Talking Toughness with Gordon Ryan (Part One)

Talking Toughness

23-09-2024 • 32 mins

Our next guest, Gordon Ryan, a chartered psychologist and founder of PRISM Work Psychology, will delve into the challenges faced by first responder services in a two-part series.

In the first episode, Gordon highlights the transition to leadership roles within these critical services. Climbing the promotional ladder brings increased stress and new challenges that may catch individuals unprepared, emphasizing the need for comprehensive training.

Beyond enhancing basic skills, employees must be equipped to manage their own stressors and foster resilience among their teams. Recognising the strain at higher levels is crucial to creating a supportive environment that minimises stress and promotes success for all team members.

First responders often grapple with emotional challenges amid traumatic incidents, facing public scrutiny and organisational expectations. When met with criticism, especially in perceived unjust situations, emotional distress can undermine well-being. Organisations must provide robust support to enhance resilience and mental health in this indispensable workforce.

Confidence plays a pivotal role in navigating such pressures. Having self-assurance to trust one's capabilities is paramount when expectations fall short, enabling effective problem-solving. As Gordon aptly puts it, confidence means backing oneself to make the best decisions in challenging moments.

Listen and learn