18-01-2022
The changing face of vehicle retail
In this episode, we chat with Wessex Garages Managing Director, Chris Wiseman and Aston Barclay Managing Director - Customer, Martin Potter. We talk about the changing face of retail, and the move to omnichannel has shown there is still a need for a physical showroom, especially for customer service and servicing. Towards the back end of 2021, we saw the first dip in used car prices since the pandemic took hold - will that bounce back? Martin discusses, And finally, how Wessex Garages and their customers are embracing their brands' new electric vehicles. Hosted on Acast. See acast.com/privacy for more information.