Protect your money with FSCS

FSCS

Welcome to the multi-award winning podcast from the Financial Services Compensation Scheme. Never heard of us? Don’t worry – we’re here to help you understand who we are and how we can protect your money. Whatever your level of financial knowledge – whether it’s quite basic or if you’re a bit of an expert – the fantastic FSCS team is here to explain our protection so you can feel confident your money is safe.

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#43 Top 6 things people get wrong about FSCS

#43 Top 6 things people get wrong about FSCS

Jess and Jordan set the record straight on the mistakes that people often make about FSCS. These are the things we often get queries about, including what we protect, how we’re funded and when we come into the process of a financial firm failing. Hosted on Acast. See acast.com/privacy for more information.

Episodes

#43 Top 6 things people get wrong about FSCS

#43 Top 6 things people get wrong about FSCS

Jess and Jordan set the record straight on the mistakes that people often make about FSCS. These are the things we often get queries about, including what we protect, how we’re funded and when we come into the process of a financial firm failing. Hosted on Acast. See acast.com/privacy for more information.

#42 The role of an insolvency practitioner when a financial services firm fails

#42 The role of an insolvency practitioner when a financial services firm fails

An insolvency practitioner (IP) plays a key role when a financial services firm fails and will work with FSCS to reduce the impact on the firm’s customers as much as possible. In this episode, Nigel is joined by his colleague Stef Parry and James Cameron from professional services firm PwC to explain what an IP does and how we work together. Hosted on Acast. See acast.com/privacy for more information.

#41 Mini-pod: Appealing an FSCS decision

#41 Mini-pod: Appealing an FSCS decision

What can you do if you disagree with our decision about your compensation claim? Being able to appeal is an important part of a fair claims service - listen to this episode to learn more about how our appeals process works. Hosted on Acast. See acast.com/privacy for more information.

#40 Can I claim compensation for my small business, limited company or charity?

#40 Can I claim compensation for my small business, limited company or charity?

The short answer is: potentially, yes! We usually talk about individuals claiming compensation, but we wanted to bring you an episode about our protection for small businesses, limited companies and charities. Join Jess and Amy as they explain it all. Hosted on Acast. See acast.com/privacy for more information.

#39 Mini-pod: What to prepare before you claim

#39 Mini-pod: What to prepare before you claim

Join Maria and Helen to find out what information to prepare before you submit your claim to FSCS. Knowing what to expect and what to prepare will help to make your claim application as smooth and straightforward as possible. Hosted on Acast. See acast.com/privacy for more information.

#38 Mini-pod: How is FSCS funded?

#38 Mini-pod: How is FSCS funded?

FSCS was set up by the government, but we’re independent and are funded by the financial services industry. Join Amy and Jess as they explain what our annual levy is, how it funds the compensation we pay, and how we try to reduce it through our recoveries work. Hosted on Acast. See acast.com/privacy for more information.

#37 Mini-pod: Making a claim for mortgage advice and mis-selling

#37 Mini-pod: Making a claim for mortgage advice and mis-selling

Join host Nigel and Claims Specialist Caroline to learn about one of the lesser-known – but by no means less important – areas of our protection: mortgage advice and mortgage endowment claims. Hosted on Acast. See acast.com/privacy for more information.

#36 FSCS scams spotlight: past patterns and future projections

#36 FSCS scams spotlight: past patterns and future projections

“Most of us believe we’d never fall victim to a fraud or scam, but actually, it could happen to anyone.” In this episode, Gareth and James talk about common scams and fraud we see at FSCS, what you should and shouldn’t expect from us and the ever-evolving threat that scammers pose. Hosted on Acast. See acast.com/privacy for more information.

#35 Mini-pod: Why checking the small print can make a big difference

#35 Mini-pod: Why checking the small print can make a big difference

How often do you check on the insurance, investments and pensions you have? In this episode, Amy and Steve from FSCS talk about why regularly reviewing your financial products and thoroughly reading the small print is so important. Hosted on Acast. See acast.com/privacy for more information.

#34 Young people's attitudes to pensions

#34 Young people's attitudes to pensions

What do young people think of the retirement of tomorrow? And how can they make sure their retirement dreams are FSCS protected? Join Farah and Irene from FSCS as they chat about some of the insights we’ve gathered around young people and the retirement of the future. Hosted on Acast. See acast.com/privacy for more information.

#33 Mini-pod: Using a friend or relative to claim on your behalf

#33 Mini-pod: Using a friend or relative to claim on your behalf

Did you know that you can nominate a trusted friend or relative to make your compensation claim for you? There are all sorts of reasons you might not want to claim yourself, so asking someone you trust to claim for you can be a great way to come direct to us. Jess and Denise explain the process. Hosted on Acast. See acast.com/privacy for more information.

#32 FSCS wrap-up: 7 picks from our Interim CEO Martyn

#32 FSCS wrap-up: 7 picks from our Interim CEO Martyn

As the podcast has just celebrated its second birthday, we've been reflecting on some of the highlights so far. In this episode, Jess is joined by Interim CEO Martyn as he shares his choice of clips from the podcast back catalogue. Hosted on Acast. See acast.com/privacy for more information.

#31 Mini-pod: How we support customers in vulnerable circumstances

#31 Mini-pod: How we support customers in vulnerable circumstances

We always aim to make it as easy as possible for anyone to claim compensation with us. In this episode, Gareth chats to Craig and Shade about the measures we’ve put in place to help our customers who have vulnerabilities so we can offer the most appropriate help to those who need it. Hosted on Acast. See acast.com/privacy for more information.

#30 Customer story: I nearly lost £60k of my pension

#30 Customer story: I nearly lost £60k of my pension

Meet Buzz – he transferred his pension to achieve his dream of retiring early, but things didn’t quite go as planned. Here Buzz tells his story of how he nearly lost £60k from his pension pot and how he’d nearly given up hope of getting his money back – until FSCS stepped in. Hosted on Acast. See acast.com/privacy for more information.

#29 Mini-pod: What is a credit union?

#29 Mini-pod: What is a credit union?

Banks and building societies are perhaps better known, but credit unions play a key role in the financial services industry. Join Nigel as he chats to Robert Kelly, CEO of the Association of British Credit Unions Ltd, about what a credit union is and why they’re important. Hosted on Acast. See acast.com/privacy for more information.

#28 Why might a claim be rejected by FSCS?

#28 Why might a claim be rejected by FSCS?

What makes a claim eligible for FSCS compensation? Join Amy and Rachel as they discuss the rules we apply when assessing a claim, the situations in which FSCS would not be able to pay compensation and how you can check that your money is protected. Hosted on Acast. See acast.com/privacy for more information.

#27 Mini-pod: What happens behind the scenes before we declare a firm ‘in default’?

#27 Mini-pod: What happens behind the scenes before we declare a firm ‘in default’?

A lot goes on behind the scenes before we can declare a financial firm ‘in default’, the technical term for a firm that’s gone bust and can’t pay claims against it. Here we talk through what’s involved to bring this often invisible work to light. Hosted on Acast. See acast.com/privacy for more information.

#26 Mini-pod: What’s an annuity?

#26 Mini-pod: What’s an annuity?

In this mini-pod we explain what annuities are and the protection that FSCS can offer if you hold an annuity. Hosted on Acast. See acast.com/privacy for more information.

#25 4 things you might not realise FSCS protects

#25 4 things you might not realise FSCS protects

Most people know us for our deposits protection and you might recognise the FSCS logo from your banking app or branch of your bank or building society. But we protect a lot of other financial products too and in this episode we’re spotlighting 4 of them that you might not be aware of: mortgages, insurance, debt management plans and funeral plans. Hosted on Acast. See acast.com/privacy for more information.

#24 Mini-pod: What’s a banking licence and how does it affect how much of my money is protected?

#24 Mini-pod: What’s a banking licence and how does it affect how much of my money is protected?

It’s important to know how banking licences work because they mean that some banks or building societies that appear to be separate are actually connected – and that has an impact on how much of your money FSCS can protect. We explain it all in this short mini-pod. Hosted on Acast. See acast.com/privacy for more information.