PODCAST

Hospitality Mavericks Podcast

Michael Tingsager

Welcome to the Hospitality Mavericks Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality and restaurant industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support. Here you will find conversations with industry Mavericks who take a value-based approach to running their businesses whilst displaying a fierce passion for our industry. They Dare to be Different. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

#163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing
16-06-2022
#163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing
Joining me on the show for the second time is Ari Weinzweig, the co-founder of Zingerman's Community of Businesses. You have probably heard me reference Zingerman’s on the show about how they are true trailblazers when it comes to building a business that make sound financial results as well as a positive impact on people, society and the planet. Ari has written a range of books and pamphlets including ‘The Guide to Good Leading Series - Part 1, 2, 3 & 4’ – and today we will be diving into the book and their experiences in how they continue to build such a great company.   This conversation will give you great guidance on how to build a great business for the long-term. We also discuss the communities Ari has been formed by, his freewriting process for visioning, and why we need to stop chasing after ‘The One Thing’.  Links: (‘The Alchemist’ by Paul Coelho) (Pamphlet – The Story of Visioning at Zingerman's) (Pamphlet – Twelve Natural Laws Of Building A Great Business) (The Guide to Good Leading Series - Part 1, 2, 3 & 4) (#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership) (#134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year Plan) (Zingerman's Community of Businesses) Email Ari: ari@zingermans.com  Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism
02-06-2022
#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism
With over 30 years of innovating and leading, Mats Lederhausen has a strong belief and commitment to a more long term and more impactful capitalism. Born in Sweden, Mats began his career with McDonald's and worked for The Boston Consulting Group. Now based in the US, he is now the CEO and Founder of Be-Cause, a platform for investing and building businesses with a purpose bigger than their products. I am a huge fan of his weekly blog and newsletter called In Pursuit of Elevation, which is a great source of inspiration for a more balanced, open and human public conversation. In this episode, we explore the need to work with a shared set of beliefs, the role of hospitality in society, plant-forward diets and what we can learn from Mats’ framework of ‘think big, start small, scale fast’. Links: (‘Sapiens: A Brief History of Humankind’ by Yuval Harari) (‘Good To Great’ by Jim Collins) (JimCollins.com) (#154 David Dressler, Founder of Quiet Advisory, on Creating a Soulful Workplace) (In Pursuit of Elevation – Newsletter) (Be-Cause) Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
#159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions
19-05-2022
#159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions
What does winning look like for you this year? Today’s guest, Matt Rolfe, invites you to reflect on how you can work on yourself before you work on your team. Through his leadership coaching, Matt helps hospitality leaders and leadership teams achieve the results they want and deserve. His latest book, ‘You Can't Do It Alone: Focusing on People to Scale, Develop, and Lead Your Restaurant’, is a great read with some great insights about navigating the post-pandemic world.  What stood out to me from this conversation was the power of clarity from asking the right questions. We also discussed who should invest in leadership training, identifying your goals with leadership development, his 4:30am ‘me-time’ routine, and how to stay relevant.  Links: (‘You Can’t Do It Alone’ by Matt Rolfe) (‘Atomic Habits’ by James Clear) (‘Five Dysfunctions of a Team’ by Patrick Lencioni) (‘The Advantage’ by Patrick Lencioni) (‘Think and Grow Rich’ by Napoleon Hill) (‘Good to Great’ by Jim Collins) (‘Beyond Entrepreneurship 2.0’ by Jim Collins) (#95 Ally Gordon, Coach and Mentor, on Your Belief System) (MattRolfe.com) (Matt Rolfe’s LinkedIn ) Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
Hospitality and The Infinite Game #009: Net Positive
17-05-2022
Hospitality and The Infinite Game #009: Net Positive
Creating a green and equal world needs to be a mission for all companies, not a side project. But it’s a courageous mission that can feel overwhelming, so there is a great book that can give you that much-needed direction –‘Net Positive: How Courageous Companies Thrive by Giving More Than They Take’ by Andrew S. Winston (Consultant on corporate strategy) and Paul Polman (ex-Unilever CEO). The authors show business leaders how to take on humanity's greatest and most urgent challenges—climate change and inequality—and build a thriving business as a result. In this episode, we sat down in the studio to unpack some key insights from the book, as well as how businesses can create positive byproducts, celebrate the mini revolutions, understand your business ecosystem, and the legacy of nurturing great talent… so when they leave they are better off and can continue serving the world. Resources mentioned: (‘Net Positive’ by Andrew S. Winston and Paul Polman) (‘Donut Economics’ by Kate Raworth) (Hospitality and The Infinite Game #002: Doughnut Economics) (#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership) (Timor-Leste Food Lab) (‘Good To Great’ by Jim Collins) Get in touch: Michael’s Email: michael@hospitalitymavericks.com  David’s Email: david@objectspaceplace.com  Michael’s LinkedIn: ( LinkedIn: (  This podcast uses the following third-party services for analysis: Podcorn - -
#158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality
12-05-2022
#158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality
Our guest today shares how hospitality is at the foundation of many great businesses. James Geier is the Founder and President of 555 International, an interior design and specialty manufacturing firm. With over 40 years in launching and running businesses, it was never his original intention to even own his own business, so it was refreshing to learn more about his mentoring approach to leadership. A big theme from our conversation is about hospitality entrepreneurship, and how he is developing a program on this at The Freeman School of Business at Tulane University in New Orleans. Hit ‘play’ to learn more about finding a great mentor, what we can learn from member’s clubs, why James is bullish about the future – why you need to read the world atlas.  mentor.  Links: (‘The Alchemist’ by Peter Coehlo) (#127 Barry O’Reilly, Co-Founder of Nobody Studios, on How to Unlearn ) (James Geier’s LinkedIn) (555.com) (Marvin’s Food and Fuel) (Morgan's on Fulton) (Cody Steakhouse) (The Freeman School of Business at Tulane University) (Andrew "AJ" Brooks) Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
#157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum
05-05-2022
#157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum
I’m super excited to speak with Thom Elliot co-founder of Pizza Pilgrims, who makes authentic Neapolitan pizzas in Central London and beyond. Pizza Pilgrims started life in 2011, after Thom and James drove a three-wheeled Piaggio Ape back from Italy on a 6 week ‘Pizza Pilgrimage’ of discovery to learn everything there is to know about pizza. I love their latest venture, the Pizza Academy, which is designed to inspire young people to choose hospitality as a career and be a center of excellence for all things pizza. Thom gives us a deep dive into their purpose, leadership philosophy, culture, why pizza and happiness and how they are very connected, their approach to managing and developing people, their philosophy around growth, what they are focusing on as a business right now, the future of hospitality and some many other slices of wisdom. Links: (Pizza Pilgrims) (‘Pizza: History, recipes, stories, people, places, love’ by Thom Elliot and James Elliot) (‘Pizza Pilgrims: Recipes from the Backstreets of Italy’ by Thom Elliot) (#122 Tom Barton, co-founder of Honest Burgers, on Leading by Example) Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators make every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
#155 Mark Cribb, Director of Urban Guild, on Being Better Not Bigger
21-04-2022
#155 Mark Cribb, Director of Urban Guild, on Being Better Not Bigger
Mark Cribb is the host of Humans of Hospitality podcast and Director of Urban Guild – a local, independent hospitality company based in his hometown Bournemouth, UK. From his travels on the road, it’s been his mission to bring an inspired, energetic, creative environment to his hometown where the wonders of people and the world could be embraced and shared every day.  17 years on, Urban Guild is now made up of the Urban Beach hotel, The Wood Oven & Urban Reef, Jenkins & Sons restaurant and Urban Farm.  It was great speaking with a fellow podcaster to reflect on the mavericks on hospitality. We explored the solution isn’t always about scaling, how a restaurant can serve the local community, having a ‘Hug Manager’, the plant-based diet and making time for regular mini-adventures. Links: (Humans of Hospitality Podcast) (Urban Guild) (#151 Will Beckett, CEO of Hawksmoor, on Teaching Skills, Not Techniques) (#122 Tom Barton, co-founder of Honest Burgers, on Leading by Example) (‘Setting The Table’ by Danny Meyer) (‘Shantaram’ by Gregory David) (‘How to Not Die’ by Michael Greger) (‘Miracle Morning’ by Hal Elrod) (‘The Shepherd’s Life’ by James Rebanks) Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
#149 Julie Kleeman and Yeshi Jampa, Founders of Taste Tibet, on Connecting with Your Community
10-03-2022
#149 Julie Kleeman and Yeshi Jampa, Founders of Taste Tibet, on Connecting with Your Community
Today’s guests – with no prior experience in hospitality – have excelled in their food business. Born and brought up in rural Tibet, Yeshi Jampa learned to cook nomadic food outdoors at a young age. He found his way to Oxford via India, picking up exciting new flavours along the way. They cook the finest, freshest, most authentic Tibetan food this side of the Himalayas. After first being a market stall, they now serve at festivals and private events, and have their own brick and mortar. Julie Kleeman and Yeshi Jampa, Founders of Taste Tibet, join the show to share how the husband and wife team have grown their independent food business. Tune in to learn more about building a loyal following, the life skills needed in hospitality and how they run their kitchen sustainably. This conversation will help remind you to take things more slowly, and not be afraid to ask “why not?” more often.  Links: (‘My Stir-fried Life’ by Ken Hom) (Anthony Bourdhain ) (#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership) (Hospitality and The Infinite Game #006: Purpose and Profit) (Taste Tibet) (Tate Tibet’s Instagram) Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
#148 Anese Cavanaugh, CEO of Active Choices, on Intentional Impact
03-03-2022
#148 Anese Cavanaugh, CEO of Active Choices, on Intentional Impact
“We don't need to be as busy as we need to be” – Anese Cavanaugh makes a great point in this episode to be conscious of where we spend our time and energy. Anese is the CEO of Active Choices, Inc., and author of several highly impactful books, which we explore more about on the show. Anese is also the creator of the IEP Method® (Intentional Energetic Presence®) and the Positive Energy Workplace™ Initiative, a strategist and advisor to leaders and organizations around the world and a keynote speaker. Today we dive into the importance of self-leadership, the power of not being busy for the sake of it, going slow to go fast, and the IEP Method®. We also visit some of the amazing work Anese and her team are doing with leaders – and how they help them make transformations that build a better culture that produces much better results.  Links: (‘Good To Great’ by Jim Collins) (‘Contagious Culture’ by Anese Cavanaugh) (‘The Leader You Will Be’ by Anese Cavanaugh) (#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership) (‘It's the Manager’ by Jim Clifton and Jim Harter) (‘Stolen Focus’ by John Hari) (#146 Samantha Clarke, CEO and Author of ‘Love It Or Leave It’, on the New Way of Leading) (Anese Cavanaugh’s Instagram) (Active Choices) (IEP.io) Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - -
#146 Samantha Clarke, CEO and Author of ‘Love It Or Leave It’, on the New Way of Leading
17-02-2022
#146 Samantha Clarke, CEO and Author of ‘Love It Or Leave It’, on the New Way of Leading
It’s time to build some robust changes. Today’s guest, Samantha Clarke, is on a mission to create the next generation of change-makers, carving out a happier way of working with more purpose, meaning and intention. Having been a previous guest on the show, it was fascinating to reflect on changes since our pre-pandemic conversation. Samantha runs workshops, talks, coaches, and is the CEO and Author of ‘Love It Or Leave It’. I found this conversation really impactful as Samantha reflects on the new way of leading. Through self-management and reflection, we need to ensure we have the energy and systems for long-term change. Tune in to learn more about looking out for your blind spots, the power of recharging, wind-down routines – and holding space for your team. Links: #34: Love It Or Leave It: Creating Workplace Happiness With Samantha Clarke, Happiness Consultant, Author and Founder of the Growth & Happiness School: (  ‘Love It Or Leave It’ by Samantha Clarke: (  ‘Why We Sleep’ by Matthew Walker: (  ‘Eleven Rings’ by Phil Jackson: ( Rise of 'COVID Shame' at Work - VICE: ( Website: (  Love It or Leave It: (  Love It or Leave It Podcast: (  Connect with the podcast: (Join the Hospitality Mavericks newsletter): (   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at (www.bizimply.com) or email them directly at advice@bizimply.com. Download Your Free Copy of From Fragile to Agile White Paper here? ( podcast uses the following third-party services for analysis: Podcorn - -