Episode 4 - Organizing a Business and Guac Delivery Optimization
Today Christine and Ross are joined by Will Evans, and they ended up discussing almost everything. The topics include organizational design, the skills needed to be a leader in a more modern and change heavy system, organizational and technical debt, middle management, strategic objectives and OKRs, choice architecture, management, performance reviews, and the things Will is up to on the horizon.
Will Evans is a brilliant and experienced product, strategy, and design. Will is a treasure trove of knowledge coupled with a personality to teach. Please get in contact with Will to discuss opportunities to take his product training recommended by Christine in the show as well the behavioral economics training, he is also creating.
Will brings a wealth of experience with several of the best-known and most successful companies in experience design, healthcare, and the consumer web. He focuses on integrating design thinking and service design to delight customers and increase profitability. Essential to that effort is the development of forward-thinking organizational transformation teams that can work seamlessly across organizational functions—an area where Will brings deep expertise. Equal parts business strategist and creative visionary, he has served as a principal and executive creative director for design organizations and functions where he built teams, a client base, and products and services from the ground up. He holds patents for several products he designed in online search and navigation systems.