The Human Factor in HSE

Bjørn Jepsen - WeFocus

How can Neuroscience Safety be used to send more people home safely, create significant cost savings, and make you look like an HSE Rockstar? In this podcast leading Neuroscience Safety expert, Bjørn Jepsen, will answer these questions and many more together with inspiring and proactive HSE professionals. As a listener, you will throughout the episodes get an opportunity to learn more about where the field is today, listen to motivating HSE journeys, and gain insight into how Neuroscience Safety can be a huge part of creating more significant and great results in your HSE work! Learn more on acceptplanexecute.com read less
Health & FitnessHealth & Fitness

Episodes

Episode 12 - The Importance of Continued Learning
31-01-2023
Episode 12 - The Importance of Continued Learning
In this episode, Bjørn is guested by Shaun Carvalho, Vice President - Safety, Shawmut Design and Construction.Shaun shares his perspectives on the importance of continued learning and how he believes that solving why people get hurt is one of the ultimate puzzles to solve in general. Moreover, he comments on the fact that OSHA came about 50 years ago in the States and for the first 25 to 30 years showed some significant improvements in the workplace, but since the turn of the century, we've simply seen a relative plateau and roughly the same number of people are getting hurt every year. And we should not accept that the same number of workplace hazards, incidents, and - worst - fatalities occur.As Shaun nicely puts it: learning how to positively impact and help people is an amazing opportunity, and we should strive and work to get ahead of the next bad accident every single day. He believes that we need more HSE professionals that don’t wear an HSE hat, and instead, we need field leadership and crew leaders to feel responsible for the individuals that work for them. If we can get HSE professionals really bought into the individuals on site’s safety we can start to turn the titles a bit more, and this will have a tremendous effect! People should feel confident, safe, secure and supported to make the right decisions when they walk into work, as it’s so very important for us to feel “the right way” in order to perform our best. The job site simply has to be welcoming. Wise words from Shaun!Furthermore, from Shaun’s perspective, the challenge for many HSE professionals currently is whether they can get good data out of people. You can have the best and most robust safety software that exists, but if the individuals on the work site don’t know how to interact with it or it’s too complex for them, then it’s simply not worth it! We should instead work to find the approach or software that works for the individual organisation and to make sure that it isn’t disruptive for the workers.Lastly, Shaun emphasizes the importance of creating a nice and strong foundation of learning and skill sets. Then we’ll, as HSE professionals, after some years of training be able to have instant recall instead of having to go back to the books. Simply because we learned it the right way. That will make us better and more skilled HSE professionals, and we’ll be able to react and truly come across as that subject matter expert. This will also make people look towards us - instead of fearing us - for support and expertise.Listen to the episode to have these quotes elaborated on or gain other new inspiring insights!
Episode 11 - "All accidents can be related to a lack of three things"
18-01-2023
Episode 11 - "All accidents can be related to a lack of three things"
“All accidents can be related to a lack of leadership, a lack ofcommunication, and a lack of mental focus.”In this episode Bjørn is guested by Roger New, EHS & Facilities Manager and newly facilitated HSE Mental Focus Specialist. You can hear him elaborate on the above statement or listen to other great insights in this new episode of “The Human Factor in HSE”. Once again, thank you so much for sharing your great story and insightful approaches, Roger!Roger has a long and impressive career and according to his experience, focusing on the task at hand is crucial. However, it’s not only important to be aware of the importance of mental focus: the important thing is to actually do something about the problems we face. To put it as simply as Roger does: “whether you're a police officer, whether you're a manufacturing production worker - if your mind is not in the game if your mind is not on what you're doing, you’re adding to your own risk.”Through his work and his approach to HSE, Roger demonstrates an impressive ability to stay curious and to stay close to the operation itself even when advancing to the top of the organisation. I am sure that we could all learn from this attitude! He has experienced troubles along the way with both managers and the constant problem with management buy-in when he wanted to implement more safety training and attention to mental focus training but has luckily been persistent enough to get his suggestions through. This approach has granted him the great pleasure of seeing the incident numbers go down. He believes that we in the future need to make the top of organisations more aware of what a good safety system is or what a safety person should be looking at and in general, learn more from our current mistakes.Listen to this podcast to gain more fantastic insights from Roger New's great HSE career!
Episode 8 - Aparajithan’s simple key to HSE success
07-12-2022
Episode 8 - Aparajithan’s simple key to HSE success
In this episode Bjørn is guested by Aparajithan Vetriselvan, HSE Mental Focus Specialist, Divisional HSE Manager, Serco, United Arab Emirates.In this episode, Aparajithan explains his journey from starting in HSE in India to now being a Divisional HSE Manager in Dubai and how he believes that sector has skyrocketed to being more advanced in the span of the last 10 years.From his point of view listening to the employees of the company is key for success. Simply listening like you have never listened before, will ensure that the trust comes naturally. It may sound very simple, but it has tremendous effects!In the episode, Aparajithan, moreover, shares what he believes to be the biggest change in the field: the change from documenting just for the sake of documentation to behaviour tranings of employees. When Aparajithan started in the field, he felt that HSE was basically just about ISO certifications. Today he believes that the sector is evolving and including much more specific traning. He firmly believes that this is the most different aspect today as well as the most engaging and interesting part. At the moment, virtual reality trainings are also starting to come across, which could offer new ways of increasing safety measures. For Aparajithan training sessions with this new VR have been mind-blowing! He believes that training people in e.g., fire safety and first aid safety situations could prove to be very beneficial, as you then have a chance to know how things will unfold and to train staff before such dangerous situations might occur in real life.Starting to engage more with employees as he moved his career to Dubai, he also found himself starting to develop himself more. Especially regarding the engagement part and the communication part. He’s been part of initiating meeting between employees without supervisors which has proven to be very helpful in the process of opening engagement initiatives between the teams, where they’ve come up with safety observations on the side and they’ve created more engagement with near miss issues. Their first HSE committee meeting was simply a floodgate for them!Listen to this episode to learn much more about Aparajithan’s fascinating HSE career and insights!
Episode 7 - Tash's journey from the "checklist approach" to a behaviour based model
02-12-2022
Episode 7 - Tash's journey from the "checklist approach" to a behaviour based model
In this episode Bjørn is guested by Tash Baksh, Senior Manager Quality, Health, Safety, Security, Environmental and Operational Excellence at Kiwa, Houston, Texas.Tash shares his journey through HSE and his perspective on the current problem of companies not pivoting away from the “checklist-approach”.Tash takes us through his experience of how, back in the days, HSE was much more about inspection type activities, where he would check to verify things were done and use checklists all the time. This was the core of HSE and most of the job was making sure that people were trained to accomplish the task that they needed to do. He views the field and a part of the present HSE community as focusing more on training the employees, so that they are aware of why they need to do the task and, and that even if they miss doing it there's some built in contingency in the process so it doesn't result in someone getting hurt.He firmly believes that we need to pause and look at the process. That it is utterly important that we take a moment to stop and think, whether we are currently in the right frame of mind to do the task before us, and if not if we need to reset. From Tash’s perspective, the biggest challenge for HSE currently is that not all organisations have pivoted from the checklist approach. They're still on the “is it done or not done?”-task. He describes this tendency as the companies not yet pivoting to a behavior based model with the psychological safety type aspects of providing the skills, the resources, and the ability for the individual to pivot and be able to recognize when they're facing danger or when they're not in the right mindset to be able to perform a task. Listen to this episode to learn more about the current tendency of HSE with companies not pivoting away from the checklist approach and gain insight to approaches on how we might deal with and solve this problem in the future!
Episode 5 - Dan's Fast HSE Progress
24-11-2022
Episode 5 - Dan's Fast HSE Progress
In this episode Bjørn is guested by Dan Crawford, EdD, HSE Mental Focus Specialist, and Environmental Health Safety Specialist at Nabors Industries.The episode covers Dan’s fast progress in the HSE sector and his stunning path from being new to HSE 18 months ago to now being part of Nabors’ Performance Improvement Team (PIT crew) where he and his team take a holistic and new kind of approach to safety in the field of Energy Production by doing thorough assessments, looking at both climate, culture, systems, processes, and performance. Having a doctorate in Educational Leadership and Administration and having spent around 24 years of his professional career as both a coach, teacher, elementary and high school principal, been part of building three schools, and lecturing as a professor at university, going into the field of HSE was quite a new step for Dan. Due to dramatic things happening in his personal life, Dan, suddenly found himself longing for change and for new personal challenges. The construction works of the three schools had got him interested in relevant safety issues, as the school year was progressing at the same time as the construction work, and through a friend he got the opportunity to start from the bottom in Nabors Industries and work his way up! Most of the things in this new industry has been new for him, but his background has also proven to be helpful and even to add valuable new perspectives to existing HSE work. Suddenly everything came together like a puzzle!From Dan’s perspective, the HSE role will, as we move forward, evolve much more into a role of mentoring, coaching, training, and working WITH the team members to help them grow, understand, and learn. He views the sector as going more from simply checking for compliance and a reactive culture towards a proactive culture, where we’re not merely checking if things are there but how to increase performance WHILE making sure we’re compliant. Compliance should be a standard and it’s crucial that we don’t forget to focus on moving upwards still!Listen to the episode to get Dan’s beliefs elaborated and to learn much more about his interesting work and career path!
Episode 3 - The Potential of Neuroscience Safety
09-11-2022
Episode 3 - The Potential of Neuroscience Safety
What can Neuroscience Safety do for your HSE work? In this episode Bjørn will, through an analogue to the show "Drive to Survive", show us why it's important to understand the human mind, and how this will help us in sending more people home safely.In the Formula 1 there is ongoing dialogue, countless of hours in the cars and in the gym, continued improvement, evaluation on how tasks may be improved, and most importantly: the drivers have a very precise and trained set of skills to set themselves up for success. They use very specific and easy to apply methodologies.  And they don't all use the same methods. What might work for one doesn't work for another. Maybe they need to slow themselves down to be focused or maybe they need to pump themselves up the get the neurons flowing. The important thing here is that they all consider the that in order to succeed, they need to reduce the risk of them making mistakes. They need to improve on the Human Factor.How does all this connect to HSE?Just as Formula 1 drivers need to focus on the Human Factor and to accept that humans DO make mistakes and then act on that knowledge, so do you as an HSE. You need to train your staff to have the right amount of arousal when they go into work. They need to be able to create complete awareness of what they are going to do in the exact moment, so that they can execute on what is happening in that moment. Then the likelihood of accidents, incidents, and service quality issues will diminish.