This week’s key takeaway: How Worldskills Australia is driving excellence in the industry   Episode intro: Our industry has no future unless we nurture young talent. In this episode we shine a light on the excellent work of Worldskills Australia, who are changing the game for some of our best apprentices. By winning local and national competitions, the best in Australia are given the chance to travel and compete on the world stage.   As we hear from one of our guests, Maxine Colligan, former WorldSkills champion, this process can inspire a thriving career, and give the confidence to sharpen skills and persist when the going gets tough.   Our other guests are: Brigitte Collins (GM of WorldSkills Australia) Robbie Cross (WorldSkills Body repair chief judge)   In this week’s episode you will learn: How employers can benefit and benchmark with Worldskills How Worldskills can bring the industry together How a competition winner’s career was transformed with Worldskills How a competition winner improved her confidence and resilience The difference between the workshop mindset and the competition mindset Where Australia’s training ranks among the rest of the world How to enter the competition How national competition links to international competition Show links: ** Find more info on: http://www.worldskills.org.au ** Find Brigitte on Linkedin: https://www.linkedin.com/in/brigittecollins/?originalSubdomain=au ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Driving performance, productivity and profitability - with Robin Taylor   Episode intro: If you can’t measure your business effectively, you’re not going to improve. On the show this week is Robin Taylor from Axalta: a man who is helping businesses across the country measure their paint costs. Paint is something that can catch people out - sometimes a body shop will only notice the creep of paint jobs after they’ve completed unprofitable work.   Robin talks us through Axalta’s Drivus program: a suite of digital utilities that can help you nail your KPIs and keep costs down.   In this week’s episode you will learn: The importance of KPIs How Axalta is keeping up with the times How the Australian market compares to the US and UK Axalta’s Drivus Program The dangers of volume How to measure your success How to get access to Axalta’s program Why you need buy-in from your team The highlights from the Paint & Panel Awards   Show links: ** Find Robin on Linkedin: https://www.linkedin.com/in/robin-taylor-6b915612/?originalSubdomain=au ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: The benefits of hiring a virtual estimator - with Jim Damatopoulos   Episode intro: How would you feel about saving 40% and paying no payroll tax or super on your estimator? Jim Damatopoulos is just about to tell you how. Jim has joined forces with one of our previous guests, Ash Jardine, to offer a virtual estimator service that is already changing the game for innovative body shops in Australia.   There will be no quick fix for the skills shortage in our industry, but maybe just maybe you can find a quick fix for your own business. If you like the sound of being ahead of the curve and becoming an early adopter... listen up!   In this week’s episode you will learn: How a virtual estimator proves their ability Situations where a virtual estimator doesn’t work How to overcome the language barrier How triage is done with a virtual estimator How a virtual estimator can free up your time to perform other tasks How to communicate with the virtual estimator The possible work rate of the virtual estimator Which jobs are the most appropriate for a virtual estimator The kind of shop that is best suited to a virtual estimator Show links ** Find more info at: http://www,bodyshoprecruit.com.au ** Email Jim at: jim@bodyshoprecruit.com.au ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Creating sustainability in the collision repair industry - with Kirsten Dodd   Episode intro: Our environmental impact is becoming more important by the day. Business owners are increasingly aware of their responsibility, and so too are the customers. That’s why we spoke to Kirsten Dodd (BASF’s Product Launch Manager) about the brand-new products that are using rigorous European standards to help body shops reduce their footprint.   Imagine if you could reduce your run time in spray booths and your usage of drying equipment? Not only would you be helping the environment, you would also improve your own efficiency and profitability. And how good would it be to validate this with impartial and transparent figures? Kirsten gives us the lowdown on how you can do all of the above.   In this week’s episode you will learn: The work of a Product Launch Manager How things are changing at a quicker rate than ever How European legislation on sustainability differs from Australia What it truly means to be sustainable BASF’s sustainability targets How the ‘Biomass balance’ approach is reducing emissions BASF and Glasurit's uniquely sustainable products The demand for sustainable products in Australia Show links: ** Find Kirsten on Linkedin: https://www.linkedin.com/in/kirsten-dodd-67110ba2?originalSubdomain=au ** Glasurit’s website: http://www.glasurit.com.au ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Give your business a clear advantage, with Novus Glass   Episode intro: How much do you really know about windscreen repair? We’re going to dissect this all-important part of the collision-repair mix with our esteemed guest, Stuart Faid (Regional VP of Fix Network Australia). Stuart introduces us to Fix Network’s sister brand, Novus Glass, and tells us the interesting story of how the Novus founder got so sick of windscreen chips on his Ford Bronco, he went out and invented a whole new way of repairing windscreens. And just for good measure, he also invented the ski boot!   It was great to have Stuart back on the show - he really knows his stuff. And maybe your repair shop might just need to work with someone like him?   In this week’s episode you will learn: How Novus got started How insurance companies changed their stance to windscreen repair How the business has changed in the last five years The chances of repair V replacement with Novus How mobile operatives can help fixed sites Real-life examples of panel shops working with Novus The difference between Novus and Fix Network The average margin for a windscreen business   Show links: ** Would you like to be a franchise partner with Novus? Contact Stuart: sfaid@fixnetwork.com ** Find Stuart on Linkedin: https://www.linkedin.com/in/stuart-faid-67070012/ ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: How the QLD MTA is helping to future proof the industry   Episode intro: Editor Sam is out and about with her recorder once again, this time to the impressive Motor Trade’s Association HQ in Queensland for a nice chat with Rod Camm (Group CEO).   Rod is a real innovator who works tirelessly to tackle the age-old problems in our industry, such as recruitment and the education of insurers. We hear about the workgroup he built up for industry thinkers to debate these issues, and some of his other solutions to help the industry move with the times and be an attractive proposition for the next generation.   In this week’s episode you will learn: How Rod built up his group How to attract young people to the industry The challenge of engaging with insurers How to educate estimators Why you must know your cost of business How Rod’s website can help you find the right talent The Workforce Connect programme The benefits of school-based apprenticeships How to utilise connections with local schools   Show links: ** Find Rod on Linkedin: https://www.linkedin.com/in/rod-camm-1a075155/?originalSubdomain=au ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Exploring Bold Strategies with Ben Chesterfield   Episode intro: This week we give you one heck of a success story from Ben Chesterfield: the man who took the bold move to diversify and jump into hail repair. Seeing as our theme for Paint & Panel L!ve this year is Bold Strategies and Total Hail Solutions are a sponsor, Sam Street paid him a visit and asked him how he pulled it off.   Ben is the GM of Total Hail Solutions in Queensland, who are part of the Car Craft Group. As more and more insurance companies give hail work to specialist hail companies, it’s really worth hearing how Ben is making it work and why it benefits the Car Craft network.   In this week’s episode you will learn: Why Ben branched out into hail Where Total Hail get their business from How to work on hail with fleets The average work rate of a hail technician The advantage of being part of a wider group How conventional repair work meshes with hail work How hail repair can be delivered in multiple locations The difficulty for conventional repairers to manage hail The most common repairs from hail damage Show links: ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: The Women in Collision Awards, with George Manos & Keira Dyer   Episode intro: It’s that time of the year again - the time when we celebrate the contribution of women in our industry with the Women in Collision Awards. We speak to two people from our platinum event sponsors, IAG. George Manos (industry risk and governance manager) and Keira Dyer (manager of motor assessing operations).   We get a great insight into what it’s like to be part of an organisation that is driving inclusivity, why IAG are sponsoring the awards, and what it has been like for Keira in a male-dominated industry.   PS: Nominations for the Women in Collision Awards are now open. If you know any women who deserve recognition for their excellent work, go to the Events & Awards section of the Paint & Panel website and get those nominations in!     In this week’s episode you will learn: How to make change in a male-dominated industry The success of the previous awards What is was like for a young female to work for the NRMA The inner workings of motor assessment The value of an MBA for Keira What the industry can do to improve inclusion Keira’s own strategies for getting on in the industry Why industry pathways should be promoted better How industry culture has modernised to be more inclusive Why you should nominate someone for the awards Show links: ** Find out more about the Women in Collision Awards here: https://www.paintandpanel.com.au/page/women-in-collision ** Find George on Linkedin: https://www.linkedin.com/in/george-manos-2b3b39a/?originalSubdomain=au ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Upskill your team to future proof your business   Episode intro: We cannot overstate the importance of training to your business and the industry as a whole. Complaining about a skills shortage is all well and good, but what are you doing about it?    This week, we're speaking to I-CAR’s Jason Trewin (COO) and Gary Wood (Senior Training Specialist) about their increasingly diverse range of training. We’ve been trying to get these boys on the podcast since we started, but they’ve always been too busy training people to find the time to do an interview. But they hadn’t bargained on our editor Sam Street going all the way to Melbourne and literally turning up on their doorstep!   Sam's cross-country trip certainly paid off. Jason and Gary shared so much great insight about what we can do as an industry to upskill our workers.    In this week’s episode you will learn: Why the welding program is so important for any technician How industry roles are diversifying Why more shops are achieving I-CAR Gold Class What I-CAR can offer via their industry partners The rapid growth of multi-skilling The importance of front-of-house training Why I-CAR is diversifying its training offering How training can be a badge of honour for your business Why it’s worth the risk of staff leaving after you’ve trained them up Show links: ** Find Jason on Linkedin: https://www.linkedin.com/in/jason-trewin-8b8b9959/ ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: A deep dive into the world of body filler - with James Lawson   Episode intro: This week we give you the lowdown on an essential-but-often-misunderstood aspect of our process; body filler. There is much more to body filler than meets the eye. If you don’t apply your bog correctly, it can have disastrous consequences for both the shop and the vehicle owner.   Editor Sam gets the insight from our favourite Specialist Educator, James Lawson, who you may recognise from a recent Paint & Panel episode about training at 3M. If you want to make your next body-filler application a work of art, listen hard and take notes!      In this week’s episode you will learn: Essential PPE when applying body filler How to avoid skin diseases How to prepare the panel for filler How to avoid films forming on a panel The right cleaner to use Why you should use a multi-leaf mixing board The most common failures How to protect your work from damp and humidity The chemical makeup of a body filler What is the correct amount of hardener? Show links: ** Find James on Linkedin: https://www.linkedin.com/in/james-lawson-123415160/?originalSubdomain=au ** 3M’s free training academy: https://www.3m.com/3M/en_US/collision-repair-us/collision-repair-academy/ ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Celebrating 25 years of the Bathurst 1000 with Steve Normoyle   Episode intro: We’ve got something a bit different on the show this week: a trip down memory lane about the world-famous Aussie institution, the Bathurst 1000. Our guest Steve Normoyle has covered the Bathurst for three decades. As one of Australia’s most eminent motorsport enthusiasts, Steve has just published a new version of a book chronicling the sights and stories of the legendary race since 1963.    Even if you don’t follow the Bathurst, you’ll enjoy hearing the ever-charismatic Steve tell the story behind it, and how it was so fundamental to the success and failure of car manufacturers on the forecourt.    In this week’s episode you will learn: How the Bathurst started Steve’s journey into motorsport writing What's new in Steve’s book How the Bathurst functioned as a marketing exercise for cars in the showroom How the cars have evolved down the years The original circuit for the Bathurst How the Mount Panorama track has changed Show links: ** Find Steve on Linkedin: https://www.linkedin.com/in/steve-normoyle-b8756436/?originalSubdomain=au ** Buy Steve’s book: ‘Bathurst - 60 Years of the Great Race’ here: https://www.simonandschuster.com.au/books/Bathurst-60-Years-of-the-Great-Race/Steve-Normoyle/9780645207019 ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: 3M’s global strategy to help collision repairers   Episode intro: Editor Sam went out to the 3M training facility in Blacktown to give you the lowdown on the extensive training on offer at 3M.    Our guests Justin Myers (3M automotive aftermarket division manager) and James Lawson (collision repair specialist educator) talk us through the groundbreaking initiatives on offer, and how repair shops like yours are using the courses to stay ahead of the game.   In this week’s episode you will learn: How to keep your technicians up-to-date with 3M products How 3M are investing globally The importance of upskilling your staff On-site training options for Australia & New Zealand How specialist programs are bringing foreign technicians up to speed 3M’s partnership with I-CAR The new courses 3M will offer The flexibility of the current courses Show links: ** 3M’s free training academy: https://www.3m.com.au/3M/en_AU/collision-repair-au/resources/collision-repair-academy/ ** Find Justin on Linkedin: https://www.linkedin.com/in/justin-myers-56b446b2/?originalSubdomain=au ** Find James on Linkedin: https://www.linkedin.com/in/james-lawson-123415160/?originalSubdomain=au  ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: A natural extension of the customer journey with NDRA   Episode intro: Editor Sam speaks to David Butcher and John Dawson from Paint & Panel Live-sponsors, NDRA. As you will find out, the National Debt Recovery Authority does more than simply recover debt. It acts as a vital go-between to ensure customers and repairers receive fair and reasonable rates from insurers.   You might not think you need the NDRA, but you probably won’t say that once you’ve heard what David and John have to say. There’s no doubt they can help everyone get a better deal.   In this week’s episode you will learn: Why sponsoring Paint & Panel Live is a good idea for the NDRA How bold strategies can work How to negotiate with insurers Why an independent 3rd party can improve outcomes for both customers and insurance companies How independent assessors can help the process The importance of customers being able to choose their repairer Why the reputation of third-party repairers is improving Show links: ** Free online masterclass with Ben http://maxmyprofit.com.au/start ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** NDRA: https://ndra.com.au/ ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Customer loyalty is your key to success - with Sudeep Aikar   Episode intro: We’ve got a great story for you on this week’s episode. Sudeep Aikar only came to this country eight months ago, but he’s already making waves in Western Australia. The production manager/estimator at Reneew Collision Repair was recruited by our former guests Ash Jardine and Aaron Scagliotta, having worked for the likes of Jaguar Land Rover in the middle east.   Just how did a man who started repairing bicycles in India end up at the top of the industry on the other side of the world? And how does he do customer service so well that he made the finals of the Bodyshop Awards? Listen to find out!   In this week’s episode you will learn: Sudeep’s incredible story How Sudeep turned around the fortunes of a body shop The differences between the Asian/middle-eastern market and Australia The systems you need to make a customer happy How to exceed the expectations of a customer How to make the customer say ‘wow!’ when you return their car The net promoter score explained Show links: ** Reneew website: https://www.reneew.com.au/ ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au   ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter   ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: The Bodyshop Awards Judges Wrap Up Episode intro: With the Bodyshop Awards coming up, this is your chance to gain an insight into how a judge’s mind works.   We’d like to give a big shout out to the judges who give up their time, unpaid. They really do it for the love. In this episode you’ll be hearing from:   Steve Lozenkovski (General Manager, Bears Group) https://www.linkedin.com/in/steve-lozenkovski-14436b91/?originalSubdomain=au   Greg Preston (Group Executive Manager, Plastfix) https://www.linkedin.com/in/greg-preston-38418466/?originalSubdomain=au   Michelle Te Rure (Operations Manager, Action Smart Group) https://www.linkedin.com/in/michelle-te-rure-9a553760/?originalSubdomain=au   Brenda Iverson (former shop owner)   Corey Wells (Ringleader, Wells Autobody) https://www.linkedin.com/in/cory-wells-208285275/?originalSubdomain=au   And our very own: Ben Fewtrell https://www.linkedin.com/in/benfewtrell/?originalSubdomain=au   Sam Street (Paint & Panel Editor) https://www.linkedin.com/in/samantha-street-a3462916/?originalSubdomain=au   In this week’s episode you will learn: This year’s industry trends Why the industry has a bright future What a winning business looks like This year’s award categories Show links: ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Introducing the Australian Collision Industry Alliance - with Rob Bartlett Episode intro: How do you get young people into the collision repair industry? It’s a constant battle, but there are people out there doing a sterling job in making it happen. We speak to Rob Bartlett, founding director of the Australian Collision Industry Alliance.   The ACIA is a new and exciting not-for-profit organisation promoting careers in the collision repair industry. Rob talks us through the work of the organisation and the big ambitions for the future.   In this week’s episode you will learn: Why the ACIA is needed How the ACIA is empowering young people The importance of educating careers advisors How the ACIA is expanding The contribution of the Motor Trades Association The networking potential of the ACIA How you can get involved with the ACIA Do career days really work?   Show links: ** Find out more and join the ACIA here: https://www.paintandpanel.com.au/news/news/australian-collision-industry-alliance-announced ** Find Rob Bartlett on Linkedin: https://www.linkedin.com/posts/rob-bartlett-supplyside_australian-collision-industry-alliance-announced-activity-7069116288580685824-8iI6/?originalSubdomain=lk ** Get your tickets to Paint & Panel Live: https://paintandpanel.live/ ** Get your tickets to the Paint & Panel Bodyshop Awards: https://www.paintandpanel.com.au/bodyshopawards ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode. **To join ACIA or volunteer to help email: theacia2023@gmail.com

This week’s key takeaway: Could you benefit from standing back? - with Steve Lozenkovski   Episode intro: A lot of business owners think about taking a break, but hardly any do. This week we hear from someone who’s taken himself out of the hamster wheel and empowered others in his business into the bargain.   Steve Lozenkovski built up the family business to six sites and sold it off to AMA. Now he is seeking to improve his own work/life balance but also the health of the business. How is it working out for him? And what can we all learn from Steve’s approach? Stay tuned to find out!   In this week’s episode you will learn: -How stepping away is working out for Steve -How Steve’s business is adapting without him -The pressure of a family business -How Steve is responding to the post-COVID world -Why things have to change to future-proof the industry -How Steve is giving back to the community -How retraining is benefiting Steve’s business -Flexible working arrangements and the 4-day week   Show links:   ** Find Steve on Linkedin: https://www.linkedin.com/in/steve-lozenkovski-14436b91/?originalSubdomain=au ** Bears Group website: https://bearsgroup.com.au/ ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Embracing Innovation and Supporting the Industry - with Steve O’Brien   Episode intro: It’s coming around to that time of year again - the time when we start thinking about the Paint & Panel Bodyshop Awards.   We’ve got our old mate Steve O’Brien from iBodyshop on the show this week. iBodyshop are sponsoring the awards once again this year, so we pick Steve’s brains about what makes an award winner, and why it’s important for you to come to the awards, whether you’re nominated or not.   Stay tuned for the inside track on the biggest industry event of the year!   In this week’s episode you will learn: -What’s new in iBodyshop -The concept of Kaizen (never-ending improvement) -What to expect from the Bodyshop Awards this year -How to nominate yourself and other people -What you need to demonstrate to have the best chance of winning an award -Why Steve keeps coming back to sponsor the event   Show links: ** Go to Paint & Panel Live and the Paint & Panel Bodyshop Awards on Nov 17th. Get your early bird 30% discount at: http://www.paintandpanel.com.au/bodyshopawards ** Ben’s recommended book: Darren Hardy - The Compound Effect can be purchased [here](https://www.amazon.com.au/Compound-Effect/dp/159315724X) ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: [sam@yaffa.com.au](mailto:samstreet@yaffa.com.au) ** Go to [www.paintandpanel.com.au](http://www.paintandpanel.com.au/) to sign up for our weekly E-newsletter ** Go to [www.paintandpanel.com.au/podcast](http://www.paintandpanel.com.au/podcast) to catch up on past shows and access show notes from every episode.

This week’s key takeaway: From Panelbeater to TAFE Teacher, Cameron Killen shares his story   Episode intro: Do you ever wonder why it’s so difficult to find apprentices and keep hold of them? In the show this week, we’ve got a brilliant first-hand insight from a recent apprentice, Cameron Killen.   Cameron started at Killen’s Collision Repairs in Armadale, but is now at the other side of the fence as a TAFE teacher, inspiring the next generation.   Find out how Cameron and TAFE is future-proofing the industry by moulding the apprentices of tomorrow, and what you need to do as a business to make sure you get the best talent on board.   In this week’s episode you will learn: -How to motivate apprentices in your workplace -Why an apprentice might lose motivation -How Cameron got involved with TAFE -How TAFE can help repair shops find the best people -How to change the narrative surrounding collision repair -The level of engagement with TAFE courses -The work of the ACIA -Why repairers need to prioritise a healthy environment   Show links: ** Killen’s Smash Repairs: https://www.killenssmash.com.au/ ** Find Cameron on Linkedin: https://www.linkedin.com/in/cameron-killen-4b2221159/?originalSubdomain=au ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

This week’s key takeaway: Don’t get caught out with your WHS system with Gary Willcox   Episode intro: Are you really on top of your WHS? Can you be 100% sure you and your team are covered if the worst happens?   We don’t get returning guests very often but Gary Willcox is definitely a worthy exception! His health & safety product, Monit, helps panel shops all over Australia; and Gary himself is a great champion of no-nonsense advice that can protect your business today.   Maybe your are being coerced into buying a WHS product in return for getting work from insurers? Gary and Ben deconstruct this malpractice in simple terms to make sure you don’t fall victim.   In this week’s episode you will learn: -What constitutes a policy -Unscrupulous insurance companies -How Monit can help you -The boxes you need to tick to work with providers -Why you need to be comfortable with your policy -Changes in ‘Australian standards’ -The ‘psychosocial environment’   Show links: ** Monit website: https://monit.live/ ** Find Gary on Linkedin: https://www.linkedin.com/in/gary-willcox-415862124/?originalSubdomain=au ** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au ** Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter ** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.