In this episode of Counting Change, host Arjun Sahgal and designer Rachel Reid engage with Kevin Porter, CEO of DxO Advisors, to discuss the evolving landscape of credit unions and their technology needs. The conversation covers the importance of modernization, the challenges credit unions face in upgrading their technology, and the key trends shaping the future of financial services. Kevin emphasizes the need for a nimble tech stack, the significance of customer experience, and the necessity for credit unions to lead with business strategy rather than technology. The episode concludes with actionable advice for credit unions to future-proof themselves in a rapidly changing environment.
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