industry, a great office space is required where people are excited to work and collaborate. While food waste management is a large, global issue and will require action across all fronts, FoodCycler proves that tech and sustainability go hand-in-hand and that food waste management can be an accessible, a la carte option as technology continues to advance and be applied to innovative business models.

Ironclad Developments was founded in April 2014 in Winnipeg, Manitoba by Ryan Van Damme, with the core values of integrity, honesty, and industry excellence. A cradle-to-grave developer that develops apartments with a luxury tilt, Ironclad has presence in British Columbia, Alberta, Manitoba, and Ontario. It shines for its amenity-rich buildings and premium locations.In this podcast, Colliers’ Warren Wilkinson and Karl Zeni speak with Ironclad’s CEO, Craig Gilpin and Director of Development, David Marsh. They talk about Ironclad’s story and impressive growth; the Ironclad team’s critical relationships with the neighbourhoods where they build; how Ironclad has fared during the pandemic; the company’s take on the Canadian housing crisis; its predictions for the future of multifamily development; and more.Hear all about:The pressure and advantages that Ironclad’s rapid growth brought to the team and what it all means for the firm’s operationsThe challenges and rewards of developing in different provinces, how different municipalities handle development, and what they could learn from one anotherIronclad’s take on the state of Canadian housing issues and the changes progressive zoning could bringHow the supply of multifamily land was affected by the pandemicHow demographics affect multifamily development markets and Ironclad’s decisionsListen to get valuable market and sector insights across provinces and learn about how Ironclad sets itself apart from other developers while remaining true to its “people-first organization” philosophy.

“What a time to tout the Toronto region.”In this episode of Colliers Talks, Colliers’ Matthew Johnson speaks with Toronto Global’s Matt Switzer about the reasons Toronto – and Canada – are the place to do business. With a mandate to “attract and support global companies to expand and do business in the Toronto Region,” government agency Toronto Global works with a full range of firms, from startups to Fortune 500 companies, helping them to not only perform their due diligence, but to fully understand the opportunities that lie in locating – and growing – in the Toronto market.The Greater Toronto Area has a slew of advantages to offer the business community, including its booming tech sector, the top talent that emerges from its renowned universities and colleges, its stable economic climate, and its reputation as a safe city. These strengths, among many others, continue to fuel Toronto’s rapid growth and incite companies and people to call the city home. With the mindset that “We’re Team Canada first and a win for a city is a win for everyone,” Matthew and Matt discuss the key benefits of setting up shop in Canada, from its progressive immigration policy, to its innovative A.I. strategy, to its global skills program that brings to the country “the best and brightest from around the world in a two- to three-week timeline.” While each Canadian city has a distinct offering and identity, according to Matt, as a country, we should “Pound the table, highlight what’s so good about us, give us a little bit of flare and swagger… and keep on keepin’ on, so that Toronto and Canada as a whole become synonymous with ‘greatness’, ‘forward-thinking’ and ‘international.’”Tune in and get these insights, and more.

Taking a closer look at this year's Black History Month theme: February is Forever, Emeka Mayes, Muriel Thompson, and Brian Rosen discuss progressive ways to support our Black professionals beyond the month of February. Emeka and Muriel speak about their personal and professional journeys, how seeking mentorship doesn't have to be one-sided, intentionality in relation to Black History Month, and the importance of creating a level playing field in the commercial real estate industry -- and beyond. Emeka and Muriel, senior leaders at Colliers, both grew up as visible minorities, and during this open and honest conversation, they share valuable insights on overcoming obstacles and succeeding in their respective careers. "Part of the problem is creating an even playing field," Emeka says. She goes on to say that with companies increasingly implementing initiatives like ESG programs and DEI programs, she believes the commercial real estate industry will feel the impact and a more diverse workforce will emerge.  The commercial real estate industry has historically been not centred around DEI; therefore, when it comes to increasing representation within the profession, while progress has been made, there is more work that needs to be done. Our speakers touch on creating a more diverse and inclusive workforce by demonstrating to the next generation how multifaceted commercial real estate is, conveying the many opportunities that exist within the industry – across a myriad of disciplines – and expanding our diversity and inclusion outreach and initiatives. In addition to recognizing the need to improve diversity from a talent acquisition perspective, Muriel notes the importance of supporting and retaining diverse employees within the company, and continuously "looking at every part of the employee life cycle through a D&I lens." When discussing the changes that are needed to ensure our Black professionals feel supported and celebrated all year round, both Emeka and Muriel agree that every month needs to be treated like Black History Month. By listening to our professionals, highlighting their achievements, and actioning their feedback, we can take further steps in creating a more inclusive environment.