Market People Podcast

In this episode of The LMF Market People Podcast, host Roger Oldham, CEO and Founder of LMF, sits down with Paul Richmond, Head of Customer Success at Novidea, to explore the critical role of data in driving customer success. They discuss how a data-driven strategy can transform customer relationships and improve efficiency within the London and speciality insurance market. Tune in to hear Paul share insights from his diverse experience, touching on the power of data to create actionable insights and improve client outcomes and the importance of aligning business processes with data management best practices.

The insurance industry is one of the most data-rich business environments, yet despite sitting on both vast pools of historical data and exploding volumes of new data, many firms in the sector are struggling to manage this important asset effectively. In this first edition of the new The Market People Podcast, produced by London Market Forums (LMF), we were thrilled to invite leading subject matter expert, author and CEO) of DataTick, Simon Asplen-Taylor, to discuss the true value of Data & Analytics. The impact of Artificial Intelligence, particularly it's the impact of Artificial Intelligence, its impact on the underwriters and brokers in speciality insurance in the world-famous Lloyd's and London Insurance Market. CEO of LMF, Roger Oldham, who has worked in the London Market for almost four decades, asked Simon what insurance firms should be doing now to leverage the value of their data and understand how the data landscape is changing. Data and its management is a key component of almost every role in the insurance industry - in the next 20 minutes, you'll be sure to gain some valuable insights.

In this podcast, Roger Oldham, Founder of LMF, talks with Vanessa Morris, CEO of Mind in the City, about their incredible work supporting people's mental health in the City, East London and across the UK. Do listen to this most interesting conversation. If you need the support of Mind's services or can support them in any way, do reach out to them.  LMF is committed to supporting charitable causes and, with the help of the Market, has raised thousands of pounds over almost ten years.