Empathy is something that’s always fascinated me. As a professional communicator and one of the most interesting people I know, I felt Noah Klein would have a lot to say on the topic, and I wasn’t disappointed. Here it is: https://youtu.be/BGu2LT1pLbQ I became interested in empathy around the same time I got hooked on AI. It takes a lot of empathy to work with machine learning based AIs. That might sound weird, but think about it this way. Training an ML model is like teaching a child, in that you can show them how it’s done, but you can’t guarantee they’ll listen to you. If your model isn’t producing what you want, you need to examine what you’re telling it (the data) and how it learns (the algorithm), just like you would a child. Through your conversation with the model, it starts to reflect your understanding of the world, and it comes alive.  I think that is part of the allure of AI, is that it talks back to us when we’re so utterly alone. Yes, there are plent