Today, in the Invent Like An Owner Podcast, Dave speaks with Josh Petersen and Matt Round. The conversation takes us back to Amazon’s early years, when the Personalization team was put together and built on features such as Similarities, Instant Recommendations, Cart Recommendations and more. The team strove to iteratively improve key features; over time, the Personalization and Automation worked toward Jeff Bezos’ vision of “a store for every customer”. They also talk about the effectiveness of small cross-functional teams, feature testing through Weblabs, MRT (Matt’s Recruiting Tool) - a tool still being used today, and much more.
For over 20 years at Amazon, Josh Peterson helped create highly visible and innovative technologies used by millions of customers. He was the Director for the Personalization team and then led different teams at Amazon including Prime Photos/Cloud Drive, AWS, and Bots/NLU. Matt Round is the former Director of Software Development, and later became the Managing Director responsible for establishing the Amazon Development Centre in Scotland (a wholly owned subsidiary of Amazon.com) including full responsibility for team building, project selection and implementation oversight.
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