In this episode, we hear from the expert in conflict management and mediation, Jane Gunn. She discusses important tips to keep in mind in order to host great meetings. Jane also shares some practical conflict management tips and how to make decisions that you and your team agree on.
[04:14] Why You Avoid Conflict
[05:26] The Skill of Conflict Management
[08:03] Conflict Management Within Teams
[09:46] The Power of Resolution Rethinking in Conflict Management
[12:22] The Importance of Consultations in Conflict Management
[15:51] Uncovering Concerns
[17:04] Framing a Meeting
[18:44] The Elephant in the Room
[23:30] Uncovering Conflict and Conflict Management in a Meeting
[26:52] What Your Feelings are Trying to Tell You
[32:21] Hosting a Meeting Like a Dinner Party
[38:44] Your Role as a Participant in Meetings and Conflict Management
[45:04] Our Responsibility as Professionals
[46:30] Top Three Tips for Making Meetings Better
[47:29] The Power of Resolutionary Thinking
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