The Business of Dentistry: Systems, Processes, and People for Practice Success

The No BS Dental Growth Podcast

21-08-2024 • 25 mins

The KickStart Dental Marketing Podcast, host Chris Pistorius talks with dental business coach Danielle Kramer about the importance of systems and processes in running a successful dental practice. Danielle shares insights on revenue cycle management, team development, and creating standard operating procedures to improve efficiency. They discuss the challenges of hiring hygienists and front desk staff, emphasizing how critical the front desk role is for practice growth. Danielle offers practical advice for dentists looking to optimize their practice operations and increase profitability.

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00:51 - Introducing Danielle Kramer

03:58 - Danielle's passion for numbers

07:55 - Importance of systems and processes

12:29 - Setting up standard operating procedures

16:33 - Follow-up systems for new patients

20:51 - Critical role of front desk staff

24:54 - How to contact Danielle Kramer

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