Smashing your goals with Holiday Rental Software

Bookster

Smashing your goals with holiday rental software is an educational yet fun look at how software can help holiday rental owners and managers. A bi-weekly podcast on how to smash your goals, with actionable tips on using software to make a difference in your business. read less
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Episodes

Communicate - booked guests
12-04-2024
Communicate - booked guests
Communicate with booked guests with holiday rental software. 11l6TbMPtiWcCBZJXgvA11l6TbMPtiWcCBZJXgvA In this episode, we cover how holiday rental software can help you communicate with your guests.  In the Podcast Pointer, we look at the Add-On tool that helps you sell additional goods and services to your guests.  For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro  ● [01:03] - Communication  ● [08:07] - Podcast Pointer  Key takeaways ● Holiday Rental Software will help you to communicate in four different ways: 1. Advertising to attract guests. Huge topic.  2. Communication with people who are interested in your holiday home but have some questions.  3. Communication with booked guests, and this can be before or after arrival at your holiday home.  4. Communication with those past guests to attract repeat bookings.    ● You need to send functional communications, like requesting and confirming payment and damage deposit. And relationship building and experience building communications, like sharing information about the local area, and offering support for during the guest stay. ● Holilday rental software can help, from fixed uneditable emails, to fully editable and flexible emails. ● The emails that you choose should reflect how you want to run your business, and take into account the advantages and disadvantages of each option. ● Track what guests ask and when they ask it. When you see a trend, then get in there first. Actively send that information to your guests in your emails, and add it to your social media posts and website too.  ● Offering add-ons can help you stand apart from your competitors to attract new bookings, earn higher revenue, and provide a better experience for your guests.  Next Episode In the next episode we’ll be looking at how to earn higher revenue. Questions to ask in a demoBookster FacebookBookster Add On and Extra Services tool
Direct bookings
29-03-2024
Direct bookings
Attract direct bookings with holiday rental software. 11l6TbMPtiWcCBZJXgvA11l6TbMPtiWcCBZJXgvA In this episode, we cover how holiday rental software can help you attract repeat direct bookings through a slick bookings process. In the Podcast Pointer, we look at the Quotes tool designed to help you attract bookings in a professional style.  For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] Intro  ● [01:02] Attracting Direct Bookings ● [09:00] Podcast Pointer - Quote bookings Key takeaways ● Attracting direct bookings is hard. ● One way to improve direct bookings is to look at your bookings process. These are the steps your guests take from the moment they click the Book Now button, to the moment the booking is confirmed. ● Your booking process needs to be slick, professional, and fast, so you don't lose potential guests who get bored or distracted along the way. ● Research other companies and your own to see what the buying process, or booking process looks like. Go on that journey as if you are a guest booking with you, and discover how easy it is, especially on a mobile device. ● Talk with your property management software to look at their booking process, and ask why they have created it the way they have.  ● Quote bookings are a professional way to attract bookings, by sending enquirers with information about your property the dates they want to book, the price, and a link to make a payment. It will block the dates in your calendar for a specified time of your choice, so no one else can book those dates. Next Episode In the next episode we'll cover how holiday rental software can help with communicating with guests to keep your guests happy, whilst reducing your workload.Bookster FacebookSoftware Demo QuestionsQuote bookingsBook Now buttons
Repeat Guests
15-03-2024
Repeat Guests
Attract repeat guests with holiday rental software.In this episode, we cover how holiday rental software can help you attract repeat guest bookings by using the Promotional Code. In the Podcast Pointer, we look at the Uplift tool designed to help you earn the revenue you want plus a % more to pay the channel fees.  For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] Intro  ● [01:13] Intro to incentives ● [08:52] Podcast Pointer - Uplift ● [10:59] Ending Key takeaways ● Sometimes the way to attract repeat guests is to provide them with a sweetener, to show how much you appreciate their custom. ● By attracting a repeat guest to book on your website, you’re saving up to 15% on channel fees on channels like Airbnb and Booking.com. ● Your PMS can help you with this, through a tool that creates special codes for your guests to encourage them to return.  ● Create a financial discount for the stay, either a fixed cost or a % ● Offer a free additional extra, eg a free breakfast on the first day, or a free farm visit ● Offer a discounted additional extra, eg a discounted Airport collection, or discounted breakfast at a local cafe. ● The Uplift tool helps you to earn the revenue you want eg £100, but increases rates by a % on certain channels, covering the channel fee without affecting your desired revenue. Next Episode In the next episode we'll cover how holiday rental software can help with attracting direct bookings.Software demo questionsCommon questions about ChannelsPromos and discountsOffer extra servicesBookster facebookBookster website
Maximise your channel bookings
01-03-2024
Maximise your channel bookings
Get more bookings through your channel with holiday rental softwareIn this episode, we cover how holiday rental software can help you attract guest bookings through your connection with channels like Airbnb.  In the Podcast Pointer, we look at the Yield Management tool designed to help you attract last minute bookings.  For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] Intro  ● [01:14] Channel names ● [02:23] Getting started with channel ● [03:52] How software communicates with channels ● [06:20] Support with setting up and maintaining your channels ● [07:38] Regular updates on your channels ● [10:01] Yield Management tool ● [10:59] Ending Key takeaways ● There are a lot of different names for the place online where a guest can make a booking for your property, eg Airbnb. At Bookster we call them channels, but you may also hear Online Travel Agents, or OTAs, web based marketplaces, platforms, portals or websites. ● Holiday Rental Software will help you be seen by more guests by maximising the impact of your listings on channels.  ● Many holiday rental owners start with Airbnb because it has been designed to be easy to manage, and user friendly for property owners and guests. ● When you work with multiple channels and your own website it helps to connect them together. A holiday rental software can provide these tools so your channels communicate with each other about new bookings, even when you're sleeping. ● Your holiday rental software can provide you with human and online support to maximise your booking results and guest satisfaction. ● Your holiday rental software can help you make regular updates to your listings, which will help you be seen by more potential guests.  ● Yield Management helps you encourage last minute bookings when you still have availability, by making these dates more financially attractive to late booking guests. Next Episode In the next episode we'll cover how holiday rental software can help with attracting repeat guests.Bookster websiteBookster FacebookYield ManagementQuestions to ask in a holiday rental software demo
Manage your photos
16-02-2024
Manage your photos
Maximise the impact of your photos with holiday rental software.In this episode, we cover how holiday rental software can help you maximise the impact of the photos of your property and nearby area.  In the Podcast Pointer, we look at the tool designed to help you store and share your property registration number and expiry date, and how this tool will save you time.  For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro  ● [03:47] - Photo sharing ● [06:26] - Photo quality assessment ● [06:26] Photo naming, descriptions and tags ● [06:26] Photo compression ● [06:26] Licence registration number tool ● [06:26] Ending Key takeaways ● Holiday Rental Software will share your photos with your connected website and channels. This will happen when you first upload your photos, but also when you update photos. ● Holiday Rental Software checks the quality of your photos, and compares it to the quality demanded by the channels like Airbnb. ● Holiday Rental Software gives the ability to give each of your photos a name, a description and a tag, such as Living Room. Each of these bits of data is shared instantly with the channels, and they use the data to display your holiday rental to more potential guests. ● Holiday Rental Software can compress your photos before sharing on your connected website, to ensure that your photos look great, without compromising on page speed.  ● A Licence registration number tool provides a place where you can add your Licence or registration number and the date of expiry. It shares this in the channels and your own website. It can indicate the time of Licence expiration, and share the updated information with the channels and on your website. Next Episode In the next episode we'll cover how holiday rental software can help with attracting guests through channels like Airbnb.Bookster websiteQuestions to ask in a holiday rental software demoBookster facebookStore licence numbers and safety certificates